Mangomint Reviews

I researched dozens of spa scheduling software products and found them all lacking in different ways. The level to which I have control over my system is amazing. Their system integrates with any tool I need to use in my business seamlessly. The reporting is unparalleled and gives me great insight into my business. I'm saving a ton in credit card processing fees through the mangomint pay integration...

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I honestly have zero complaints whatsoever.

Thank you Carly for such a great review. We will continue to make the product even better for you and please let us know if you need anything!

Easy for staff to learn and manage. Provides an excellent modern customer experience. Saves us time with auto appt notifications. Less no-shows with cc on file. Integrates with Shopify, which is a MUST for us. Customer service is top-notch. Integration with Waiverforever is sweet.

Product management needs more user friendly functionality when adding many products at once. I wish I could just upload my Shopify product export list and inventory list to add a long list of products without having to send it through customer support (although they do a great job and are efficient). I also wish I could categorize product categories into departments. Also, we still need a sliding scale for product commission rates and Quickbook integration. Mangomint isn't really set up for tanning salons, as we had to create work-arounds that come standard with tanning salon software.

I like all the features the software has to offer, from scheduling to product inventory. Notifying clients is so much easier with the notification features. I can't wait to explore the membership and packages features with our business.

The only thing I don't like is an extra cost for integrated forms.

Easy to use , mobile app makes life easier to work from anywhere.

Freezes, scanning problems, checking out clients takes longer than expected.

We really appreciate this review! We'd love to discuss more about what you've been experiencing. We'll be in touch!

Love how easy Mangomint is to use. We had another booking system, Milano, that just made every step twice as hard as it needed to be but this system has made our lives incredibly easier.. The online booking system is flawless and the on-boarding/integration to Mangomint was simple.

The only con was that you didn't have couples massage booking available but we were able to do a work around on that and Mangomint is in the works of solving this for the software as we speak along with numerous new features that we are excited about.

I love how easy it is for the clients to book. The booking page is clear and super easy to understand. Clients can pay deposits and clearly see the cancellation policy. I love the "wait in car" feature as I am located inside a salon studio set up that does not have a waiting area. I also love the customizable texts.

I really wish two-way texting was an option. I also would like the invoice (pay via phone) option to last longer than 15 minutes. I would like an email invoice option. And an online store connected to the inventory system would be fantastic!!! We have a lot of clients that have to text us to order products to pick up.

I love the ease of use from the client end and the intuitive interface from our side.

I am eager for resources to be manageable, so that we can see, book, and block treatment rooms by daily schedule. I would also love a waitlist feature.

I love how they constantly remind clients of appointments. How they send out the cancellation policy to the clients after booking. I love that we can store everything about our clients on this app from what they have bought to formulas etc. I love how when a client gets inside it sends me a text letting me know that they are here for their appointment!

Sometimes the notifications can be delayed.

Everything about the system is great! Customer service help is fast when asked a question to use Mangomint!

Not really the system works well! Never had any issues with the system !

Ease of use. Straightfoward and clear instructions.

I can't think of anything bad about this software!

Mangomint is so intuitive, we barely had to train any of our therapists! They just flawlessly figured out how to use it right away. The user-interface is great, simple, and easy to use. It solved the scheduling and billing/invoicing problem that we had. We needed an easy-to-use solution that included scheduling and billing and Mangomint delivered!

I understand having to balance ease-of-use with flexibility. Most products I evaluated had a lot of "bloat"... too many features that I'd never use, and that just turned me off. Mangomint hits all the important functions and keeps it simple to use. The only thing I'd desire in Mangomint is more flexibility in the reporting module, maybe with some custom reporting generation. It's by no means a deal breaker though. I can get everything I need.

Online booking and client interaction is top notch.

Memberships have had some features added, we’d love to see some really easy to use membership controls. I’m sure it’s on the roadmap.

The interface is clean and beautiful which oddly doesn't exist in any other salon software. We chose Mangomint initially for it's ability to handle payments for our hair salon that has both booth renters and commission stylists in which Mangomint allows all our stylists to use the same payment processor and routes payments to booth renters' individual bank accounts without ever hitting ours. They continue to impress us with features that make our life and the client's experience so simple and easy.

Initially I was concerned about the third party payment processor, but back in February of 2021 they upgraded this entirely to Mangomint Pay and it has been a game changer. No more concerns, we couldn't be happier with this update.

Setup was easy and ongoing updates are easy to implement. It is simple and uncomplicated but still offers what I need to run my business efficiently.

Some features were not available when I first signed up but Mangomint has been open to requests and has implemented some of my top features along the way.

We love the check in features for our guests, especially in the time of Covid when you can’t allow too many people waiting inside a salon or spa. You know exactly when your guest has arrived and you can greet them when you’re ready.

Wish it showed pricing of services in appointment booking notifications. Also Back Bar products should be disabled so they don’t show up in the checkout when searching for products at time of sale.

Thank you so much for your review! We love the feedback, we will keep working on making Mangomint the best salon and spa software you've ever used!

Mangomint has been a seamless front and back end experience for our team and clients. It has been essential to not only navigating through opening during covid but grow our business as well. Our clients love the online booking, self check-in and checkout, and text reminders. It’s simple and clean to use and look at. Their customer service team is SO responsive, friendly, and helpful. They also save me a ton of time and headache with Shopify inventory integration.

My only complaint is a missing group booking option. The MangoMint team is always updating, improving, and adding features. I’m confident they’ll add group booking (hopefully soon!). A cancellation list feature would also help but I think that’s in the near future too!

Mangomint has an extremely easy interface for the number of features provided. Customer support is phenomenal - always kind, knowledgeable, and dedicated. They are extremely innovative in their approach. I have often found if I ever have a suggestion it is usually already in development and when released is better than I could have imagined it. Both my team and our clients love this system.

I have yet to find a con beyond small things that were often already being addressed.

Very easy. User friendly. Clients love it. Doesn’t crash. Team is responsive.

Inability to text clients from software.

We moved from another large booking platform and researched many different products before taking the leap. We loved the modern product and team, flexibility, as well as the personal customer service. Especially moving from such a large platform that had little to no personalization, MangoMint fit well with or spa's team and we look forward to expanding locations with them as our trusted booking software.

The company is growing so there are sometimes new features or tiers we were not aware of. For example, we just bumped up a tier because we wanted some extra integrations we didn't know existed. But this isn't really a con because they are not a pushy sales team and are focused on customer service and their product instead, which isn't a problem. Also we were closed for 12 months due to COVID-19 so we would not have been able to jump up until now anyways.

We love how modern and clean the software is. Easy to use and the chat support feature is amazing where I can live chat with support anytime I need it. We also love the covid features the software has for guest arrival and check in options.. also a self check out option so they can pay on their phones completely contact free!!

There are a couple features that I wish it had and I've expressed it to them and they seem very open to exploring the ideas.. which is great to be heard

Love this software, I always compare it as going from an old android to a brand new Iphone. Its so simple and easy to use and it looks beautiful!

There have been a few things missing that i feel could use improvement, such as a waitlist for clients and individualized taxes for Canada. I wish they had Canadian pricing and I do find it very expensive.

The product is easy to use and functions well. The learning curve is quick and it is intuitive in its design. It has more features than we currently utilize but I will be exploring the other features and implementing them soon

I don’t like how the system update in real-time when you made administrative level changes and doesn’t ask you to conform the change. It’s too sleazy to make a mistake like that. I also don’t like that the program can’t set different commission rates on different products. I would prefer to be able to have the commission rate be adjustable from 0-100% or even just have a set dollar amount.

I really appreciated the ease of use where customer scheduling (In-house AND consumer) and Ultrasound Tech Schedules interplay seemlessly. The accounting for payment to contractors and payment tracking for reciepts is so accurate. The reporting is excellent.

I am a detail NUT. I always like more details. The great this about their service is that management welcomes input about how to better serve the end user.

Thank you so much for this kind review! We are so happy you are happy.

Mangomint is the best salon software on the market with best Payment system already incorporated in software we using Mangomint over two years with no issues. Highly recommended!!

Honestly I don’t have nothing then I don’t like on Mangomint software. Very happy customer

User friendly for clients, reminders and text work well and decrease no shows.

Does not keep accounting for gift certificate. Doesn’t show snap shot of all money gross from Service, tips, retail, retention, retail to service % all in one view like Clientrack. Need wait list for Clients to add themselves to.