Fathom - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Fathom's Automatic Transcription for its accuracy and time-saving capabilities. They highlight the linked timestamps, AI-generated summaries, and the ability to focus on meetings without manual note-taking. Users report that it integrates well with Hubspot and allows for easy searching and editing of transcripts. They find it particularly useful for creating documentation, generating follow-up emails, and capturing important details from calls, even with non-standard dialects. Some mention minor errors but appreciate the overall convenience and efficiency. Of the 148 Fathom users who gave detailed accounts of their use of Automatic Transcription, 99% rated this feature as important or highly important.

Users report that Fathom's Call Transcription provides accurate and reliable records of meetings, allowing them to focus on conversations without worrying about note-taking. They appreciate the ability to review specific details and time-stamped moments, and find it helpful for summarizing meeting notes and generating task lists. Reviewers indicate that it integrates well with other CRMs and provides a valuable layer of protection for defining scope and terms. Some note occasional inaccuracies but find it generally effective. Of the 59 Fathom users who gave detailed accounts of their use of Call Transcription, 98% rated this feature as important or highly important.

Reviewers indicate that Fathom's Speech Recognition is accurate and efficient, helping to transcribe conversations and identify speakers. They appreciate the ability to highlight key conversations and create follow-up tasks. Users report that it works well with different accents and languages, though some mention occasional errors in attributing speech to the correct speaker. They find it valuable for reviewing meeting content and ensuring accurate transcription of spoken words. Of the 97 Fathom users who gave detailed accounts of their use of Speech Recognition, 95% rated this feature as important or highly important.

See related user reviews

“With speech recognition it recognizes who is speaking at any given time. Combining this with the ability to highlight key conversations is important when I'm reviewing the transciript for action items. ”

Adrienne B.

Program Director, CCXP Program

“I like how it tags which users say what, creates followup tasks, and incorporates all of the important aspects of the call into an easy to understand summary.”

Michael M.

CEO

Users report that Fathom's Recording feature allows them to capture and review meetings effortlessly. They appreciate the time-stamped links to specific parts of the recording, making it easy to revisit important moments. Reviewers find it helpful for sharing recordings with team members and clients, and for ensuring no details are missed. They indicate that the recording quality is sufficient for replays and that the capability integrates well with note-taking and action item summaries. Of the 97 Fathom users who gave detailed accounts of their use of Recording, 93% rated this feature as important or highly important.

Reviewers feel that Fathom's Meeting Management capabilities help them stay organized and focused during meetings. They appreciate the reminders and the ability to launch meetings directly from the platform. Users report that it simplifies note-taking and follow-up tasks, and find it helpful for managing daily meetings and keeping track of important details. They also mention the ease of integration with Zoom and other platforms, and the convenience of sending notes and tasks to meeting participants. Of the 58 Fathom users who gave detailed accounts of their use of Meeting Management, 86% rated this feature as important or highly important.

See related user reviews

“It's super helpful in this regard, it has all my meetings in the menu, gives me a heads up as to when the next one is, and queues me to start the meeting 1 min before. Totally simplifies me finding the launch link at the right time etc. ”

Elias F.

Sales Representative

“Fathom saves me a lot of time taking detailed and accurate notes. I send out to my teams for follow-up. Keeps me organized and focused during meetings because I don't have to take notes.”

Carrie D.

Vice President

Users report that Fathom's Annotations feature enhances their meeting experience by allowing them to highlight and annotate key points during and after calls. They appreciate the accuracy of the AI-generated notes and the ability to create custom annotations. Reviewers find it useful for managing action items and understanding the context of conversations. They indicate that it integrates well with other tools like Notion and MS Teams, and helps them focus on active listening without constant note-taking. Of the 22 Fathom users who gave detailed accounts of their use of Annotations, 82% rated this feature as important or highly important.

See related user reviews

“I use this heavily, using the annotations, highlight, and task tools within the widget during a call has 100% eliminated the need for taking notes outside of Fathom which has been a HUGE improvement to our workflow. ”

Katie D.

Customer Service Manager

“Annotating during and after the call enables me to return to key parts of the meeting without having to search the transcript or scrub the video recording to find what I need.”

EN

Eric N.

Director, DEI Consulting and Training