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Paymo
Task Management, Time Tracking, and Accounting for SMBs
(75)
Q. Who are the typical users of Paymo?
Q. What languages does Paymo support?
Q. What other apps does Paymo integrate with?
Paymo is a work and project management software dedicated to digital, creative, and marketing agencies, consulting businesses, software & engineering firms, and architecture firms. It allows you to manage projects and business tasks, track work time, invoice clients, and get paid online.
Typical customers
Platforms supported
Support options
Training options
Starting from
5.95
/user
Per month
Starting from
49
/user
Per month
Overall Rating
4.7
/5
477
Positive reviews
363
101
11
2
0
Federico d.
Information Technology and Services, self-employed
Used daily for less than 6 months
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First of all, Paymo is easy to begin to use. I need to keep a record of the time and tasks I execute in the projects I work, but also I need to invoice my clients. Some invoice should be sent recurring, so I needed that feature. Also, I found that Paymo have an API to import my current clients and projects.
I was using another sowftware but no new features were realeased during years and the support was inexistent. Then I searched for another software to help me to organize my work and tested a lot of options. Paymo was perfect for what I was looking for and the support service was always ready. Also, since I was using the software new features were realeased.
It was not easy to understand how the recurring invoices work, so I have to read some help documents. I think that general usability is good, but I think that some features should be made more easy to use.
Thank you, Federicoo! Can you write us on our community forum (https://community.paymoapp.com/) about how we can improve recurring invoices and the other features you have in mind? We're always open for feedback :)
Savannah S.
Architecture & Planning, 1-10 employees
Used daily for 1-2 years
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Before Paymo, our office lived off of legal notepads and envelope folders. It was a nightmare. With Paymo, we can just type in a project name or client and see exactly what's due, needs to be invoiced, etc. A huge problem solver for us is the record keeping aspect. Since we can attach notes and files to projects, we are easily able to identify a change request. It was all to often a client would blame us for making a change to a project they did not request, but now we have proof every step of the way. It's been a life-saver.
After testing dozens of other project management programs, we finally found Paymo and have never turned back. Paymo is intuitive; we needed no training and were able to implement it right away with all our employees in the office. The app is web-based so we are able to access our projects and tasks wherever we need to. This was especially helpful during the 2020 Covid Quarantine wherein our whole office...
The only item we are dissapointed in is the scheduling. Our teams works on fast tasks that sometimes need to be scheduled down the hour of day. There is a scheduling calendar that lets you see all assigned tasks but it requires and extra step to actual "book" the tasks in order to move them around on that calendar and see remaining work hours when needed. This is our number one obstacle BUT we have...
Thank you Savannah for taking the time to review us :) Indeed, I remember we spoke already about the new team scheduling update, which will allow you to schedule bookings at a task level - stay tuned. As for the user rights, these will suffer some changes with the addition of the client portal with in-app access to guest users. Please make sure to also voice this out on our community forum: https://community.paymoapp.com/t/in-progress-client-portal-collaboration/67/51 Thank you again! Marcel
Nikodem S.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
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- Project setup - Planning and Scheduling - Time sheets - Tasks - Reports - Frequent updates
- Price and payment flexibility - Speed of the platform - Limited amounts of user roles - Limited planning abilities - No import/export - Limited PDF printing
Martin F.
Design, self-employed
Used daily for 6-12 months
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Very positive.
I tested a lot of PM tools, and for my needs, Paymo does tick all the features needed every day as a small business owner. Creating tasks and planning my week is easy and quickly done. Also, the invoicing is perfectly implemented.
So far, I love the features, and the guys and girls @paymo did a great job developing a full-fledged PM system. I would love to see Invoice templates, though you can use your HTML templates. 2-3 nice and simple templates would be the icing on the cake.
Jonathan S.
Graphic Design, self-employed
Used daily for less than 6 months
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Overall I have been really impressed with Paymo, it has merged many of the tools I would often have to use seperate services for and that alone is a massive time & cost saver. Support has been excellent in the few times I have had to contact them, & I have enjoyed implementing the service as the hub for my project management needs. I look forward to the updates the Paymo team bring in the future.
The biggest selling point for me was the project management facility alongside the app & timer for time tracking. Prior to this I had used a mix of Toggl + Trello, then when I moved to Quickbooks TSheets + Trello + Quickbooks. Switching to Paymo streamlined this so that I could do all the project management and time tracking in one suite. Quickbooks integration was a necessity also considering all my finances have been handled there too. Support has been excellent as well, tickets are resolved quickly and always someone available to give a helping hand or to receive feedback.
The biggest con was actually a feature I asked about before signing up for a subscription. At present the task management boards have no guest access facility. This was a feature I was really looking for as previously I used Trello to share proofs & receive feedback from clients. Having contacted support they have informed me that this feature is on the roadmap and undergoing testing, so hopefully...
Happy to hear that we streamline not just time tracking, but invoicing (including the QB integration)! Indeed, the client portal with in-app access to guest users is our #1 priority. It's a large task, with a lot of implications, so we're making sure to check all the community's needs :) Shortcuts will be more frequent too. Kind regards, Marcel