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Most sales leaders believe their bottom line and growth is affected by having inaccurate and incomplete sales data. Choose a CRM that your sales team will actually use so you can make business decisions based on data you trust, not a gut feeling. PipelineDeals is the most adopted CRM with 83% user adoption, compared to 61% adoption by Salesforce or Dynamics 365 (validated by G2Crowd).
Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
611
Starting from
25
Per month
Per Feature
Value for money contenders
Functionality
4.0
/5
611
Total features
63
6 categories
Functionality contenders
Overall Rating
4.4
/5
611
Positive reviews
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Overall rating contenders
Michael F.
Verified reviewer
Environmental Services, 11-50 employees
Used daily for 2+ years
Review source
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Overall, this was the solution my company needed. We had used Salesforce long before I was on staff, and it was too costly to keep using. When I was onboarded there was no CRM being used, and that had to change. Pipeline Deals gave us all the functionality we needed at a much much lower cost and barrier to entry. Highly recommended.
This is a very powerful CRM solution. As I was looking for solutions I came across quite a few that were reviewed by many sites. Pipeline Deals consistently was in the top tier of CRMs for SMB companies. I watched a few online demos and reviews before reaching out to their team. I was quickly assigned a representative that walked my team through a live demo and set us up with a POC trial. After our trial ended we signed up and were off. Setting up Pipeline Deals was quite easy, as the software can conform to your needs. Almost all fields are fully customizable, however this did take some getting used to, to see how changes were reflected as a whole in pipeline view. Overall, great product for a lot less than what Salesforce, Salesloft of Hubspot might run you.
As a smaller company some of the integrations that other CRMs have were either missing or lacking. However, Pipeline Deals is getting better about innovation. One of my favorite shortcuts they rolled out was a LinkedIn plugin, this allowed for you to connect with somebody on linkedIn and in one click import them into your CRM. However, many times it would populate the fields with incorrect info or just generic info like where their company was headquartered instead of where that employee was actually located. Additionally, at times the APIs for some of these newer services would change, and then the features would not work.
Gary D.
Verified reviewer
Construction, 51-200 employees
Used daily for 1-2 years
Review source
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Before we used Pipeline Deals we were using paper and pen to keep track of our client relationships. These notes were easily lost in the shuffle and we had no hard reminders for us to follow up with our clients. Now we are able to keep our office focused on the needs of our clients and to pursue new business.
The ease of integrating pipeline into our daily routine when making calls and following up with our clients. With the preset notation in our activity feed it is just a couple of clicks with the mouse to fill out our notes for that client. The ability to share "Deals" and to follow up when one of us is out of the office on a business trip or vacation. When we are on a trip having the app available on our phone is also a very nice feature. There is peace of mind knowing that the hard work to manage relationships with our customers does not end if an employee is fired or quits working for us.
Pipeline is not ready to sync with our Go Daddy email account, so we continue to push our emails to our home page in Pipeline Deals. Then we have to make sure they are entered into our activity feed for our customers through the home page.
Sanna M.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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I absolutely love working on Pipeline.
Pipeline is super easy to use and integrate with other software. It allows efficient management of campaigns/projects and even links emails for the related campaign to the project. Keeps all information usable and easy to access. Love it.
There were some issues with real life updates in the comments, but after reaching out to customer service, they fixed it up for us. Other than that, there doesn't seem to be much more I would want from Pipeline.
Anonymous Reviewer
Verified reviewer
Information Services, self-employed
Used daily for less than 6 months
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Totally unpleasant, losing time and money in the process.
Nothing! They sell you things that they can't make true.
A total scam, after purchase they block you on social media and you can't connect on their plateform. Always getting error 504 when trying to login. Stay away from this! Totally not worth the money and trouble.
Joel C.
Verified reviewer
Internet, 11-50 employees
Used daily for 2+ years
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We love it. The API is very robust so anything that can’t be done in the app can be coded to integrate and work for our own custom reports and integrations. We were one of the earliest customers and have been using it for 8 or 9 years very actively.
Very flexible custom list reports Unlimited field customization for records Easily manage a small team of reps Very easy to get started using especially if you have not had a strong CRM in your company before
The morning coffee report lacks data that would be useful for actionable items. Wish it could be personalized and customized to show the data I want each morning. Can’t easily see a company’s “last activity” in a report if said activity was not directly on the record (example on a person or deal attached to the company... in company list views it would show incorrect “last activity”) Permission controls would be great to be more flexible (its all or nothing per user)
Q. What type of pricing plans does Pipeline offer?
Pipeline has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Pipeline?
Pipeline has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Pipeline support?
Pipeline supports the following languages:
English
Q. Does Pipeline support mobile devices?
Pipeline supports the following devices:
Android, iPad, iPhone
Q. Does Pipeline offer an API?
Yes, Pipeline has an API available for use.
Q. What other apps does Pipeline integrate with?
Pipeline integrates with the following applications:
Microsoft Outlook, RightSignature, 123FormBuilder, Zapier, Bedrock Data, Google Docs, Gmail, Google Workspace, Google Drive, Userlike, Geckoboard, Help Scout, Bitium, Callmaker, LinkedIn for Business, Quickbooks Online, Google Calendar, Yesware, Mailchimp, Operations Hub, Microsoft Excel
Q. What level of support does Pipeline offer?
Pipeline offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base