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Productive Logo

Project lifecycle management for agencies and consultancies

(10)

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Productive Reviews

Overall rating

4.6

/5

84

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.78/10

Reviews by rating

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Pros and cons

Great product that is easy to use with a nice inteface. Love the updated design and we rely most on the project management and time reporting function.
Really great task management software with good ui. Regularly adding features and improving the product.
Really good and it solves so many problems for me (with great customer care).
This process can be convoluted and annoying at time. Dont understand why things can only be archived.
I thought the software was difficult to understand, so did my team.
There are SERIOUS bugs that totally defeat the purpose of using this product. All of these I've brought to their attention but they have dragged their heels on fixing.
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84 reviews

Recommended

KA
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Kimberly A.

Management Consulting, 11-50 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Perfect tool for project management, budgeting and invoicing

Reviewed 10 months ago
Pros

•This tool is fantastic from project tracking, budgeting, time tracking and scheduling. •This is an all in one tool. With features that can sync information to different tools, it's very promising and efficient. •Productive support team listens to feedback and quickly respond to inquiries.

Cons

Having tried other project management software, I am grateful to be able to use Productive and there is no single thing I don't like.

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ana n.

Financial Services, 1-10 employees

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The definitive tool to manage and optimize.

Reviewed a year ago

I love it because being able to manage tasks, track time, share documents and plan resources from one place has greatly simplified the way I work.

Pros

I love the reporting system that provides me with actionable data so I can make more informed decisions and optimize profitability.

Cons

I sometimes have difficulty customizing certain aspects of the platform especially when it comes to the user interface.

SP
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Simon P.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Disappointing reporting clutter and slow service

Reviewed a year ago

Very bad. They promise a lot, but it seems that it's not possible to actually produce the reports that they promise to be able to.

Pros

What I like most about productive is the Dark mode. They nailed that frature.

Cons

Useless reports. Customer service. Clutter of code. Buggy.

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Verified reviewer

Computer Software, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Productive.io review

Reviewed a year ago
Pros

Frequent updates and changes to the platform. It's getting better with every update. Has great customer support and makes collaboration really smooth!

Cons

Milestones could be a little clearer, but there is nothing I dislike about Productive.io. Productive.io is better with every update.

AM
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Andrea M.

Internet, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy generated reports & great customer support

Reviewed 2 years ago
Pros

- you can track tasks, estimates, worked time, billable time, revenue, costs, invoices, scheduling, time off and a lot more in one tool - checkups and reporting is easier than ever since you can filter and sort all the parameters you want and just export into .xls, .csv or .pdf - voila - their support is easy to reach (through the chat integrated to the same tool) and they are really responsive and fast - they are constantly improving features, so every few weeks you can expect some beta to be released and tested with the real users

Cons

- I don't like Productive's search functionality - it's not accurate enough nor fast enough - Boards and tasks are sometimes hard to manage, especially if the project is big

HN
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Heming N.

Computer Software, 1-10 employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The most feature-rich, easy to use PM we've ever used

Reviewed 2 years ago

Overall, we are extremely happy with this tool. We tested 30 other products before committing to this, and its the best business decision we've made.

Pros

We became an early client of these folks a few years ago. They are constantly rolling out new features, including a lot of specific requests we've made to them. They ALWAYS respond to our requests and update us on their status. They have, far-and-away, the most responsive customer service of any SAAS product we subscribe to. And the product is head and shoulders above any of the other tools we used over the years (we've trued dozens including all the big ones you've heard of)

Cons

It's meant to be an end-to-end solution for small-ish agencies. So beyond project management, there's financial reporting, invoicing, expense tracking (including Quickbooks integration), and sales tracking. The Sales tool is probably the least developed. It works great, and we use it, but it would be nice if it were more tightly integrated with the rest of the tool so revenue forecaster would be more accurate. There are a number of customization features, so were able to cobble together an adaquate tool (we previously used both Salesforce and Hubspot)

AL
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Anthony L.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Definitely the tool for a software agency

Reviewed 2 years ago

With Productive we have been able to grow our business significantly. From around 50 employees to almost 300 today it has been able to handle and support our growth. Without it, I am sure many operational areas would be harder and spread across multiple systems. Also special praise to the support and customer success team who are extremely responsive to any questions and potential issues. Looking forward to many new features in the future!

Pros

The software has been extremely stable and reliable. Constant new features, as well as regular design updates. Features like forecasting and insights are next-level features.

Cons

Maybe the area around customer/company data could be better handled. I see the reason why it was set up in the way it was, but some more form in this area would have actually helped us.

NH
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Nancy H.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Productive is my favourite teammate

Reviewed 2 years ago

We've been using Productive for years and its been great seeing capabilities improve and grow - its functionality keeps getting better.

Pros

There are so many features packed into one tool making my job easier and more organized.

Cons

Sometimes it's a bit glitchy when trying to schedule projects in the far distant future.

MR
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Mark R.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Productive for agency management

Reviewed 2 years ago

It's a good all round tool that brings together a number of different platforms into a single tool.

Pros

Productive is a great all round tool for managing an agency, giving us time and budget management to understand the profitability across each client engagement & new business business pursuit.

Cons

It can take a while for new starters to get up to speed as some parts aren't very intuitive.

RM
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Ryan M.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product

Reviewed 2 years ago
Pros

Really great task management software with good ui. Regularly adding features and improving the product. I am a big fan.

Cons

Better ui for sales would be good. Overall though the product is valuable for my team.

AD
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Arnor D.

Computer Software, self-employed

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Being intuitively productive

Reviewed 2 years ago

Productive has been my go to product from the start to track my time, manage my budgets and create my invoices. Having 1 product that can do all these things (and more) gives me, as the end user, a peace of mind.

Pros

The intuitiveness. Even the most complex features of the product are being made very easy to use.

Cons

Honestly, none I can think of currently.

KW
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Kerry W.

Computer Software, 5,001-10,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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It's an OK Product

Reviewed 3 years ago

I think it is great for the overall management of project and tracking time, but as I stated above not great for fixes on the conversion end.

Pros

It has a great option to track your time management per project which is great for reporting purposes.

Cons

I am the tester for our conversions and there is not a good way for the conversion person and me to see what has not been done on fixes for our conversion and what I need to test. We used Jira for this in the past and it was a much better tool for us in this capacity.

WM
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Wessel M.

Internet, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Complete product and A+ customer service

Reviewed 3 years ago
Pros

I've used Productive for the past 7 months and it's been very, very helpful. As a project manager it offers you a great way to keep an eye on your running projects, upcoming deadlines, internal planning and much, much more. Besides that I must say that the customer service offered by Productive is the best I've experienced in my career so far. [SENSITIVE CONTENT HIDDEN] and his team are simply amazing, doing a great job assisting your every need and are more than happy to jump on a video call to help you out when needed. When asked to help me with a financial overview by using 'Insights' [SENSITIVE CONTENT HIDDEN] immediately took the liberty to create some overviews to show me what Productive is capable of which helped me out a lot.

Cons

In all honesty I didn't miss a feature. The team is constantly updating Productive as it is and if you have useful feedback they'll implement this within a few months. It's perfect.

OF
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Oscar F.

Education Management, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Productive Review

Reviewed 3 years ago

It is a cool tool and I see a lot of value. I would recommend looking at your competitors and find a way to make it more user friendly from the start. I would recommend having a "how to" section for first time users to learn more about the software.

Pros

I thought this software offers more useful features than its competitors. The price is great. I like that you can assign team members and clients to tasks.

Cons

I thought the software was difficult to understand, so did my team. As the admin, I wish I got more of an overview of everyone in each project. I felt like I had to search a lot to find the information I wanted.

CJ
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Claudiu J.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great project management tool for us

Reviewed 4 years ago
Pros

For us it is one of the best options out there. And I recommend it especially if you want to better understand, analyse and forecast the profitability per resources, services offered, projects and tasks. In terms of task management it works smooth and easy, like any other premium task manager. The big differentiation comes in terms of budget tracking, expenses and resources overview. In the past 1.5 years since we use Productive.io it helped us to see some trends in terms of services that are profitable and see which clients / projects are not profitable. This way we managed to improve the overall performance of our business.

Cons

- The onboarding / initial setup can take a bit. Nothing too bad, but you might need a couple of days to get used with the UX.

JG
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Jonathan G.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Productive Is Awesome

Reviewed 4 years ago
Pros

I've been in the advertising marketing business on the operations side for over 25 years. I've seen and used lots of Project/Financial/Resource Management software in my day, and this is by far the best one I've used. It It was easy to set up, user friendly and has great, actionable data.

Cons

The only con is the way hours are entered into the Resource Scheduling area. Its requires manual calculations that are a bit laborious.

MJ
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Megan J.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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LOVE. Being able to go from a desktop app to a mobile app with ease is great

Reviewed 6 years ago

My team's workflow has improved tremendously. The software makes communication and workflows easy by keeping everything organized. I love being able to communicate with clients through Productive as well.

Pros

My favorite thing about Productive is being able to organize and personalize my own dashboard layout. I am someone who works better when I can make task lists and productive allows me to make private lists for myself to use throughout the day.

Cons

I wish this software would allow subtasks under the original task -- sometimes a task isn't complete unless multiple subtasks are completed first. This would allow our workflow to move more smoothly.

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Robin v.

11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Innovative all-in-one solution for agencies in the creative industry

Reviewed 6 years ago
Pros

- All-in-one solution - The help/support of the team - Reporting options and financial insights - The clear flow from sales pipeline to project

Cons

- Invoicing/quotation features limited - Dashboard view is not visual/customizable enough - Project management features are limited - Roles and user rights are not customizable enough - The Desktop App is more 'buggy' then the browser version - Integration with local finance software (Yuki)

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Verified reviewer

Design,

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great customer service team, gabrijeila was amazing

Reviewed 6 years ago
Pros

easy to pick up and onboard team members, we switched from another program and uploading tasks was a breeze

Cons

inability to easily delete tasks. this process can be convoluted and annoying at time. Dont understand why things can only be archived

Vendor response

Hi there, Thanks for the honest review. It could be our fault for not informing you properly, but you can delete tasks as well from now on!

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Luka P.

Design,

Used daily for 6-12 months

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Great software that has everything I need to run a profitable business.

Reviewed 6 years ago
Pros

Productive is great because I have an overview of every segment of my company in one place. From sales, scheduling projects, communication management, employee management all the way to the reporting. We were paying multiple software apps, which was not only expensive but also confusing and time wasting. With Productive costs were cut down significantly. The support team is very responsive, always available and fast in helping us solve our issues.

Cons

It takes some time for setting up the organization and getting everybody on board, but with Productive help center and their support team that was done in a jiffy. The software is a bit robust due to its wide pallet of functionalities, so it has a bit steep learning curve.

JG
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Jane G.

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Nice interface and easy to use, lots of features

Reviewed 6 years ago
Pros

The interface is exactly what I need, easy to use and find what I'm looking for. Also allows the team to communicate with the client and get feedback. You can assign tasks, view the calendar, upload files, and I like that you can reply via email and that there's Time Tracking included. Also like that there's a free 30 day trial that doesn't require you to add your credit card. One thing that really stands out from the rest is the Sales section, you can see where you've submitted Proposals (including estimate amount) and see them 'In Negotiation' so you can keep track of projects that aren't even started yet - and then convert them to Projects.

Cons

The fact that they charge per user is not all that great because the amount of users changes all the time, depending on the project, so there's no way to plan your monthly budget (if you're a small company that matters).

Bv
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Boris v.

Government Relations, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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All-in-one agency management software

Reviewed 6 years ago

Productive.io offers us a framework to run our business in and all the tools to manage it.

Pros

Integrated sales, project management, time tracking, team scheduling and invoicing software. Most of the tools you need to manage an agency in one. If you want to run your agency the Productive.io way, this tool will integrate your whole business.

Cons

The tool does everything. Which means that you'll be best of running your business and using the tool exactly as the developers intended, which takes some getting used to. For a tool that is meant to do everything it doesn't really cater to the power-user a lot, there are few keyboard shortcuts and you'll be clicking a log. The tool can be buggy and slow at times. And there is no off-line support. Using Productive.io will create a HUGE single point of failure for your company.

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Jerko S.

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must-have business tool for a software development agency.

Reviewed 6 years ago

Financial insight, time tracking, invoicing etc.

Pros

I love the time tracking, budgeting, reporting, invoicing features. From a managers standpoint, this software covers all our business needs. The reporting system gives us an in-depth review in terms of cost/ revenue structure, profitability, time spent, project success, employee utilization etc. The data really helps us make better business decisions.

Cons

Our developers struggle using the task management feature, and we're currently developing a new framework that can easily be used in Productive.

VG
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Velimir G.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great tool that gets the work done, while being easy to use.

Reviewed 6 years ago

Better insight in our business.

Pros

UX details that make everyday tasks like logging time simpler. And, over time, getting more and more simple, taking fewer and fewer clicks to perform the desired action.

Cons

It's "opinionated" in the sense of data/information architecture (clients/budgets/expenses/invoices/etc. - you have to follow the logic of the application).

IP
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Ida P.

Accounting,

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent all-in-one tool for productive running of the company. From sales to invoices, with all of

Reviewed 7 years ago

productivity

Pros

I've implemented Productive as a project management tool into my company ENTG 3 years ago. We are providing numerous digital services to our clients and big chunk of that is also production. When I tried it it was still in the early phases but basics as task and time management and contacts were covered. Since then, Productive had upgraded by listening to it's users like us into a tool that you can use for running a whole organization. We have our sales pipeline, our project management and profitability reports, scheduling from recently and even invoices creation through 1 click. Would really warmly recommend it to everyone that don't feel like bothering and paying to 5 different systems in order to get the same results that Productive can make in just one.

Cons

Mobile app is still not performing in the optimium experience like the web app, but it's still very usable and improving daily.