Projector PSA Reviews

It has a big improvement in ease of use over other Professional Service software and services we had previously used. We use the software globally and have gained great acceptance from the professional staff cross-culture in different regions. It's easy to understand and has plenty of aids to speed up time and expense entry. The SaaS based service has been very reliable over the years we have been...

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We haven't had many requests for new functions. I would like to see some improvement to credit card transaction input. However, their import function from a credit card transaction file works well and has helped a number of people. A mobile app might be nice but isn't critical given the ability to do offline input.

Projector PSA provides a straightforward approach to Resource Planning and Time Entry, making implementation a breeze and enabling you to reach your full potential quickly. Projector's use of Excel Pivot Tables and easy-to-configure Report Writer also enabled us to train Project Managers and Department Heads to be self-proficient quickly. Through the use of Projector PSA, we have been able to "move the needle" in our professional services firm. Projector PSA has been with us all the way. They have a vested interest in our success and are always open to our input.

Projector has a no-frills interface that can easily be underestimated by end users. Further use of a graphical user interface would help to get users interested more quickly.

* It covers project management, resource scheduling and project accounting modules. * The system can manage a fixed bid as well as time and material projects * Covers expense management module. * You can manage project billing and revenue recognition separately

* lacks a fully capable web platform. all advanced capabilities available only in thin client today.

My expierence with Bill Robinson, our implementation consultant, was nothing short of exemplary. Bill and everyone else from the Projector team took the time to understand our business model and shape the solution to fit our needs. I was particularly impressed by the way Projector was able to accomodate hourly billing engagements and complex integration projects with billing and revenue recognition milestones. The reporting engine is easy to use and great for executive level and mid-level management reporting.

The implementation required a great deal of manual data entry for historical data, customer information, and project data. This is time consuming and takes away from time that could be spent on implementation strategy and planning.

* Intuitive User Friendly Interface * Product evolution driven by very smart professional service best practices * Robust reporting * Setup and Implementation very manageable

* Excellent as an adjunct system but no integrated general ledger package - (although there is import /Export functionality with some GL packages

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It has an intuitive GUI, especially for those without a heavy-duty project management background.

The last time I used this product, there was not a very good mobile interface, but that may have changed since.

Nothing that it can't do, very powerful. A pretty standard layout so users can use it fairly easily and managers can get out all the data they could possibly want.

Have used this from two separate companies and so can see the out-of-the-box details. It is pretty ugly and while it is usable, it's not user friendly, and with multiple expenses can be tricky to navigate.

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Very comprehensive set of capabilities, carefully thought-through in design and implementation. Workflow using Projector is much smoother and more efficient than other PS automation tools I've used previously. Reporting mechanisms are very flexible. Customer support is always quick, friendly and to the point. Completely reliable over the six-plus years we've been using it.

Management application requires MS Windows.

Ease of use and tightly integrated feature set

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Good project management easy input from Employee Portal Lots of options for reporting and invoicing great customer support

Wish i could customize reports more time cost not pushed over to financial system as expenses are

Easy installation, easy maintenance, easy to understand(mostly), comprehensive feature set

Management app can be a little overwhelming for new users.