FunnelFLARE Pricing, Features, Reviews and Alternatives

Support was great, easy to get contacts imported and tracking what email campaigns enrolled in

Email open and click rates are difficult to accurately track so the lead scoring can be off if their email server scans images before they can open it.

Hi Jeremy, Thank you for taking time to review FunnelFLARE. We are very happy to hear the automated email and calling is working well for you. And we are always working to improve our software so your comments will be helpful as we improve usability. Thanks again!

Integration was very seamless and customer service was great.

Set up for campaigns and mapping seemed a bit complicated but we had the FunnelFlare team help with set up

Hi Cody, Thank you for taking time to leave us a review. We appreciate all feedback and are happy you were able to get set up and running with help from our customer service reps...they are pretty great. And we will continue to improve usability to help smooth out features that are a little more complicated...making them as easy as possible to set up. Thanks again!

It seemed decent at first, and we worked through MANY bugs to get to a point where we did get actual value from Funnel Flare. Even though the bugs were major, and often impacted our ability to sell and communicate with our prospects (which of course, Funnel Flare often denied there was anything they could do to help increase call quality and text message deliverability, evading accountability), we still did get some value out of the application. That all turned drastically when we had to put our subscription on hold temporarily.

They deleted all of our data. We lost about 6-8 months of prospect contact data, which means we lost all of our contacts, their statuses, the notes we made on their records, where they were at in our sales pipeline, etc. Meaning we lost MONTHS and tens of thousands worth of labor, time, and software deals. We had to temporarily put our subscription on hold due to cashflow issues in our company, and even though we had notified Funnel Flare we intended to resume their services, they went and deleted all of our data. After solving our Cash flow problems, when we went to reactivate just a couple months later, all our data was gone. Absolutely unacceptable.

I can't think of any. I had really high expectations but non of them where delivered.

The platform is full of bugs and issues, starting with the authentication with Google. They are not approved by Google so you need to accept the risks of connecting your account with them. The main thing that I didn't like, is that they didn't accept that their service was not delivered, they assumed that their employee spends the time creating a custom automation workflow, so if in the end, the workflow didn't work, they will not refund the over $700 spend on the account, just because they work on it. In my experience, if you didn't deliver the expected outcome because your platform/service does not work, you have to honor your customer and refund them.

We are sorry you had difficulties with our services and we appreciate your feedback regarding the situation. At FunnelFLARE we pride ourselves on our customer service and are constantly working to improve. We acknowledge you had problems utilizing our platform and that is unfortunate. Your main complaint was the result of issues with the deployment of a custom services job. We accept there were errors made and we also feel that both parties could have done a better job of communicating. We've reviewed how services scopes and manages projects like this so that these issues do not happen in the future.