Scoro Reviews

Ease of use Perfect interface and document relations in the sale chain Adaptable Configurable Feature requests are implemented in a reasonable terms

The biggest problem currently - there is no line numbers at the proposal, and as far as I was informed - no quick solution for this Price (especially for bigger enterprises) - as heard from potential customers....

Scoro is easy to setup and managing users is fairly easy to do but it would require someone knowing what they do. Their Gantt Chart feature is great and allows a quick overview of a project progress. Creating multiple tasks and assigning those to different users/managers is also super easy. When setting up Scoro from square-one, I would highly recommend that the team and company creates the setup completely and wouldn't allow individual team members to tinker with customizations.

Scoro has limited integrations with other solutions. Although APIs are available, APIs won't work for everything. Scoro's fields for postal codes and countries and mailing addresses are set to use UK-based and Europen based format, it makes it a little confusing when entering contact details.

Nothing. Scoro makes working very confusing and unintuitive.

Everything. Scoro is by far the worst application I have used in twenty years of management experience. Scoro is uncredibly antiintuitive a extremely confusing for most of the team members. Even you extensively study this programm for several months, it still has a lot of hidden weird problems. The user interface is really bad and not understandable. The whole app design is complete crap.

Hi Nick, Thank you for taking the time to share your feedback. We are very sorry to hear that you have not been having a good experience with Scoro but appreciate you sharing your insight with us. We are always happy to hear the ways in which we can improve at Scoro. As such, we hope you'd be open to a call at your convenience to walk through the specifics of the challenges you are facing & hear your ideas on what would make Scoro a more valuable & user friendly system. We would happily review your current workflows and configurations to identify any areas for potential optimization too and we may even be able to solve some of the problems you have been experiencing. Thanks Team Scoro

Scoro is really useful for managing multiple projects and multiple teams; it allows you to track your time (and your coworkers' time) easily and rapidly, and it helps you understand in a minute how much time you are spending on a project or on a task, on a daily or weekly basis.

It's not that easy learning to use it. In the first months, I made mistakes and had to rely on my coworkers, who had training with Scoro employees, to manage it well. The essential functions are accessible but if you want to learn to use it at its best you need some time and commitment.

Gives endless editable features that can tailor to your organisation when it comes to task and project management

A combined view of projects and planner would be useful to visualise both at the same time

Scoro was easy to customize and tailor to our company's business processes. The user interface is quick and responsive, meaning I'm never waiting for my information to load. The ability to collaborate with my teammates on projects and tasks is a critical feature that Scoro does so well!

The filtering and bookmarking of views is really a great feature. I would like to be able to filter and sort tasks based on parameters of the project, which is something I don't believe Scoro does at the moment.

Scoro allows me to allocate non-billable and billable work and manage tasks and meetings. Time can be tracked in real time and everything could be planned and scheduled. The Detail Reporting gives me an overview of individual workloads and the Planner could show potential overbookings.

Integration w/ Google Calendar. Sometimes it's not easy to manage all my events from both calendars.

The most impactful feature is the task management, with the possibility to easily organize your planner with time entries

I miss the presence of a checklist in tasksAlso, I find the planner difficult to consult, but I solved this issue by using this chrome extensions [sensitive content hidden]

It's easy and fast to use for me and my team

When I duplicate a task the description will not be duplicated.

Scoro is great project management software which provides a complex set of features. I appreciate that you can really manage all the aspects of your business in Scoro and you don't need any other platforms. It saves so much time (and money as well)!

Due to its complexity it is challenging to learn how to use all the features. Also, It's a shame that the mobile app is quite limited.

Its fantastic. When you use this platform, you will understand. We use to manage our daily work. We plan our calendar, task, contact, invoicec. Especially planing our agenda; in form of events is best value for us.

Mobile app its not so great. Need improvement.

Scoro Review. As one of the most disorganised people around I have found Scoro very useful. Although I don’t have a big team to run I find the connectivity of Scoro helps me in the day to day running of my business. The Dashboard gives me a quick overview of what is happening and what I need to do that day. I find especially useful the quotes and invoicing. I was notoriously bad at keeping track...

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Contacts can be hard to find. I find on a few of my contacts they seem to disappear. I am not sure why.

The most important features for our use has been the ability to have quotations and projects built in one central location under a common template. This gives consistency and easy access for all staff without having to know where items are stored on a central server. Ability to create products and servers which leads to consistency in the text provided in quotations. Have replaced estimated income documents with Scoro's Pipeline function.

Inability to separate out lines of a quote so that income from a certain line can be in our pipeline on one month and another in the next. We have a lot of clients who we quote one single quote but the lines of the quote are completed over a period. For invoicing this is not an issue but for estimating income only the total appears in the close by date month.

The best thing about Scoro is the detailness. Sometimes, administrative time spent in Scoro will take a lot of time, but on the other hand, it will gather together all the necessary elements of the project that are needed to evaluate the process. It is a great tool for managing the team by giving tasks. Very cool feature is the smart e-mail that will keep the important information outsourced from the company mailbox - also, You can simply connect the e-mails to certain projects so You will have all essential parts of the project in one bucket.

It is a bit tricky to learn the software quickly. Also, there are some obstructive steps e.g. automation of filling the form blanks takes a lot of time.

We have a lot of repeatable processes for creating quotes and tasks, Scoro deals with this really well. Their development team are responsive and the reporting is simple to use and really flexible. The recent introduction of the Gannt chart is fantastic.

The CRM side is a bit lacking and but we knew that when we signed up to Scoro. We push the boundaries of using the Google Calendar integration so we have to backtrack sometimes,

Scoro collects all info together and makes easy to create reports and get overview. For special needs it is easy to customize and export data for eternal analysis or viewing (pdf , xls etc)

The UI of Scoro could also be customizable (like colors, font sizes etc). The sync with other calendars is complicated. In some stages the filling with information is too time consuming and complicated

+ easy to use + really good overview about companies, offers, contacts etc + possible to add bookmarks (making the program quick and comfortable to use) + possible to personalize program (front page view, client list view etc)

- too many updates!!! sometimes I think there's a guy working in Scoro who has to make up an update no matter what. find him something else to do :)

We evaluated two CRM applications that could meet our company's requirements. One of the raisons we selected Scoro was that it was easy to manage several pricelists in different currencies. We are sending our invoices with Scoro and this process is easy to manage. The User Interface is uncluttered and all users can organize their own dashboard according to their specific needs.

Company users that were de-activated by the administrator still show up in the list of users. It's a minor thing but could lead to some confusion.

Everything is understandable and so it is very easy to learn how to use.

I don´t have anything that i don´t like about this software.

Our company like most that we can plan jobs by day, we see what jobs is overdued, what is lost, what we should do today and plan work for designer and programmer by job planner. It easy to use invoices, offer and proformas with tasks, and we never loose this information.

Best thing is invoicing and proforming system what we can easy to generate, send reminders, place task to collegues from email to scoro.

In one service I can have sales pipeline, invoices and dashboards. It is single solution that I need for my small company. It is web based, so I and my teams can access it from everywhere.

There is no offline mode. It is suitable for one of group companies (equipment rental) so all group companies except one is using Scoro.

KPI dashboard is in real-time shared team calendar and scheduling of meetings. There's detailed information on the status and financing of the project.

It takes time to adjust with Scoro most especially to someone newbie like me.

The overseeing of projects and contacts is the best part of Scoro. And offcourse tracking contacts and the amount work that has but in , in different time frames.

The offer segment is a bit confusing where you have to choose the time period or week - often we dont have a time period for that offer.

The possibility to link all sort of activities, contacts, projects, quotes, invoices between them in order to always have a clear view of dependecies. It is also very customizable and flexible.

Very few things. One example is that we would like to easily see remaining amounts to be invoiced in a quote when we need to issue partial invoices. This would be particularly useful when making sales reports.

Scoro can adapt to just about any workflow. I really appreciate how the platform was developed by listening to user's needs, which results in a very flexible (albeit complex) platform.

The UI requires you to be a seasoned PM software expert and has a steep learning curve. But once you set it all up, it's more or less smooth sailing from then on. Also, the onboarding team was very helpful in assisting us set up the platform.