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Top Rated Incident Management Software with Ticket management - Page 2

Last updated: August 2026

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65 software options

Motadata ServiceOps logo

IT service management platform to adopt digital changes

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Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

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Callgoose SQIBS logo

Incident and workflow management solution

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Callgoose SQIBS is a next-generation automation platform that optimizes IT operations, streamlines incident management, and enhances system reliability. With real-time alerts, auto-remediation, on-call scheduling, and seamless integrations, it reduces downtime, boosts efficiency, and lowers IT costs

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AlertFind logo

Multi-channel emergency notification and IT alerting system

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AlertFind is a multi-channel, 2-way emergency notification and IT alerting system that helps organizations notify employees immediately and manage incidents ranging from natural disasters to system outages. It includes automatic contact updating, geofencing, multi-language support, and more.

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Squadcast logo

Modern Incident Response with Intuitive Actionable Alerting.

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Squadcast is an incident management software that helps businesses send alerts, create event tags, and track response activities on a centralized platform. The incident war room enables users to establish communication with emergency responders and facilitate real-time collaboration on incidents.

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Intuety logo

Risk assessment & incident prediction insights

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Intuety provides an AI solution which helps improve the quality and efficiency of Risk Assessment & Mitigation Statement (RAMS) production

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SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

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Splunk Enterprise logo

Machine data management and analytics

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Splunk Enterprise is a cloud-based platform designed to assist businesses with big data management and analysis of machine data. Key features include data visualization, performance metrics, data collection, real-time search, indexing, KPI tracking, reporting, and monitoring.

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Wavity logo

Frictionless business on a budget

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Wavity enables organizations to build easy-to-use digital workflows quickly and cost effectively.

We offer solutions to support many digital workflows - IT, Sales and Marketing, HR, Work and Project Management and other workflows that are unique to your organization and your teams.

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Deepser logo

Service Management without complexity.

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Deepser is the only 100% Italian Service Management platform with native AI. It helps teams identify, prioritize and resolve incidents faster by automating activities, providing instant access to information and supporting more effective decision making.

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SP IT Helpdesk logo

Microsoft 365-based solution to streamline IT support

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SP IT Helpdesk is a Microsoft 365-based incident management solution that streamlines tracking, assignment, and resolution—all within SharePoint and Teams. No code, fully customizable, and built to improve IT responsiveness and accountability.

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Lumiform logo

Turning frontline work into better operations

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Lumiform is the incident management software to standardize frontline processes, ensure compliance, and improve operational excellence.

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VisiumKMS logo

ESG, EHS, and quality management software

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VisiumKMS automates incident management business processes. We understand the business process, workflow and all aspects of the incident management process beginning with event identification, analysis, route calls analysis, lessons learned and corrective action, preventive action management. Visiu

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SmartITSM logo

Cloud-based IT service management and help desk software

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SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

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Glartek logo

Glartek EHSQ Software

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The EHSQ platform your whole team actually uses — from the frontline to the management.

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Lightstep logo

Cloud-based incident management and resolution tool

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Lightstep is an application performance monitoring and incident management platform that helps businesses detect and resolve application performance issues, improve product's reliability, and accelerate time to resolution.

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Tesseron logo

work with the flow

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Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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C2 logo

The ultimate ITSM platform

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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

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iReportSource logo

EHS software and safety services for SMBs

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iReportSource simplifies incident reporting with mobile capture, photo annotation, and a guided investigation-to-closure workflow. OSHA 300 and 300A logs auto-generate from incident data. Near miss reporting and analytics dashboards track trends across locations.

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iTOP logo

Cloud based visitor management solution

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iTOP is a cloud-based configuration management database (CMDB) platform that helps manage IT assets and incidents, handle downtime, and optimize the efficiency of the support team. It also helps manage multi-client environments and streamline collaboration across departments.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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Omnigo logo

Ensure a Safer Tomorrow

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All-In-One Cloud-Based Public Safety Management Platform. Reduce Time Spent on Paperwork by 50% to Get Your Officers Back to Work.

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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