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Top Rated Incident Management Software with Mid size business

Last updated: October 2026

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317 software options

Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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Site24x7 logo

All-in-one performance monitoring tool for DevOps and IT

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Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure

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Mitratech Preparis logo

Incident management & emergency notification tool

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From planning to reporting, the four interconnected modules of the Mitratech Continuity Planning platform empower you to manage every aspect of your business continuity strategy. The entire platform comes underpinned by guided workflows that allow anyone to become a master of their own resilience.

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Xurrent IMR logo

Cloud-based incident management for DevOps teams

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Cloud-based incident management platform for SRE and DevOps teams, offering alert correlation, on-call scheduling, and runbook.

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DisasterLAN logo

Emergency management software

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DLAN’s secure, web-based emergency management system is natively accessible from almost any device. DLAN's Mobile Responder App adds offline functionality for hazard area use.

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Crises Control logo

Alert, Coordinate and Evidence Critical Incident Response

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Crises Control helps organisations manage incidents from first alert to recovery by activating plans, notifying teams, assigning tasks, capturing updates, tracking progress and maintaining an audit-ready incident record.

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Kokomo24/7 logo

Health, Safety, and Wellness Simplified

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Better Manage the Health, Safety, and Wellness of Your Workforce and Your Workplace

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Novara Flex logo

Cloud-based EHS risk management tool for workplace safety.

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Flex is a cloud-based EHS platform for businesses in construction, utilities, transportation, and other industries to manage safety programs effectively. It offers various features, such as incident management, inspection checklists, training management, and compliance tracking.

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Onspring logo

Cloud-based GRC solution for enterprises and governments.

Proactively manage enterprise and IT incidents as they occur using automated workflows that communicate immediately with impacted parties through triggered data alerts. Establish relationships between incidents & impacted elements, such as locations, policies, risks & business continuity plans.

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Keepnet Labs logo

Extended Human Risk Management Platform, Empowered by AI

Utilize Keepnet’s AI-powered Phishing Forensic tool to analyze emails 168 times faster, completing the process in under 2 minutes, with more than 20 integrated threat analysis services. Eliminate confirmed malicious emails from inboxes in less than 5 minutes, achieving a speed of 48 times faster.

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AlertMedia logo

Identify threats and respond faster during critical events.

AlertMedia’s Risk Intelligence and Response platform enables fast, confident decision-making when people, operations, and brand are on the line. Combining real-time intelligence with communication and response workflows, teams know what’s happening, who’s impacted, and what to do next.

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Giva logo

Cloud based help desk software for businesses of all sizes

Giva is a cloud-based, HIPAA compliant ITIL help desk software for any size organization. Highly customizable, but easy to deploy and accessible via mobile, tablet and desktop, eHelpDesk provides features for measuring customer satisfaction, responsiveness and team productivity.

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SiteDocs logo

Cloud-based digital workplace safety and compliance solution

SiteDocs Safety Management Software helps companies streamline operations with digital forms, ensure compliance with real-time monitoring, and reduce injuries with advanced analytics.

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WorkClout logo

# 1 Rated Quality Platform for the Automotive Industry

Respond to issues and incidents more effectively. The purpose of an incident management process is to restore normal service operation as quickly as possible and minimize the adverse impact on business operations. WorkClout ensures that the agreed levels of service quality are maintained.

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flowdit logo

No-code inspections, audits and checklists, even offline

flowdit is a no-code platform for inspections, audits, digital checklists and work instructions in industry and manufacturing. As a connected worker solution, it replaces paper and Excel on the shop floor, works offline and turns every deviation into an action with an owner and a due date.

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Risk Hawk logo

Risk, compliance and audit management software

Integrated Risk Management system to actively manage all risks & KRIs, controls, incidents, policies, audits, action plans, resources, compliance registers, case queues such as whistleblowing, complaints, SARs, media reports, and regulatory notifications and facilitates linking these to each other.

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A1 Tracker logo

Enterprise Risk Management Software - Cloud or On-Premise

New generation incident management software designed for loss run reporting, metrics, & notifications to streamline management.

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GRC Toolbox logo

Where govenance, risk and compliance meet for success

GRC Toolbox is a web-based software solution for governance, risk, compliance (GRC). Companies and organizations around the world rely on GRC Toolbox to successfully manage risks, monitor controls, manage policies and contracts.

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HSI Donesafe logo

Cloud-based EHS management tool for workplace safety.

Report and resolve incidents fast from any device. Capture details in real time, assign follow-up actions, and track trends to prevent future issues and improve workplace safety.

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NinjaOne logo

Cloud-based unified IT operations platform for MSPs

Cloud-based unified IT operations platform for MSPs and IT teams, consolidating RMM, patch management, MDM, and remote access.

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Site App Pro logo

The Premier Health & Safety App for Construction

Site App Pro is a powerful, easy to use, Health & Safety Management App designed and built specifically for the construction and building industries.

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GoAudits logo

Audit and inspection management software

GoAudits is a mobile inspection and auditing platform that enables businesses to conduct digital inspections across multiple industries. The application offers customizable checklists, offline functionality, and automated report generation to streamline quality control processes. GoAudits works across web, iOS, and Android devices, allowing teams to capture data, assign follow-up actions, and analyze performance trends through interactive dashboards.

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Tekmon logo

AI-assisted operations platform for EHS, QMS, ESG, and CMMS.

Tekmon is an AI-assisted, no-code operations platform for EHS, quality management (QMS), ESG reporting, and maintenance (CMMS). Teams capture information and evidence on mobile, even offline, and track every action through to verified completion. Leaders gain real-time visibility across sites.

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SafetyQube logo

Software for managing EHS compliance

SafetyQube is a market leading EHS software that helps organisations save time, manage EHS complexity and stay compliant. Collaborate easily, streamline EHS processes and break barriers that compromise Health & Safety standards. Free trial, quick setup, transparent pricing and world class support !!

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Teramind logo

Employee Monitoring, UAM, ITM & IRM, DLP, and Compliance.

Teramind is a unified employee monitoring, insider threat detection, data loss prevention, compliance and governance solution. Track digital interactions, optimize productivity, monitor privileged users, to enforce policies, prevent IP and data leaks and maintain and prove regulatory compliance.

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