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Zoho Inventory
5
239
4
152
3
20
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Order and inventory management for growing businesses
Table of Contents
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Zoho Inventory - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Zoho Inventory overview
Based on 423 verified user reviews
What is Zoho Inventory?
By industry, Zoho Inventory reviewers are most commonly professionals in retail (15%). The most frequent use case for Zoho Inventory cited by reviewers is inventory management (90% of reviewers).
What do users say about Zoho Inventory pricing?
Most reviewers indicate Zoho Inventory provides strong value for money, especially for startups, with generous free and affordable paid plans. However, some users report restrictive transaction limits and escalating costs for larger inventories or growing businesses.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Inventory Management
Sales Tracking
Order Management
Customization
Do you work for Zoho Inventory? Manage this product listing
Zoho Inventory’s user interface
Zoho Inventory review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Zoho Inventory?
Users think Zoho Inventory offers efficient inventory management, easy setup, and a user-friendly interface, helping them track stock, sales, and orders across multiple channels. They appreciate its integration with other Zoho apps and popular e-commerce platforms, as well as the availability of a free plan and affordable pricing options for small businesses. They find invoicing and reporting features helpful for daily operations.
Some say integration with third-party apps and advanced inventory features could be improved, and they report occasional customer support delays. They note that certain features are missing or limited, and setup can be confusing for new users.
Select to learn more
Who uses Zoho Inventory?
Based on 423 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho Inventory's key features
Most critical features, based on insights from Zoho Inventory users:
All Zoho Inventory features
Features rating:
Zoho Inventory alternatives
Zoho Inventory
Starting from
39
Per month
Booqable
Starting from
29
Per month
NetSuite
Starting from
No pricing info
QuickBooks Enterprise
Starting from
2210
Per year
Zoho Inventory pricing
Pricing plans
Pricing details:
User opinions about Zoho Inventory price and value
Value for money rating:
Of 61 reviews that provide robust commentary on Zoho Inventory's price and value, mention it in a positive light.
Most reviewers consider Zoho Inventory to offer good value for money, especially for startups and small businesses. They appreciate the availability of a free version, which allows them to test out the software and access many core features without upfront costs, though some note the free plan limits the number of items or transactions. Most users indicate that the paid plans are affordable and include a robust set of features, with some highlighting the competitive pricing compared to alternatives. They say the software’s integration with other Zoho apps adds further value, and they find the free trials generous, making it easier to evaluate the product before committing. Some reviewers find the customization options and ease of use to be strong benefits at the offered price point. However, some users report that the pricing can feel high, particularly for startups in certain regions or when scaling up to higher usage tiers. They mention that managing multiple Zoho products together can become expensive, and a few feel that the feature set in lower-priced plans could be more comprehensive. Some reviewers feel the free version’s transaction limits are restrictive and wish for more flexibility in pricing modules.
, and
Zoho Inventory integrations (10)
Integrations rated by users
We looked at 423 user reviews to identify which products are mentioned as Zoho Inventory integrations and how users feel about them.
Integration rating: 4.1 (10)
Integration rating: 4.8 (7)
“We use Zoho CRM to manage candidate details and recruitment workflows, while Zinterview.ai supports AI-powered interviews and skill assessments. Together, they improve candidate tracking, streamline screening, and make hiring more efficient.”
Lakshmi N.
Technical Recruiter
Integration rating: 4.2 (7)
Integration rating: 3.7 (3)
“One of the major issues we faced was the lack of proper role-based discount controls. In our operations, discount limits needed to be defined based on user roles. For example, a doctor could be authorised to provide up to 50% discount, a nurse up to”
Karthik K.
Center Head
Integration rating: 5.0 (3)
Integration rating: 2.5 (2)
Zoho Inventory customer support
What do users say about Zoho Inventory customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Zoho Inventory customer support.
Widespread user sentiment highlights the 24/7 availability and promptness of Zoho Inventory's customer support team.
A significant portion of users appreciate the knowledgeable, patient, and personable approach of support staff.
A minority of users report slow response times, limited weekend availability, and occasional lack of expertise from support.
Support options
Training options
To see what individual users say about Zoho Inventory's customer support, check out the review snippets below.
“Customer service is a bit slow and clunky”
Kamal M.
CEO
Zoho Inventory FAQs
Q. What is Zoho Inventory used for?
Zoho Inventory is cloud-based inventory management software that helps businesses create and manage both sales and purchase orders and track inventory. Features include item and order management, inventory control, warehouse management, multi channel selling, and more. The platform offers integration with online sales channels like Amazon, eBay, and Etsy, shipment tracking tools such as AfterShip and DPD, shopping carts like Shopify, as well as other Zoho apps such as Zoho Books accounting software, Zoho Analytics, and Zoho CRM. Zoho Inventory also offers a mobile app for Android and iOS devices, which allows users to manage contacts, access real-time data, track sales orders, manage multiple warehouses, view invoices and payments, and more, whilst on-the-go. Businesses can automatically update their inventory quantities across all selling channels whenever a sale is made thanks to Zoho Inventory's automatic quantity adjustment feature. Businesses can monitor stock levels and the system can automatically re-order stock when levels hit a certain point. The platform facilitates the automation of the entire sales process, including the creation of sales orders, printing shipping labels, shipping products, tracking the delivery status, and sending invoices to customers. The comprehensive dashboard tool within Zoho Inventory provides businesses with reports to get instant visibility into business metrics such as inventory levels, order fulfillment rates, product sales, purchase order history, and more. Users can see which products are best-sellers with sales reports and get details about loyal customers and their payment history.
Q. What level of support does Zoho Inventory offer?
Zoho Inventory offers the following support options:
Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support
