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OneFitStop

The complete FitStack to power you fitness operations

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OneFitStop Pricing, Features, Reviews and Alternatives

OneFitStop product overview

Price starts from

$

185

/momonth
Flat Rate

What is OneFitStop?

Our fitness tracking solution caters to ALL fitness business types including: Pilates, Yoga, Barre, Functional Training, Gyms & Fitness Clubs, Indoor Cycling and Martial Arts. Our support team guarantees 24 hour / 7 day a week support to service our customers. Our platforms functionality will assist you and your team in cutting administration hours, boosting revenue and improving client engagement.

Key benefits of using OneFitStop

  • With OneFitStop, users can effectively manage their schedules, create and book events and classes, and add clients or groups to an event.

  • Users can communicate with clients via the built-in messaging system, and collect valuable customer feedback for improving services.

  • Hybrize and go online with our integrated content management suite for on-demand and livestream your classes to the world!

  • Automate payment collections with sophisticated reporting to keep track of your business growth.

  • Manage your prospects and leads with our complete marketing automation and CRM tools.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Live Online
    Videos
    Webinars
    Documentation
    In Person

    OneFitStop pricing information

    Value for money

    4.5

    /5

    17

    Price starts from

    $

    185

    /momonth
    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    OneFitStop features

    Functionality

    4.1

    /5

    17
    Total Features97 7 categories

    Most valued features by users

    Attendance Tracking
    Payment Processing
    Billing & Invoicing
    Event Management
    Reporting & Statistics
    Electronic Payments
    Membership Management
    Calendar Management

    Functionality contenders

    OneFitStop users reviews

    Overall rating

    4.2

    /5

    17

    Positive reviews

    88%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.46/10
    Rating distribution

    5

    4

    3

    2

    1

    10

    5

    0

    0

    2

    Pros
    The support is also outstanding, all local and and email/phone call away. One of the best business decisions we have made.

    AS

    Alan S.

    The feature I love the most is the Facebook schedule interface, because I can post my class and training offerings right on my FB Business Page. The software is user friendly and easy to navigate.

    TV

    Tiffany V.

    Useful and very effective for a small fitness company like me.

    ck

    christopher k.

    Cons
    Horrible also they trap you into their payment provider who rips you off and demands unrealistic payment if you try to leave.

    AA

    Amy A.

    There is a lot to say here as this was the worst 3 months I have had in the over 5 years I have been in business. The functionality of the software failed shortly after deciding to switch over.

    BR

    Blair R.

    To add on to this, the customer service, or lack of, made this problem even larger.

    BR

    Blair R.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    OneFitStop has allowed me to reduce my office time to train more clients

    Reviewed 4 years ago
    Pros

    OneFitStop was easy to learn and is wonderful to use! The software is very customizable and keeps me organized.

    Cons

    So far I've had great success with every feature and tool within the software and have no complaints thus far.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Really enjoying OneFitStop and our members love the App they developed for us!

    Reviewed a year ago

    Fantastic!! Really looking forward to a strong partnership in 2021!

    Pros

    The App they made for us is really easy for our clients and members to use - we now have no one behind on their payments and packs. It looks great and works really well too.

    Cons

    Integration was easy and very quick. The only things we are asking to be improved are; more automated featured woven in to the Membership Suspension system (but it works well right now) and two way text messages. Both of these items we have been able to discuss directly with the owners and managers of OneFitStop and they are developing solutions first thing in 2021. In fact, whenever we need any help or are looking adding/making changes to the existing system to make our jobs easier they always listen and come up with solutions ASAP. Great!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Don’t waste your time

    Reviewed a year ago

    Horrible also they trap you into their payment provider who rips you off and demands unrealistic payment if you try to leave.

    Pros

    It was reasonably easy to learn and cheaper than others

    Cons

    Poor response times, billing on system was always different to what customers are charged and you couldn’t explain it, unable to check people in for gym us only so we had to keep a paper book as well and hope that members were paid up, extremely slow, very poor service if you’re not a massive facility.

    Vendor response

    Thank you for the feedback. It is certainly disappointing to see that your facility did not value the 10+ hours we spent onsite plus hundreds of emails back and forth to support your operators. We hope to see you back in the future to take advantage of our full technology stack that hundreds of other gyms like yours have found incredibly valuable.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Review on OneFitStop

    Reviewed 10 months ago
    Pros

    - Personalised App - Engage Marketing system - The customer service!

    Cons

    - Changing a clients details can be tricky - our old software had tabs within the client where you could see all their details instead of having to go back to the dashboard to click into a different section (eg. Payments)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    One Fit Stop is an affordable software that fits my yoga studio perfectly.

    Reviewed 4 years ago

    I get bookings, I get to advertise with links, I get an easy to use app.

    Pros

    The best.... maybe even amazing feature, is the personalised app. It is so easy for my clients to use, but more importantly, they use it without me even knowing. They purchase classes, packs, workshops, all on their device and more importantly, all on their own - via the link I have supplied either on email, facebook or website. The desktop system is just as easy once they follow the link. I will also mention, that even if they are not a client - they too can create their own account, and start their memberships all from the comfort of, wherever they are. So all this in a nutshell, is members, clients, new clients can pay for services without me having to chase them.

    Cons

    Initially the customer support lacked, the support was awesome, but it was a matter of tracking down the support and waiting for it. They have since rectified this and have online real time support, which is heaven sent. Like any system it has it's glitches, but I actually think it's more me the user getting my head around the best way to set up memberships, workshops and classes. The biggest...

    OneFitStop FAQs and common questions

    OneFitStop has the following pricing plans:
    Starting from: $185.00/month
    Pricing model: Subscription


    OneFitStop has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    OneFitStop supports the following languages:
    English, Spanish


    OneFitStop supports the following devices:
    Android


    Yes, OneFitStop has an API available for use.


    OneFitStop integrates with the following applications:
    ActiveCampaign, Zapier, QuickBooks Online Advanced, GetResponse, Google Calendar, Mailchimp, Xero


    OneFitStop offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

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