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Spa Software with Customer Surveys (2026)

Last updated: April 2026

Key features of Spa Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Client Management: Reviewers appreciate comprehensive client data storage, easy access to client histories, and useful features like rebooking and intake forms. 95% of reviewers rated this feature as important or highly important.
Appointment Management: Users value the ease of scheduling, modifying, and tracking appointments, with features for confirmations and managing multiple locations. 94% of reviewers rated this feature as important or highly important.
Calendar Management: Reviewers highlight the clarity and flexibility of the calendar, including features like drag-and-drop and color coordination for easy scheduling. 93% of reviewers rated this feature as important or highly important.
Point of Sale (POS): Users find the POS system straightforward for processing payments, managing sales, and integrating with other payment methods like Square. 92% of reviewers rated this feature as important or highly important.
Confirmations/Reminders: Reviewers appreciate automated text and email reminders for reducing no-shows and the ability to customize messages and frequency. 92% of reviewers rated this feature as important or highly important.
Online Booking: Users value the convenience of 24/7 online booking, which reduces phone calls and aligns with clients' busy schedules. 86% of reviewers rated this feature as important or highly important.