StoreRocket Pricing, Features, Reviews & Comparison of Alternatives

StoreRocket

Store locator widget & software for websites

4.95/5 (22 reviews)

StoreRocket overview

What is StoreRocket?

StoreRocket is a customizable store locator tool that can be embedded into business websites, including those built on platforms such as WordPress, Shopify, Weebly, Wix, Joomla, and more. Designed to help customers find store locations near them, StoreRocket provides intelligent search and geolocation functionalities, and provides a full overview of all nearby stores in relation to the customer's location.

Designed to help businesses aid their customers in finding their stores, as well as gather information on location popularity across multiple locations, StoreRocket provides the tools for creating a customized store locator and stores search data. Businesses are able to import a list of their store locations by uploading an Excel or CSV file, and each location is displayed on the store locator map. Changes can be made to the location list at any time, in the event of a new store opening or a location closure, and the changes are reflected in the map in real time. Customers can search for the locations nearest to them by inputting keywords or an address, and filters are available to narrow down the search.

StoreRocket facilitates the customization of the store locator widget with tools for editing the design, colors, layout, themes, text, and more, and users have the option of various map styles. The StoreRocket store locator tool is optimized for any device, including desktop and mobile devices, meaning customers can search for locations while on the go.

Visual analytics are provided within the StoreRocket backend in order to aid businesses in understanding how their customers interact with the store locator tool, and reports are provided on the most popular branches, number of searches, and the distances between locations and customers.
storerocket.io

Pricing

Starting from
$25/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
StoreRocket screenshot: The store locator tool provides customers with a geographic map to highlight locationsStoreRocket screenshot: StoreRocket is optimized for mobile devices, meaning customers can find stores when on-the-goStoreRocket screenshot: Customers can search for locations and view details on each oneStoreRocket screenshot: Users are able to filter their search results to find stores with specific featuresStoreRocket screenshot: Businesses can upload and manage their locations from one placeStoreRocket screenshot: Location data can be uploaded in bulk via an excel or CSV file

StoreRocket user reviews

Excellent
21

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.9
  5.0
  5.0
Stephen Ornelas

[SENSITIVE CONTENT HIDDEN], I Owe You A Beer ... Or Three > Seriously Store Rocket ... this Guy Needs Some Kudos

Used daily for less than 6 months
Reviewed 2020-10-30
Review Source: Capterra

All things considered, we purchased the Business plan. It's just that sweet. I mean it does a lot of things for you that you no longer have to think about. The way that they Sync with Google Sheets is just LEGIT AWESOME. You have no idea how helpful this is. I can just share the sheet with my staff, make sure that they know whatever they change changes globally, and tell them that when they add a new Dealer, to fill out the row to the best of their knowledge, and add everything they possibly can so that it shows up on the map.

Pros
It's an easy setup. And if you don't understand how something connects - customer service is AMAZING. I mean best in class. If you find someone who isn't amazing, which is highly unlikely, but if you do - just ask to talk to [SENSITIVE CONTENT HIDDEN]... He IS AMAZING; and he will get it done.

Cons
it's expensive. like Apple Computers expensive. For what it is, I shouldn't be paying more than $15 a month for this thing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Kevin Harter

Great software, nice cost-savings, and amazing support!

Used daily for less than 6 months
Reviewed 2020-05-10
Review Source: Capterra

I really wish would have switched to StoreRocket a year ago when we first had our latest round of problems with the old solution. We would have impressed our customers more, probably been ranked higher on Google (thanks to the page load speed improvements), and saved literally thousands of dollars in wasted Google API usage.

Pros
Switching from a WordPress plugin that we've used for years, we were very impressed with the performance of StoreRocket. The location and configuration administration is simple and reliable, whereas we had numerous issues with the previous solution that even their support could not consistently help with. Our complete page load times went from 15-25 seconds (ouch!) down to a speedy 4-6 seconds with geolocation of the customer and loading of locations within a 50-mile radius included. That's using a database of over 3,400 locations. The old solution had a (still unidentified) problem with geolocation, causing our Google API service fee to be over $500 each month. Numerous complaints to their support forum (the only support offered) yielded no helpful results and, quite often, a snarky and borderline rude reply. In contrast, with StoreRocket, we're now under Google's free tier. That means we're SAVING over $500 per month using StoreRocket versus the old solution! To be honest, this is how it should have been with the old solution as well, but the real-world savings was fantastic! Finally, perhaps the most impressive feature of StoreRocket has been the customer support. Through a nice chat system, we've resolved every issue quickly and without additional fees. In fact, our request for new features have always been met with enthusiasm and we've already seen a few things implemented. The StoreRocket teams really cares about the customer and the quality of their product.

Cons
The team at StoreRocket is small, so we a tiny concerned about sustainability in these uncertain times. It's also a bit of an issue with scalability as they grow. But we've seen absolutely no sign of any issues related to this point. In fact, the company's size can be seen as a Pro, yielding better support as the small staff is passionate about the product.

Response from StoreRocket


Thank you so much Kevin!

Your kind words and support mean so much to me. Glad to have you as a loyal client and as always, let me know if you need anything!

Adriano
Founder of StoreRocket

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Jordan Finewax

Great, easy to use product for our business

Used weekly for 1-2 years
Reviewed 2019-11-06
Review Source: Capterra

This is a great product for anyone looking to update store locations for their product! Simple, easy to use with Google API integration.

Pros
The ability to easily update our store locations as we onboard more locations for our product, and the ability to add custom fields makes it very easy for us to direct customers!

Cons
Going into each and ever location to change from visible to invisible is tedious. It also opens up a new tab each time which takes time to load.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Bryce Snyder

Very easy to use and works perfectly.

Used daily for 1-2 years
Reviewed 2019-11-06
Review Source: Capterra

We needed a new store finder on our site, and storeRocket was a simple and quick solution. We had it up on our site in minutes, then modified to look exactly like what we wanted within less than a day. The admins are very quick to respond with any questions we've had and always have a solution.

Pros
This was very simple to implement and it works great. The software architecture seems to be well designed and organized. Almost every feature we've needed/wanted is there, and if it's not it's on the roadmap.

Cons
Analytics are good, but not great. You can see a heat map of where the most searches occur, but you cannot export that data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Mickey Hadick

Locations on a map nice and easy

Used monthly for 6-12 months
Reviewed 2019-11-12
Review Source: Capterra

We have four separate brands, each one with a group of independent insurance agents whose location we share on our websites. When I first tried StoreRocket, it took about 10 minutes of spreadsheet tinkering with all of our agents' locations. Then I uploaded, and a few minutes after that, the widgets were ready to be published on our various websites.

Pros
I like the simplicity of the interface to get data loaded, and that it takes care of the geolocation encoding. Also, the ability to define categories is simple, yet powerful. Finally, the ability to customize an integration widget (snippet of code) and drop that onto my web pages is simple and powerful, as well.

Cons
There have been a couple of bugs. However, within minutes of contacting support, they were working on the fix, and stayed in contact until it was resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

StoreRocket pricing

Starting from
$25/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Basic: $25/month for up to 100 locations
Pro: $39/month for up to 1000 locations
For Business: $69/month for unlimited locations

StoreRocket features

Multi-Location
Third Party Integration

API (123 other apps)
Activity Dashboard (137 other apps)
Automatic Notifications (113 other apps)
Billing & Invoicing (110 other apps)
Customer Database (116 other apps)
Customer History (99 other apps)
Discount Management (113 other apps)
Electronic Payments (96 other apps)
Employee Management (113 other apps)
Inventory Management (184 other apps)
Inventory Tracking (145 other apps)
Loyalty Program (134 other apps)
Order Management (139 other apps)
Order Processing (96 other apps)
POS (175 other apps)
Promotions Management (89 other apps)
Reporting & Statistics (177 other apps)
Sales Reporting (107 other apps)

Additional information for StoreRocket

Key features of StoreRocket

  • Automatic location detection
  • Directions
  • White label
  • Distance calculation
  • Product search filtering
  • Store locator
  • Customizable branding
  • Customizable templates
  • GPS
  • Lead capture
  • Multi-location
  • Search functionality
  • Third party integration
  • Website integration
  • Heatmap
  • Visual analytics
  • Duplicate detection
  • Data import/export
  • Custom fields
  • Location tracking
  • Filtered views
  • Tagging
  • Widgets
  • Engagement analytics
  • Geolocation
  • Behavior tracking
  • Email alerts
View All Features

Benefits

Create a customized store locator with tools for editing the theme, colors, text, and other aspects in order to fit with company branding and integrate seamlessly into the business website.

Utilize the geolocation tool to automate the display of locations nearest to the customer when they view the store locator. The store locator map displays locations nearby to aid the customer in finding a store that is convenient for them.

Allow customers to search the store locator map to find locations near to them, and facilitate the filtering of results to narrow down the search. Customers can, for example, filter by locations that offer WiFi, mobile payments, mobile order, rewards, and more.

Import locations in bulk when setting up the StoreRocket store locator tool. Simply upload an Excel or CSV file of current locations and the map will populate with this data. New locations can be added at any time and the map will reflect these changes automatically.

Gain insight into customer behavior with analytics on how customers are interacting with the store locator tool. Find out which locations are most popular, which are not being searched for, and more.