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Utility Management Systems Software with Configurable Workflow (2026)

Last updated: March 2026

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19 software options

TrueContext logo

The field service workflow platform for the connected worker

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TrueContext is the field service workflow platform for today’s connected worker. It enables frontliners with smart, context-aware forms and AI-augmented mobile workflows, unlocking technician mastery and productivity at scale.

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PerformYard logo

Cloud-based employee performance management software

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PerformYard is an AI-powered employee performance management solution that streamlines employee reviews, goals, feedback, 1:1 meetings, and employee engagement.

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BOSS811 logo

BOSS811 - A Cloud based One Call Ticket Management Solution

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BOSS811 is Cloud based One Call Ticket Management Solution for the Damage Prevention Industry. BOSS811 increases efficiency, reduces cost, is easy to use, and enables Utilities manage excavation requests. BOSS Solutions also provides an award winning Help Desk Software solution.

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CivicPlus SeeClickFix 311 CRM logo

311 request and work management application

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SeeClickFix 311 CRM enables efficient resident-government communication, streamlining request management and enhancing engagement with reporting tools.

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Tridens Monetization logo

The innovative cloud billing and invoice management software

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We help electric, gas, water, waste, heating, and services utilities adapt to continued industry transformation with flexible, modular solutions that support every aspect of the customer lifecycle.

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OpenGov Enterprise Asset Management logo

Manage every asset: indoors, outdoors, above and below.

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Proactively manage your assets, simplify work orders, plan capital improvement projects, and make the most of your resources with OpenGov’s Enterprise Asset Management software, ensuring your city, state agency, or special district is prepared for the future.

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Flowfinity logo

Create, automate and integrate custom business process apps.

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No-code application configuration toolset that empowers business analysts to deliver solutions in rapid dev cycles. Our intuitive platform combines a web-based app editor, SQL database, interactive dashboards, advanced mobile data collection, process automations and simple, reliable integrations.

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Work&Track Mobile logo

Field Service Management Software

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Work&Track Mobile is designed for all companies with employees or subcontracted collaborators that perform an important part of their work out of the company's headquarters: service companies, logistics, energy & utilities, infrastructures, and facilities.

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AMCS Field Services logo

Operations management software for utility associations

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AMCS Field Services (formerly Utility Cloud) is an operations management software designed to help organizations handling utilities, such as industrial wastewater, sewers, or natural gas, control distributed field assets and schedule inspections and maintenance activities.

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Elements XS logo

GIS-Centric Asset and Work Management Software

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GIS-Centric Asset and Work Management software for local government and utilities. From Service Orders to Permitting, from Preventive Maintenance to Citizen Engagement, Elements XS has your organization covered.

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MaxBill logo

Multi-Utility, Energy, High Tech, Telecom.

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MaxBill Utility Billing System facilitates service providers' business growth by giving the full control over the company's operations, allowing for easy introduction and control of new services, partner onboarding and customer experience management.

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Dynamics Billing logo

Recurring usage based billing with situational pricing.

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Advanced usage billing and situational pricing software. Product / Service catalog optimized to reduce costs; Advanced invoicing; Collections; Connect to payment provider of choice; AR sub-ledger and integration to accounting software of choice; Built on Microsoft Dynamics.

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SMART360 logo

Water & Wastewater, Electric Cooperatives, Gas Software.

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SMART360 is an Al-enabled Smart Utility Platform designed to meet the needs of small and mid-sized utilities. It is a unified platform for managing customer experience, meter data management, work order management, billing and payments, and asset management.

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ITpipes logo

Actionable data for water infrastructure needs

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ITpipes is a cloud-based inspection software that streamlines CCTV pipe inspection management and provides actionable data.

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LiveEO logo
(0)

Satellite-based infrastructure monitoring.

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LiveEO's Vegetation Management solution allows you to monitor large-scale infrastructure and asset networks while also enabling easy planning and documentation.

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Methodia Utility & Telecom Suite logo
(0)

Utility Management Software

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Methodia's end-to-end utility management software covers the complete lifecycle in energy retail to help business customers achieve their goals. Utility & Telecom Suite optimises and automates business processes in the utility industry which lead to bigger profits and improved customer satisfaction.

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i3 Public Sector logo
(0)

Unified solution for government organizations

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i3 Public Sector is a cloud-based solution that helps various public organizations manage transportation, collections, utilities, court cases, and other operations. The application allows users to view and monitor their projects and track performance and tasks via a unified portal.

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Infizo Usage logo
(0)

Cloud-based utility tracking and management software

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Infizo Usage is a cloud-based software that helps businesses monitor utility usage, manage sustainability goals, and optimize maintenance management.

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Fluentgrid UHES logo
(0)

Data collection software

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Fluentgrid UHES is a meter data collection system designed to streamline the process of gathering data from electricity, water, and gas meters, as well as sensors and field devices. The platform enables managers to configure and collect large volumes of data from various types and makes of meters, sensors, and field devices.

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