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Karbon Pricing, Features, Reviews and Alternatives

Karbon product overview

Price starts from

59

/user

Per month

What is Karbon?

Work, clients, planning & communication in one place. Whether your team is in the office or remote, you’re together with Karbon.

Key benefits of using Karbon

  • Visibility & Control. Enjoy peace of mind knowing where every job stands, who’s working on what, and what’s being said to clients. No blind spots, and nothing falls through the cracks.

  • Automation & Efficiency. Get more out of every team member by automating tasks, standardizing common processes, scheduling data collection and scaling onboarding.

  • Collaboration & Connectivity. Unite the firm with one place to collaborate on email, clients, jobs and tasks. Get more work done together, whether people are remote or in the office.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Videos
    Live Online
    In Person
    Documentation
    Webinars

    Karbon pricing information

    Value for money

    4.6

    /5

    148

    Starting from

    59

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Karbon features

    Functionality

    4.5

    /5

    148

    Total features

    99

    8 categories

    Most valued features by users

    Task Management
    Collaboration Tools
    Task Progress Tracking
    Projections
    Prioritization
    Reporting & Statistics
    Alerts/Notifications
    Activity Dashboard

    Functionality contenders

    Karbon users reviews

    Overall Rating

    4.7

    /5

    148

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.41/10
    Rating distribution

    5

    4

    3

    2

    1

    115

    29

    3

    0

    1

    Pros
    We save time and gain efficiency and clarity with Karbon. The integration with Practice Ignition has been great as well.
    Its better than its competitors. Great customer support - online support is super quick.
    Karbon is right at the top - best software available - permanently developing and adding features - super support.
    Cons
    The "clunkyness" of this softwares use can be annoying at first. I am slightly unhappy with the lack of reports of all jobs and tasks in one place.
    Karbon is still missing some basic email functions that can prove frustrating and mean you still need to occasionally switch back to Gmail to get something setup.
    Not being able to integrate with my Calendar, thus I still need to open Outlook daily. Inability for my delegates of my Mailbox to have access in Karbon.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The Superman-Batman-Crocodile Dundee-Indiana Jones-Dog Whisperer of Team Communication and Project Mgmt Tool

    Reviewed 5 years ago

    Have you ever wanted ONE SPOT to check email, delegate task, manage projects and customers? Karbon is IT. NOthing else compares to this robust, all inclusive system. Forget Twist and Slack, and your gmail or outlook, zendesk and all the rest. This program, while made for the accounting industry, is the perfect solution for any industry, and even a single individual could use it, but it shines with...

    Pros

    Everything about Karbon.

    Cons

    They have both of these on their Fall 2017 roadmap: 1) time clock for job/client/employee time tracking (which is the only other external program we now use and can't wait to only use Karbon for everything); 2) Canned Responses (template emails plug & play). Coming soon, and I can deal with these cons because of everything else has saved so much time.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    KarbonApp for the Growing Firm

    Reviewed a year ago

    Wonderful and I can't wait to continue to gain further best practice and utilize all the components around capacity planning etc.

    Pros

    We implemented Karbon only a short time ago and I am already seeing significant impact on my time through the ease of delegation of specific tasks and the ownership of those tasks to be able to check provide oversite. My staff has had a similar response and although it has been a learning curve we all see the potential and benefits.

    Cons

    There are a few items around being able to apply templates after work is created (currently you cannot do this only at creation). It also takes the server five minutes or so to show a contact that you add which is a pain when setting up new client work. We had asked to have contact emails imported and although they were provided for some reason they did not get imported (that combined with the delay...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    Not worth the money - there are lots of other options

    Reviewed 4 years ago

    I hope it's improved since I tried using it. I know Karbon has a lot of positive reviews, and it has always confused me because I liked a lot of the other project management applications we looked at better than it. But who knows - maybe my brain just doesn't work right for this particular piece of software.

    Pros

    It's a good-looking, flashy app. I liked being able to assign emails to coworkers and clients and my own tasks. Full disclosure: we used this for about three months at my company and then abandoned it. It just was not helpful to us.

    Cons

    My list of complaints about Karbon is long. Mostly, I feel like they hint at features that only technically exist. For example, Karbon integrates with QuickBooks Online, but I cannot understand why. It doesn't pull in relevant company information from QBO - not even company addresses. Those have to be manually entered. And yes, you can read your emails in Karbon, but you lose a lot of Gmail functionality...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    Better but not Best

    Reviewed 2 years ago

    Karbon support has always been great. Higher ups are not accessible. While they always solicit feedback, it never seems to get heard. They seem to be chasing markets and customers right now and not focusing on their existing clients and how they can help them be more productive.

    Pros

    Karbon has revolutionized Workflow for accountants. Truly taken it to a new level. It does so many things so well that it is hard to not take those features for granted until you compare it to other similar software. Here are some exceptional features While not perfect, the email integration is great Creating and managing projects is relatively easy and painless Client task management is excellent and extremely useful Automations is work is great team collaboration is very good especially at the task level Mostly great utilization of screen realestate.

    Cons

    Todo list is frustrating for me. Being a Franklin Covey person, i want more control over my todo list. I cant export my todo list either which would help mitigate this issue. Not enough control over tasks. Task list can be overwhelming and thus not useful No proactive feedback about assigned tasks or notes. IF I assign someone a task, email or note, I want to know when they have done the work and...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Communication reduces staff frustration and is the key to excellent customer service!

    Reviewed 3 years ago

    Exceptional. Karbon continually makes improvements to their products. They look for suggestions from the users and are happy to accommodate finding a solution for a specialized request.

    Pros

    Our staff enjoys the Triage function and visibility of communication most about Karbon. With having a team approach to most of our client work, it's important for everyone to know details from client interactions. This has helped us to be more efficient, batching questions and keeping us from contacting the client repeatedly for the same thing. It has essentially helped us provide better customer service while making our team more efficient.

    Cons

    I would like to have more options of labeling clients, helping to narrow down a specific group of clients to target for an email message or reporting purposes. Filter work by work title instead of work type.

    Karbon FAQs and common questions

    Q. What type of pricing plans does Karbon offer?

    Karbon has the following pricing plans:
    Starting from: $59.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Karbon?

    Karbon has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Karbon support?

    Karbon supports the following languages:
    English


    Q. Does Karbon support mobile devices?

    Karbon supports the following devices:
    Android, iPad, iPhone


    Q. Does Karbon offer an API?

    Yes, Karbon has an API available for use.


    Q. What other apps does Karbon integrate with?

    Karbon integrates with the following applications:
    Microsoft Outlook, Zapier, Gmail, QuickBooks Time, Liscio, Microsoft 365, Quickbooks Online, Ignition


    Q. What level of support does Karbon offer?

    Karbon offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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