Ruddr Pricing, Features, Reviews & Alternatives

Ruddr

The Modern Professional Services Platform

4.88/5 (16 reviews)

Ruddr overview

What is Ruddr?

Ruddr is the modern professional services platform for small-to-midsize teams (5-500 users). Ruddr is the product of choice for customers ranging from marketing agencies to management consultancies to software development shops. Ruddr captures key operational data related to clients, projects, budgets, tasks, time, expenses, and invoices. Reports and KPIs provide insight into metrics such as revenue, services margin, realization rate, utilization rate, and more.

Ruddr enables organizations to record internal and client time and expenses, configure approvals and send automated reminders to team members about missing time. Businesses can create customizable invoices for customers and easily send those via email.

Ruddr facilitates integration with popular products such as QuickBooks Online and Slack.
www.ruddr.io

Pricing

Starting from
$5/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

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Ruddr screenshot: The Personal Dashboard helps team members keep track of their time and utilization.Ruddr 101 WebinarRuddr screenshot: The Project Dashboard shows all of the key operational metrics related to the project.Ruddr screenshot: Run utilization reports across the team or for specific members.Ruddr screenshot: Enter time effortlessly using either a week view or day view.Ruddr screenshot: Send high-quality professional invoices to clients.

Ruddr user reviews

Excellent
14

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.4
  4.6
  4.8
TL S.

Best PSA software

Used daily for 6-12 months
Reviewed 2021-03-04
Review Source: Capterra

Ruddr has saved me hours each week on generating invoices. I can also see where all my time is being spent, and the intuitive charts/graphs are extremely helpful in managing my project workload. The design is top notch and everything “just works” — the adoption as the primary tool for managing projects was seamless. Game changer from my old system of Excel files.

Pros
The UX and QuickBooks integration were a game changer for my small business, everything is intuitive and just works

Cons
Ruddr appears to be a rapidly growing platform, from their support emails they are continually adding more features but there are a few specific enhancements I’ve requested that are in the dev pipeline

Response from Ruddr


Thanks for this review TL! We are adding features on a weekly basis. Customers like you are helping shape the product with their feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mike W.

Awesome UX and Slack Integration

Used daily for less than 6 months
Reviewed 2020-12-02
Review Source: Capterra

For my team, Ruddr was a big step up from the simple time trackers we have tried in the past. It is more of a professional services automation platform but it doesn't have the big price tag. I love that we only have to pay for our billable personnel. This allows our administrative folks to access the platform and all the data but they just can't record billable time to client projects.

Pros
Our agency has tried several different time/expense trackers over the years. Most had a clumsy user experience. Also, the basic time trackers don't provide all of the information I need to run the business. What I like about Ruddr is 1) the user experience is super clean and simple; 2) the Slack integration is better than any other PSA product I tested; 3) I don't have to pay for non-billable users; and 4) the reports and metrics are much better than what I was getting with basic time/expense trackers.

Cons
It could use some more integrations with modern SaaS products. I currently use the Slack and QuickBooks integrations and those work great. But, I'd like to integrate with a few more products that my team uses every day.

Response from Ruddr


Thanks so much for this feedback. We have a list of integrations that we will be building out over the next several months. We appreciate your business!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lydia M.

Good experience, wish more people could approve hours

Used daily for less than 6 months
Reviewed 2021-04-22
Review Source: Capterra

Pros
Easy to use, functions quite well. Easy to track hours

Cons
More people should be able to approve hours

Response from Ruddr


Thanks for your review and feedback Lydia. We have additional time/expense approvers and approval workflow on our roadmap. We will get those built into Ruddr just as soon as we can!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Daniel P.

Great product and service

Used daily for less than 6 months
Reviewed 2021-04-22
Review Source: Capterra

It's been great. It's an easy tool with NO workarounds that we needed to utilize. With functionality that we needed that was not present in the base application, [SENSITIVE CONTENT HIDDEN] was great in understanding our need and getting what we needed.

Pros
It had over 95% of the functionality we were looking for without having to customize or use workarounds for employee time entry and for invoicing

Cons
There were a few items around the timesheet and invoicing functions that were critical to us. They were not there, but Ruddr has been very responsive to our needs

Response from Ruddr


Thanks Dan, we appreciate your business and these comments. We will continue to be responsive to your team's needs as we rapidly evolve the product over the months and years ahead.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ryan G.

Great reporting, time tracking can be easier

Used daily for less than 6 months
Reviewed 2021-04-22
Review Source: Capterra

Pros
Our account team needed better reporting on usage and efficiency of our creative teams, and Ruddr seems to tackle reporting and dashboards with more effectiveness than the competitors that we considered.

Cons
It really needs to be easier for our employees to track their time. After using Harvest for years, our team misses the toolbar feature they have for quick time tracking. We are waiting with baited breath for something similar from Ruddr.

Response from Ruddr


Thanks for this feedback Ryan! We have the MacOS native app on our road map and we'll also be developing iOS and Android apps as well. We will get these important features built just as soon as possible!

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Ruddr pricing

Starting from
$5/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Ruddr offers a 30-day free trial. For teams of three or fewer members, the product is free on an ongoing basis. For paid accounts, pricing is below:

Annual: $4 per user per month
Monthly: $5 per user per month

Non-billable workspace members are free.

Ruddr features

Alerts/Notifications
Project Management
Reporting/Analytics
Resource Management
Task Management
Task Scheduling
Third Party Integrations
Time & Expense Tracking

API (248 other apps)
Collaboration Tools (358 other apps)
Gantt/Timeline View (242 other apps)
Milestone Tracking (270 other apps)
Percent-Complete Tracking (234 other apps)
Prioritization (279 other apps)
Project Planning (219 other apps)
Project Planning/Scheduling (238 other apps)
Projections (362 other apps)
Reporting/Project Tracking (236 other apps)
Status Tracking (221 other apps)
Task Progress Tracking (254 other apps)

Videos and tutorials

Additional information for Ruddr

Key features of Ruddr

  • A running list of action items and their respective status
  • A set of indicators that tracks how well an organization, a division, or a particular project are performing
  • Alerts/notifications within the system
  • Alter the layout and content of reports
  • Assign available resources (human and/or non-human) to various projects and tasks
  • Assign working shifts to employees
  • Create and manage monetary interactions between parties (i.e. bills and invoices)
  • Create tasks and assign completion dates and/or times
  • Dashboard to view activity
  • Detailed log and record of costs
  • Different tiers of pricing and billing for different employees and situations
  • Efficient and effective use of an organization's human capital
  • Electronic storage of staff contact information and job status
  • Improve business process by accessing more features and applications by combining third party integrations
  • Integrate with a third party accounting system
  • Log and record hours worked and costs spent to assist in billing and invoicing
  • Measure time to completion or hours worked
  • Monitor and track project related activities based on various metrics
  • Monitor the position or progress of tasks or projects from start to finish
  • Notices sent to individuals when a task, deadline, appointment, or activity is approaching
  • Plan and coordinate all the resources, costs and time needed to execute assignments
  • Reporting on how each task or process has advanced since its initiation
  • Request, track, and manage time off requests and vacation time
  • Route documents and other data through one or more stakeholders for review and approval
  • Streamline and manage the process of granting permission to the correct parties throughout task progression
  • Track billable hours and/or non billable expenses related to work performed
  • Track employee and task times using internet connection
  • Track the amount of time spent on a job or task
  • Track time worked per client
  • Track time worked per project
  • View and track pertinent metrics
View All Features

Benefits

Track time and expenses with ease.
Analyze project metrics including realization rate, effective bill rate, and services margin.
Monitor billable utilization across the team.
Send automated reminders via email or Slack to ensure that time is entered each week.
Generate high-quality invoices and send directly to clients via email.