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StoreRocket

5.0
(27)

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Store locator widget & software for websites

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(2)

StoreRocket Pricing, Features, Reviews and Alternatives

StoreRocket FAQs

Q. What type of pricing plans does StoreRocket offer?

StoreRocket has the following pricing plans:
Starting from: $39.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of StoreRocket?

StoreRocket has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does StoreRocket support?

StoreRocket supports the following languages:
English

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Q. Does StoreRocket offer an API?

No, StoreRocket does not have an API available.

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Q. What other apps does StoreRocket integrate with?

StoreRocket integrates with the following applications:
Wix, Adobe Commerce, Webflow, WordPress, Squarespace, Weebly, Joomla, BigCommerce, Shopify

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Q. What level of support does StoreRocket offer?

StoreRocket offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

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StoreRocket product overview

Price starts from

39

Per month

Flat Rate

What is StoreRocket?

StoreRocket is a customizable store locator tool that can be embedded into business websites, including those built on platforms such as WordPress, Shopify, Weebly, Wix, Joomla, and more. Designed to help customers find store locations near them, StoreRocket provides intelligent search and geolocation functionalities, and provides a full overview of all nearby stores in relation to the customer's location.

Key benefits of using StoreRocket

  • Create a customized store locator with tools for editing the theme, colors, text, and other aspects in order to fit with company branding and integrate seamlessly into the business website.

  • Utilize the geolocation tool to automate the display of locations nearest to the customer when they view the store locator. The store locator map displays locations nearby to aid the customer in finding a store that is convenient for them.

  • Allow customers to search the store locator map to find locations near to them, and facilitate the filtering of results to narrow down the search. Customers can, for example, filter by locations that offer WiFi, mobile payments, mobile order, rewards, and more.

  • Import locations in bulk when setting up the StoreRocket store locator tool. Simply upload an Excel or CSV file of current locations and the map will populate with this data. New locations can be added at any time and the map will reflect these changes automatically.

  • Gain insight into customer behavior with analytics on how customers are interacting with the store locator tool. Find out which locations are most popular, which are not being searched for, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Live Online
    Documentation

    StoreRocket pricing information

    Value for money

    4.8

    /5

    27

    Starting from

    39

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    StoreRocket features

    Functionality

    4.9

    /5

    27

    Total features

    22

    1 categories

    Most valued features by users

    Third Party Integrations
    Multi-Location
    Reporting/Analytics
    Automatic Location Detection
    Behavior Tracking
    Customizable Branding
    Customizable Fields
    Customizable Templates

    Functionality contenders

    StoreRocket users reviews

    Overall Rating

    5.0

    /5

    27

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.7/10
    Rating distribution

    5

    4

    3

    2

    1

    26

    1

    0

    0

    0

    Pros
    Excellent user interface which is easy to navigate and understand and currently being improved to be even better. Great and accurate mapping function with excellent google sheets integration.
    Finally, perhaps the most impressive feature of StoreRocket has been the customer support. Through a nice chat system, we've resolved every issue quickly and without additional fees.
    Wonderful feature and ease of use. Helpful support from Customer Support at any time of the day/night.
    Cons
    I honestly can say anything bad about Store Rocket.
    Lack of user logins / permission. Their product team is working on this release so this comment may be outed very soon.
    That when you search in a certain area where you have no stores it says 'no stores here' rather than showing the closest next store.

    Overall rating contenders

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    Stephan W.

    Health, Wellness and Fitness, 201-500 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Simple, Intuitive but Robust

    Reviewed a year ago
    Pros

    Ease of use and management of locations and ability to make changes on the fly. Their professionalism and ability to understand the end-user perspective has been phenomenal.

    Cons

    Some features are missing like Holiday Hours (which no one else offers) and Google My Business integration but both are on the road map to be released.

    KH
    AvatarImg

    Kevin H.

    Food Production, 201-500 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great software, nice cost-savings, and amazing support!

    Reviewed 4 years ago

    I really wish would have switched to StoreRocket a year ago when we first had our latest round of problems with the old solution. We would have impressed our customers more, probably been ranked higher on Google (thanks to the page load speed improvements), and saved literally thousands of dollars in wasted Google API usage.

    Pros

    Switching from a WordPress plugin that we've used for years, we were very impressed with the performance of StoreRocket. The location and configuration administration is simple and reliable, whereas we had numerous issues with the previous solution that even their support could not consistently help with. Our complete page load times went from 15-25 seconds (ouch!) down to a speedy 4-6 seconds with...

    Cons

    The team at StoreRocket is small, so we a tiny concerned about sustainability in these uncertain times. It's also a bit of an issue with scalability as they grow. But we've seen absolutely no sign of any issues related to this point. In fact, the company's size can be seen as a Pro, yielding better support as the small staff is passionate about the product.

    Vendor response

    Thank you so much Kevin! Your kind words and support mean so much to me. Glad to have you as a loyal client and as always, let me know if you need anything! Adriano Founder of StoreRocket

    Av
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    Andre v.

    Sporting Goods, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Five stars all roound! Speed / Navigation and UI issues resolved. Thank you!!

    Reviewed a month ago

    I have been quite outspoken regarding some bugs and delayed responses from StoreRocket, but in the last week I have been blown away by the humility, honesty and service from [sensitive content hidden] and the team. Taking criticism is not easy, and I hugely appreciate the effort they have put in to resolve (or at least work to resolve my problems and bug fixes): 1.) Slow page speed - [sensitive content...

    Pros

    1.) Excellent user interface which is easy to navigate and understand and currently being improved to be even better. 2.) Great and accurate mapping function with excellent google sheets integration. 3.) Excellent filtering and grouping capabilities to allow customer segmentation. 4.) Extremely easy to embed on your site / store / page and modify the view that is embedded. 5.) Personalised customer service from individuals who understand and CARE about their products and how customers use / engage and work with the product.

    Cons

    1.) Due to some specific requests the support response time was a little slow, but once received it was excellent.

    JF
    AvatarImg

    Jordan F.

    Hospital & Health Care, 51-200 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Great, easy to use product for our business

    Reviewed 4 years ago

    This is a great product for anyone looking to update store locations for their product! Simple, easy to use with Google API integration.

    Pros

    The ability to easily update our store locations as we onboard more locations for our product, and the ability to add custom fields makes it very easy for us to direct customers!

    Cons

    Going into each and ever location to change from visible to invisible is tedious. It also opens up a new tab each time which takes time to load.

    BS
    AvatarImg

    Bryce S.

    Retail, 501-1,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very easy to use and works perfectly.

    Reviewed 4 years ago

    We needed a new store finder on our site, and storeRocket was a simple and quick solution. We had it up on our site in minutes, then modified to look exactly like what we wanted within less than a day. The admins are very quick to respond with any questions we've had and always have a solution.

    Pros

    This was very simple to implement and it works great. The software architecture seems to be well designed and organized. Almost every feature we've needed/wanted is there, and if it's not it's on the roadmap.

    Cons

    Analytics are good, but not great. You can see a heat map of where the most searches occur, but you cannot export that data.

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