Paymo Features

Paymo

Task Management, Time Tracking, and Accounting for SMBs

4.74/5 (399 reviews)

Paymo Feature Summary

  • accept payments online
  • client portal
  • create invoices based on timesheets
  • customisable reports
  • daily timesheets
  • discussions
  • email integration
  • estimates
  • expenses
  • file sharing and attachments
  • gantt chart
  • milestones
  • mobile and desktop apps
  • online invoices
  • project temaplates
  • resource planning
  • task management
  • time tracking

Competitor Feature Comparison

API
Access Control
Activity Dashboard
Activity Tracking
Agile Software Development
Asset Management
Assignment Management
Automatic Notifications
Calendar Management
Charting
Client Management
Collaboration Tools
Collaborative Review
Collaborative Workspace
Commenting
Communication Management
Configurable Workflow
Critical Path
Customizable Reporting
Dashboard Creation
Data Import/Export
Data Synchronization
Data Visualization
Deadline Management
Document Management
Document Storage
Drag & Drop Interface
Email Integration
Email Notifications
Employee Management
Estimating
Event Management
File Management
File Transfer
Gantt Charts
Invoice Management
Mobile Integration
Monitoring
Multi-Currency
Multi-Department / Project
Multi-Language
Multiple Projects
Permission Management
Personalized Profiles
Planning Tools
Preview Functionality
Prioritizing
Progress Tracking
Project Management
Project Notes
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Real Time Data
Real Time Notifications
Real Time Updates
Recurring Tasks
Reminders
Reporting & Statistics
Resource Management
Search Functionality
Single Sign On
Status Reporting
Status Tracking
Summary Reports
Task Management
Task Planning
Task Scheduling
Task Tracking
Template Management
Third Party Integration
Time & Expense Tracking
Timeline Management
Timer
Timesheets
To-Do List
Workflow Management
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API
Access Control
Activity Dashboard
Activity Tracking
Agile Software Development
Asset Management
Assignment Management
Automatic Notifications
Calendar Management
Charting
Client Management
Collaboration Tools
Collaborative Review
Collaborative Workspace
Commenting
Communication Management
Configurable Workflow
Critical Path
Customizable Reporting
Dashboard Creation
Data Import/Export
Data Synchronization
Data Visualization
Deadline Management
Document Management
Document Storage
Drag & Drop Interface
Email Integration
Email Notifications
Employee Management
Estimating
Event Management
File Management
File Transfer
Gantt Charts
Invoice Management
Mobile Integration
Monitoring
Multi-Currency
Multi-Department / Project
Multi-Language
Multiple Projects
Permission Management
Personalized Profiles
Planning Tools
Preview Functionality
Prioritizing
Progress Tracking
Project Management
Project Notes
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Real Time Data
Real Time Notifications
Real Time Updates
Recurring Tasks
Reminders
Reporting & Statistics
Resource Management
Search Functionality
Single Sign On
Status Reporting
Status Tracking
Summary Reports
Task Management
Task Planning
Task Scheduling
Task Tracking
Template Management
Third Party Integration
Time & Expense Tracking
Timeline Management
Timer
Timesheets
To-Do List
Workflow Management
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Activity Tracking
Agile Software Development
Asset Management
Assignment Management
Automatic Notifications
Calendar Management
Charting
Client Management
Collaboration Tools
Collaborative Review
Collaborative Workspace
Commenting
Communication Management
Configurable Workflow
Critical Path
Customizable Reporting
Dashboard Creation
Data Import/Export
Data Synchronization
Data Visualization
Deadline Management
Document Management
Document Storage
Drag & Drop Interface
Email Integration
Email Notifications
Employee Management
Estimating
Event Management
File Management
File Transfer
Gantt Charts
Invoice Management
Mobile Integration
Monitoring
Multi-Currency
Multi-Department / Project
Multi-Language
Multiple Projects
Permission Management
Personalized Profiles
Planning Tools
Preview Functionality
Prioritizing
Progress Tracking
Project Management
Project Notes
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Real Time Data
Real Time Notifications
Real Time Updates
Recurring Tasks
Reminders
Reporting & Statistics
Resource Management
Search Functionality
Single Sign On
Status Reporting
Status Tracking
Summary Reports
Task Management
Task Planning
Task Scheduling
Task Tracking
Template Management
Third Party Integration
Time & Expense Tracking
Timeline Management
Timer
Timesheets
To-Do List
Workflow Management
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Mobile apps

iOS App


0 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


30 reviews

Paymo Feature Reviews

25 reviewers had the following to say about Paymo's features:

Alyssa Lohmaier

A project management tool that has all the features necessary to run a successful project!

2018-06-15

- Organizing - Time tracking - Project management - Time reporting - Team scheduling - Prioritizing

Pros

Paymo is user friendly, allowing the entire team to be able to use it with ease especially team members who are not as organized as others.

Cons

Unfortunately it is not possible to export a gantt chart. For our company exporting gantt charts is a must as more often than not clients wish to have a view into the timeline of a project.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Paymo


Hi Alyssa, We've just added subtasks. You can find them in the Full Task Details view. Hope you'll enjoy them!

Read more
Nimesh Baidhya

One of the best project management software

2018-09-06

We use paymo for almost every planning for the project.

Pros

- Best time tracking and reports with - Beautiful Gantt Chart and Resource scheduling - Team task assignment and monitoring is very nice. - Beautiful dashboard - Invoicing and payment solution

Cons

- Pricing can be expensive - Less integration with other apps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Gerald Lock

Verified Reviewer

Time tracking made easy

2015-06-09

The click & drag calendar-style time-sheet is way ahead of any other time-tracking SAAS providers that we've trialed and makes time entry & editing a breeze, which in turn ensures better staff compliance and readability for project managers.

Pros

Graphical (calendar-style) time entry Easy to build reports Easy project, task & user management Modern, clear & appealing UI Zapier integration

Cons

(except through Zapier, which is an additional cost) Build in support for this widely-used app so we can get our time & invoice data directly to our accounts staff

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Sean Grayston

Paymo

2019-07-11

Useful for time tracking, has made staff management easier particularly for keeping track of our contract or non-salary hours on a project-by-project basis.

Pros

Practical API integrations to use for pulling data for further analysis at a project and business level.

Cons

Not the most user friendly interface and lacking depth of features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Paymo


Hi Sean,

Happy to know that you find the API well-documented, we have an OAuth 2.0 too, although private.

Not sure what you mean with lack of feature depth - can you give us some examples at support@paymoapp.com?

Thanks,
Marcel

Read more
Leopoldo Rojas

Verified Reviewer

A great task management and time tracking tool. Really awesome!

2015-06-09

I am in the Software & Web Development industry and I need a tool for management my daily tasks, report hours and time tracking in order to have a clear understanding about how my projects are going on: progress, hours worked, tasks done, percentage of efforts in each task, and so on.

Pros

Obviously a good UI also comes with a set of features that does this tool a very useful tool to do task management and time tracking.

Cons

This tool is more oriented to project management in a general and administrative perspective (progress, tasks, hours worked, etc.) than a tool for manage the software development life cycle (Agile projects, and so on).

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Danie Malan

Verified Reviewer

Paymo good package

2015-07-14

There is even an app on android that syncs to my projects to do quick time tracking (there was an error and reported the error which got fixed in a day!)

Pros

Task handling Apps for desktop and mobile Invoice management Tracking time spent on projects (then sending this to a quote)

Cons

Can't customize the email notification PDF not included in email notification Unlimited invoices only assigned to one person

Rating breakdown

Value for money
Ease of use

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
Andrea Saccavini

Verified Reviewer

Even a small step from excellence

2016-02-18

I am looking for an application to manage and plan tasks for a small development team but with a great need for flexibility.

Pros

Very easy to use, nice UI

Cons

I need GANTT functions

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No
Read more
Jan Drábek

Best Project management tool for freelancers

2016-08-12

It's simple and intuitive, you can track time, manage your projects and clients and create invoices.

Pros

Simple and intuitive Time tracking Client and project management Different rates per task or project

Cons

Cannot mark certain amount as invoiced

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Paymo

If you are freelancer with only few coworkers then don't look for another software. I did it and Paymo is at this time the best.

Source: Capterra
Helpful?   Yes   No

Response from Paymo


For time entries to be marked as invoiced, the tasks need to be time based and not flat rate or non billable.

Read more
J A Perry

Good, not fabulous

2019-03-12

Pros

Project, expense & time tracking.......................

Cons

Would love to be able to do reports on time for each task (AND EXPORT), etc

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Paymo


Hi J A.

Feel you on the invoicing part, it's a bit limited in customizations if you don't know HTML & CSS. We're revamping the whole module this year to make it more user friendly, so keep an eye on it!

As for the time reports, I think you don't use them correctly. You can in fact report on time for each task, even export it in a CSV or PDF format. Here's how: https://help.paymoapp.com/en/articles/888766-what-are-time-reports

Hope this helps!

Read more
Clever Niels

The best software to track my job .

2018-06-16

view my job time make invoices make job time schedule schedule my work over the months

Pros

Time tracking, gantt charts, projects, estimates, invoices, and the best time workload!!!

Cons

the app android and ipad need to have more functions and better design of user expereance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Paymo


Hi Niels,

Good news! We're currently working on a new mobile app that will be similar to the desktop time tracking widget. New design and more functionality coming up :)

Read more
Alex Deeley

Great for solo freelancers and small teams

2018-08-27

It does the job that I would typically need multiple tools to accomplish.

Pros

I like that I can use this tool to track my time, handle estimates and invoices, as well as project/task management.

Cons

The invoicing feature separates everything in the time tracking tool by project/client.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michal Gutkowski

Our company really benefits from using Paymo, it really helps us to manage our time and projects.

2018-02-12

Clear and easy tracking of the time spent on projects within the company.

Pros

Time tracking available from desktop and from the mobile app helps us track the time spend on tasks with real ease.

Cons

The only thing I would improve is scheduling (to make it as in real calendar) with specific hours not only a day. But it's a minor. Overall feeling is great :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Paymo


Hi Michal,

Now you can set specific hours for your scheduling.

Read more
Teresa Glidewell

Verified Reviewer

The features I needed in one place

2015-06-09

I was happy to find Paymo as it met that criteria. The automatic time tracking is hugely important to me (who has time to click timers on and off?!)

Pros

Automatic time tracking, easy invoicing, unlimited projects at the $4.95/mo plan

Cons

As an individual freelancer with only a few clients I'd love a plan that offered up to five invoices for a smaller additional monthly fee - maybe another $4.95/mo - rather than having to jump to unlimited for $9.95.

Source: GetApp
Helpful?   Yes   No
Read more
Maria Linsley

If you need to track time - use Paymo

2015-07-13

It is different from the rest of the online apps out there because it effectively combines disparate features Task & Project Management Team Collaboration and Communication Time Tracking and Timesheet Reporting Invoicing Add-ons Desktop and Mobile companion apps Paymo allows your business to identify project bottlenecks, accurately track time spent on projects or tasks, and helps your team become more productive.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Nick Graham

Great comprehensive solution with excellent customer support

2018-09-23

Pros

Paymo has a great selection of features, including: - time tracking - employee scheduling - project management tools - Gantt Charts - Invoice generators It has been a great tool for gaining insight into how much time our employees spend on various tasks and projects and helped us refine our internal economics and price quoting.

Cons

- The phone app is still a work in progress and currently has limited features and functionality - The stopwatch on the phone app doesn't sync with the computer widget or in-browser timer - Team scheduling doesn't allow for classification by "type/position" - Multipliers can't be added to certain time entries, such as a 1.5x multiplier for overtime

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tracy Petrucci

Verified Reviewer

I LOVE IT

2015-11-11

I've been using Paymo for years to keep track of projects and hours for clients, employees and myself.

Pros

The user interface makes sense! The mobile app is amazing.

Cons

Less steps involved in creating and selecting tasks, etc.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Zeke Dolezalek

As a Content Director for a digital marketing agency, this tool is great for hour & project tracking

2017-10-06

Pros

It allowed us to move from 3 separate apps for tracking hours, tasking, and project management, to just using Paymo.

Cons

I wish there was a better way to track incomplete tasks that are directly assigned to you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Paymo


Hi Zeke,

You can view tasks in the new Home area both for you in My tasks and your team and filter/sort them as you wish.

Read more
Anonymous
(Veterinary company, 51-200 employees)

Paymo

2019-09-25

Being able to track projects with the department and also reporting on timesheets was a huge plus for us.

Pros

Ability to use both mobile and desktop apps to track time for your projects.

Cons

I would recommend the paid account as the free one doesnot have advanced task manager.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Paymo


Hi there,

Indeed, the Free plan is limited to 1 user, offering basic task management features for solopreneurs.

For more advanced ones, sign up for a 14-day free trial for the Small Office or Business plan: https://www.paymoapp.com/pricing/

Read more
Luis Daniel Rivas Oliva

Ideal tool for project management from small companies to big ones

2018-09-12

I'm solving the business problems of: - having all the project planning and content in one single place - tracking the time

Pros

I love how you can organize all the tasks, content and planning for each project.

Cons

I don't like that they still don't have an easy to use mobile app that shows all the content of a project. the mobile app is very limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan Anderson

Verified Reviewer

We love Paymo

2015-06-08

Very easy to setup and use but powerful enough to track all of the info we need!

Pros

Easy to use Powerful project management and time tracking Nice reports

Cons

No cons that we know of

Source: GetApp
Helpful?   Yes   No
Read more
Alexandru Popescu

Verified Reviewer

I used to hate timesheets & invoicing – then I found Paymo and made it bearable.

2015-07-01

We have tested a few time-tracking apps, Paymo proved to be the most to the point solution, simple time tracker interface, flexible project/task editing options in the web-app.

Pros

- Easy invoicing - Time tracker also works offline - Collateral (personal) pro, it helps a bit with procrastination – when the timer is ticking I know I have to focus.

Cons

- No keyboard shortcuts for the menu bar widget (OS X)

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Jeppe Skovsgaard Christensen

Verified Reviewer

Intuitive and simple - highly recommend

2016-03-17

Combine that with a great user experience, simple but powerful features and a customisable interface and you have Paymo.

Pros

- All the right tools - Clarity - Great overview - Customisable UI (basic) - Easy to use - Desktop and mobile apps - Time tracker - Integrates with Zapier - Basic CRM features - Notes

Cons

- No kanban boards yet (will be released in 2016 though) - No contact categories (would be lovely to categorize contacts in folders like "client", "suppliers" and "leads") - Dashboard not customisable (will be released later in 2016 though)

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No
Read more
Jason Bean

A Great App for Freelancers to Manage Client Projects

2016-06-15

I was first introduced to Paymo because a client was using it already for their own internal business management logistics.

Pros

Makes it easy to keep track of multiple projects across multiple clients Quick timesheet reports are very helpful Helpful for breaking down time usage across projects

Cons

Wish the automatic timer had some additional functionality for alerts Some additional customization options on displays would be nice

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Paymo

There aren't many tools that will give you 100% of what you're looking for or needing in an application. So, I recommend picking one that gets you as close as you can and then getting as familiar as possible with it so you can learn how to make more of it work for your needs.

Source: Capterra
Helpful?   Yes   No

Response from Paymo


Hey Jason, thank you for the review, greatly appreciated! I'm glad you like the app, and.. you're right: it's very hard to find the "perfect app", and it's much harder to build the perfect one :)

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Neal Bauer

Paymo has grown, evolved, and expanded alongside of the needs of our business.

2020-06-25

I mentioned time tracking earlier but Paymo also does project management, client management, invoicing, estimation, Zapier integration, scheduling, team tasking...and the list goes on and on.

Pros

Time tracking is seamlessly integrated into our current designer workflow.

Cons

We've been with Paymo for over 10 years so it was a bit of a kick when they started charging for functionality like Gant Charts. We've always loved the complete 'soup-to-nuts' service that Paymo offered so when certain items were put behind another paywall it definitely stung a bit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Paymo


Loved the "(9/10 times it's with customer correspondence)" part, Neal :)

Besides Gantt Charts, the Business plan also comes with a Team Scheduling module, 100 GB of storage, and priority support.

We found this plan to be more appealing to larger teams, that's why we've decided to include it in a separate plan.

What specifically do you need from Gantt Charts, the ability to set dependencies or see task deadlines on a calendar?

If it's the latter one, then I have some good news: we're going to launch a task calendar view in the near future, so stay tuned!

Read more
Julia Bachofner

very good tool

2019-09-15

I like the feature of paying by credit card for the customers.

Pros

easy to use, very intuitive, customizable, i like the possibility to track the time very fast directly on the project, timesheets help to control if all time is tracked

Cons

statistics could be better, some little problems in formatting

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Paymo


Hi Julia,

Could you write us at support@paymoapp.com about the statistics you mentioned and the formatting issues?

Thank you,
Marcel

Read more