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productboard Comparison

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Overview

Productboard is a product management solution that helps product managers capture problems, organize feature ideas, plan...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

87

23

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

The design and UX of the app makes using ProductBoard on a daily basis super easy and enjoyable. Creating custom views that you can call up when you need to is great.
It has smart features that accomplish things other products or spreadsheets never could. The ability to link and adjust different views for different audiences is very helpful.
Visibility of how important our customer's feature requests are considering a number of things that are important to our company ex. vision, growth, revenue etc.

Cons

Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.
Miss an integration with Gitlab. Pretty weak on the customer feedback management.
We had an alignment and communication problem that we had to solve.
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features22
  • @mentions
  • Automatic Notifications
  • Client Portal
  • Collaboration Tools
  • Commenting
  • Content Repository
  • Customer Segmentation
  • Data Import/Export
  • Drag & Drop Interface
  • Estimating
  • Feedback Management
  • Ideation
  • Prioritizing
  • Progress Tracking
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Task Management
  • Task Tracking
  • Trend Analysis
  • Two-Factor Authentication
  • Voting

Integrations

  • Total integrations13
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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