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Paymo

Task Management, Time Tracking, and Accounting for SMBs

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Paymo Pricing, Features, Reviews and Alternatives

Paymo product overview

Price starts from

4.95

/user

Per month

What is Paymo?

Paymo is a work and project management solution dedicated to Marketing, Design, Creative, and Advertising Agencies, Architecture firms, Universities, Law firms and Consulting businesses.

Key benefits of using Paymo

- create, assign, and manage tasks
- track work time in browser, via desktop tools or mobile apps
- see who's overbooked or underbooked in Paymo's Team Scheduler
- track expenses, issue invoices to your clients and get paid online
- measure employee performance and track leave days
- comunicate with your team in real time with task comments
- proof designs faster thanks to the file proofing & versioning feature

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Chat

Training options

Documentation
Live Online
Videos

Paymo pricing information

Value for money

4.6

/5

420

Starting from

4.95

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Paymo features

Functionality

4.5

/5

420

Total features

89

14 categories

Most valued features by users

Task Management
Collaboration Tools
Task Progress Tracking
Prioritization
Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Reporting/Analytics

Functionality contenders

Paymo users reviews

Overall Rating

4.7

/5

420

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.92/10
Rating distribution

5

4

3

2

1

320

88

10

2

0

Pros
As for timer, it's dominating your screen, so it saves me from distractions of all kinds. Overall, what I like the best about this software is the blend of simplicity and feature-rich functionality.

JV

Jovana V.

Paymo is a combination of some kind of CRM and PM tool. It's good we can track budgets and payments, and also great integration with slack.
AvatarImg

Dmitry V.

Easy to implement and to use. I can add as many projects as I want, tasks, view these in different formats, and never undercharge again thanks to the awesome time tracker.

CS

Catalina S.

Cons
As for its negative side, it should be taken into account that paymo does not track the cost of each project directly on the fly.
AvatarImg

Andrew M.

The filters can get confusing, sometimes its to many filters or not enough.

KK

Kimberly K.

This buffers a lot and has many technical errors.

AM

Autumn M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Our main tool to run the business

Reviewed 2 years ago

We have been working with Paymo for more than 5 years now and over the years we've seen constant improvement with new features. It's a rich feature tool for a low price and it suits our company as no other does, not only in what they offer but in an intuitive and easy-to-use tool. The timer, invoices using the timesheet, team scheduling, sending estimates, all those make the difference in our business and has help us to save and make money.

Pros

The timer is the best feature of Paymo. We search a lot but none of the other tools allows us to easy time our work and bill our clients as Paymo, with an always-visible timer. And the ability to bill our clients with the timesheet completes our process perfectly.

Cons

It's lacking a client portal, where they have all information about their project and invoices

Vendor response

Time tracking FTW, Leticia - thank you :) I think there's a misunderstanding. The current client portal allows clients to view their invoices. Just be sure to add them as contacts too: https://help.paymoapp.com/en/articles/900000-how-do-i-add-a-contact-to-a-client They can't see the project progress, something that is going to be fixed with the next release of the client portal. That will grant guest users in-app access. This is our #1 priority right now, so stay tuned! Kind regards, Marcel

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My time and sanity saver!

Reviewed 2 years ago

I've increased my productivity with Paymo's Kanban board view, combined with Table view, and saved TONS of hours on admin, invoicing, timesheets, client and project management. Just this time saving alone pays off the monthly subscription. Sanity and nerves saving is the bonus! :) Why? Because Paymo helped me maintain good client relationships, timesheet transparency and great records&data representation for a client. So when a client comes up with a random question about a specific task, Paymo's records make finding (and presenting) a specific information or record so much easier, transparent and more reliable.

Pros

Paymo has been a lifesaver in many business management areas: project management, client management, time tracking, accounting. With built-in budgeting, time tracking, expense tracking, estimate calculations, professional invoicing and getting paid online (and on time!), different project 'views' (list, table, board for kanban, gantt), extensive filters, dashboard and insights, resource scheduling,...

Cons

I wish the app was just a little bit faster, but I read somewhere that they already have this improvement on their roadmap. Still, if you ask me, it's totally worth the wait for every new feature and improvement their team is cooking for us :)

Vendor response

Thank you, Jelena <3 Speed improvements are already something that we're addressing. Stay tuned for more goodies such as a task calendar view, improved mobile app with team collaboration features and guest access. Cheers, Marcel

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for time tracking and task assignment

Reviewed 2 months ago

It's overall been quite a useful product. I really like that we can upload images and files to each specific task, making for a simplified workflow.

Pros

Assigning tasks with due dates is extremely easy - the comment flow on each task makes it easy to provide feedback or ask for edits. Easy to find tasks assigned to me, and to track how much time I spend on each client.

Cons

When they implemented the new filter system it was a little irritating to see all of the closed tasks pop up on my feed again. With the help of their helpful customer service I was able to set my filters to remove the issue (but I still think the removal of finished tasks should be an automatic filter)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Project and task management without surprises

Reviewed 8 days ago

overall sufficient experience. It does not create particular problems for you, nor does it give you particular satisfaction. to work in a group it's fine, as long as you don't have high customization requirements

Pros

Paymo's ease of use is disarming: it allows you to configure your project and your tasks in an instinctive, fast and reliable way

Cons

Working in Paymo I often feel the need to represent my projects in alternative ways, such as a mind map, or generally a graphic board .. but this is not possible in Paymo

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

best projects management app

Reviewed 3 months ago

overall my experience is awesome with this app I started to use it every hour of my day with it and track my projects and hours,

Pros

I like the design of your dashboard, good design makes me take a good journey with this app every thing is easy to reach and customize it , adding tasks and projects are very easy to do

Cons

I have a problem with the free trial when I try to add someone to the project I have an error cause this person uses that same app if you people can fix it it will be awesome and if you make a free version from it with only tasks, projects and time tracking it will be enough for most of the people like me cause I don't need the rest of all features right now

Paymo FAQs and common questions

Q. What type of pricing plans does Paymo offer?

Paymo has the following pricing plans:
Starting from: $4.95/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Paymo?

Paymo has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


Q. What languages does Paymo support?

Paymo supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Turkish


Q. Does Paymo support mobile devices?

Paymo supports the following devices:
Android, iPad, iPhone


Q. Does Paymo offer an API?

Yes, Paymo has an API available for use.


Q. What other apps does Paymo integrate with?

Paymo integrates with the following applications:
LambdaTest, Make, Zapier, Google Docs, Google Drive, Rethink, Jotform, Slack, Typeform, PomoDone App, Adobe Illustrator, Quickbooks Online, Google Calendar, Xero


Q. What level of support does Paymo offer?

Paymo offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

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