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TouchBistro

All-in-One POS & Restaurant Management System

Table of Contents

Is this product right for your business?

Find out with a

TouchBistro - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

TouchBistro overview

Based on 412 verified user reviews

What is TouchBistro?

By industry, TouchBistro reviewers are most commonly professionals in restaurants (57%). The most frequent use case for TouchBistro cited by reviewers is restaurant POS (68% of reviewers).

What do users say about TouchBistro pricing?

Some users say TouchBistro offers reasonable pricing for small businesses and appreciate unlimited licenses and free hardware. Some reviewers find the free trial valuable, but some users report recurring fees and hardware costs make it expensive. Some reviewers feel hidden costs for integrations and installation diminish value for money.

Starting price

69flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Restaurant Operations

Order Management

Customizable and visual interface

Customer Support

Cancellation and Refunds

Technical Support

TouchBistro’s user interface

Ease of use rating:

3.8

(412)

TouchBistro pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(83)

3-4(135)

5(194)

What do users say about TouchBistro?

By industry, TouchBistro reviewers are most commonly professionals in restaurants (57%). The most frequent use case for TouchBistro cited by reviewers is restaurant POS (68% of reviewers).

Select to learn more

Who uses TouchBistro?

Based on 412 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Restaurants

Food & Beverages

Hospitality

Entertainment

Use cases

Restaurant POS

Point of Sale

iPad POS

Restaurant Management

TouchBistro's key features

Most critical features, based on insights from TouchBistro users:

Separate checks

3.2

(19)

Tips management

2.8

(5)

Electronic payments

2.6

(25)

Mobile access

2.1

(22)

Order entry

3.5

(13)

Table management

2.7

(14)

Loyalty program

2.3

(9)

Online ordering

2.4

(17)

Inventory management

2.4

(8)

Delivery management

2.5

(2)

All TouchBistro features

Features rating:

3.7

(412)

Access controls/permissions

5.0

(1)

Accounting integration

1.7

(9)

Activity dashboard

(0)

Alerts/Notifications

2.0

(1)

API

(0)

Billing & invoicing

3.0

(2)

Built-in accounting

(0)

Cash management

3.0

(4)

Clock in/out

3.0

(5)

Contact management

(0)

Customer accounts

2.2

(10)

Customizable reports

(0)

Data import/export

2.8

(4)

Delivery management

2.5

(2)

Discount management

2.1

(7)

Electronic payments

2.6

(25)

Employee management

1.9

(11)

Food delivery dispatching

(0)

For bars/clubs

(0)

For ipad devices

(0)

For restaurants

2.7

(39)

Gift card management

2.3

(12)

Inventory control

(0)

Inventory management

2.4

(8)

Inventory tracking

1.0

(1)

Item management

(0)

Kitchen/Menu management

2.8

(5)

Loyalty program

2.3

(9)

Mobile access

2.1

(22)

Offline access

(0)

Online ordering

2.4

(17)

Online payments

2.3

(3)

Order entry

3.5

(13)

Order management

2.5

(35)

Payment processing

2.4

(47)

Point of sale (pos)

3.5

(24)

Pricing management

(0)

Promotions management

2.0

(3)

Real-Time analytics

(0)

Real-Time data

3.3

(7)

Real-Time monitoring

(0)

Real-Time notifications

(0)

Real-Time reporting

5.0

(1)

Real-Time updates

(0)

Receipt management

1.0

(1)

Reporting/Analytics

3.0

(24)

Reporting & statistics

3.1

(7)

Reservations management

4.0

(1)

Restaurant pos

2.0

(1)

Retail inventory management

(0)

Returns management

2.0

(8)

Sales order management

(0)

Sales reports

3.1

(41)

Sales tax management

3.0

(3)

Separate checks

3.2

(19)

Split checks

3.7

(11)

SSL security

2.5

(2)

Staff management

(0)

Status tracking

(0)

Stock management

1.0

(1)

Table management

2.7

(14)

Third-Party integrations

2.4

(8)

Time Clock

(0)

Tips management

2.8

(5)

Wait list management

(0)

TouchBistro alternatives

TouchBistro

3.8

(412)

Starting from

Per month

Free trial

Free version

Ease of Use

4.0

Features

3.7

Value for Money

3.4

Customer Support

3.4

Restroworks

4.9

(581)

learn more

Starting from

200

/user

Per year

Free trial

Free version

Ease of Use

4.8

Features

4.8

Value for Money

4.6

Customer Support

4.7

Toast POS

4.2

(549)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.1

Value for Money

3.8

Customer Support

3.7

SpotOn

4.2

(369)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.2

Value for Money

4.2

Customer Support

4.2

TouchBistro pricing

Value for money rating:

3.4

(412)

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about TouchBistro price and value

Value for money rating:

3.4

(412)

To see what individual users think of TouchBistro's price and value, check out the review snippets below.

“I wish I could make changes to the TB numbers after the day is closed, so it refects online what I had to do offline to balance.”

Elizabeth K.

bookkeeper

“It is easy to use, helps manage orders efficiently, and works well for daily restaurant operations.”

David A.

Manager

TouchBistro integrations (14)

Integrations rated by users

We looked at 412 user reviews to identify which products are mentioned as TouchBistro integrations and how users feel about them.

7shifts

Integration rating: 4.6 (7)

Chase Software

Integration rating: 2.0 (1)

“Was not able to use as I was unable to get them to be intergrated”

Shoira C.

Owner

HungerRush

Integration rating: 4.0 (1)

“HungerRush - Menufy online ordering was free to use instead of paying for an additional service through TB as online ordering is not included.”

Cindy C.

owner

QuickBooks Online Advanced

Integration rating: 5.0 (1)

QuickBooks Enterprise

Integration rating: 5.0 (1)

“QuickBooks has a much better accounting package that Service Fusion does not come close to. Stick with what you are good at and don't try to be everything. If you do, you will continue to dilute your efforts at providing a good product.”

Andy B.

Operations Manager

Other top integrations

Worldpay for Enterprise

TouchBistro customer support

What do users say about TouchBistro customer support?

Customer support rating:

3.4

We analyzed verified user reviews to identify positive and negative aspects of TouchBistro customer support.

A limited number of users highlight knowledgeable, friendly support staff who guide them through setup and ongoing questions.

Widely noted by reviewers, customer support response times are often extremely long, especially during urgent or peak hours.

A significant portion of users report unresolved issues, lack of follow-up, and support staff reading from scripts without real solutions.

Broad user base describes difficulty reaching support, inconsistent professionalism, and frustration with unhelpful or unavailable assistance.

Support options

24/7 (live rep)

Knowledge base

Chat

Faqs/forum

Email/help desk

Phone support

Training options

Documentation

Live online

Videos

In person

To see what individual users say about TouchBistro's customer support, check out the review snippets below.

“Customer service is slow and they don't have a system service statues website so when you call with an issue, you'll have to wait a long timeto talk to someone.”

Allison D.

Manager

“Constant POS crashes (almost every order), poor customer, expensive integrations and little to no customer or technical support.”

Samuel M.

General Manager

TouchBistro FAQs

Q. What is TouchBistro used for?

TouchBistro POS is a fast, reliable, and easy-to-use restaurant management platform. Every feature has been built to specifically address the needs of restaurateurs looking to understand and control their costs, while finding opportunities to streamline and simplify operations. TouchBistro POS is loaded with valuable restaurant-centric technology to help increase sales, deliver a great guest experience, and save restaurants time and money. Whether you’re full-service or quick-service, TouchBistro helps to increase sales, improve service, and make better business decisions. Manage tableside orders, floor plans & tables, mobile payment processing, staff & scheduling, iPad menu management, inventory management and loyalty right from the iPad. Plus, access reporting & analytics in the cloud from anywhere, at anytime.

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