SalesLoft Reviews

My favorite aspect about using Salesloft is the fact that it is so intuitive, and easy to use. Set-up is simple, and the features this platform offer are limitless

The tool currently integrates with LinkedIn Sales Navigator, but only for team plans. I wish it was able to integrate with all instances of LinkedIn.

Undoubtedly, the best sales prospecting tool out there in the market. Open rate, click thru rate and response rates are far higher than any other sales prospecting tool. With semi-automated email outreach options, it's quite easy to use and scale as well. Team templates make it easier for everyone to reuse successful email templates.

There is a lot of scope for improvement in terms of reporting and dashboards. It's difficult to track who all opened/clicked a particular email template. Though there is SF integration, it's difficult to make it work accurately.

Hi Bharath, thank you so much for the review! I'd love to chat more about the success you've seen using SalesLoft. If interested, please email me at Katie.Keller@salesloft.com. Cheers!

Having email templates and being able to create cadences can be useful.

More bugs than a low budget apartment in a bad neighborhood Dialer is bad and slow calls frequently do not log- Salesforce integration is bad Got labeled a spammer Doesn't work well with Outlook/O365 Delay on emails Certain graphics and text go through poorly/unprofessionally Attachments frequently don't work/won't go through Support is very bad No functionality to pre-list call outcomes to speed up slow dialer No importance or other buttons on email The "opened by" functionality isn't smart enough to know if you opened the email or your prospect did Limited LinkedIn integration Imports frequently fail and take longer than they should, particularly if from a report rather than lead view

Extremely hands off, effective outreach that allows you to maximize output and log information on salesforce with a click of a button. I do like the workflow they have established. I can crank through 100's of calls a day if needed, increase volume of conversations.

Saleloft freezes often, and their internal dialer messes up ALL the time especially when you use a dial by name directory. It gets frustrating that their service also goes down or at least slows down 2 every two weeks.

Salesloft made my sales life more productive and more proactive than I ever thought it could be. This software gives me insight and data around my sales calls and activities that I never thought about before. I now have more actionable insight around my prospects and more resources readily available to make the mundane tasks of sales less time consuming.

There are very few areas that I think Salesloft needs to improve because it's so cutting edge but I would like for the dial pad functionality to be more effective when interacting with the extensions of the phone system I'm calling into.

I love how you set up cadences to do a mass call and email list which makes it way easier than before I used Salesloft and had to log each call manually. Plus it allows me to do my job remotely which was a saving grace during covid.

Sometimes when a person replies to an email to say theyre not interested, it doesn’t automatically remove them from the cadence.

Ability to integrate with Salesforce and it makes it easier to prospect by building out templates and cadences.

The data management can get a little messy if you are switching account/contact owners, but the work around is to re-import.

I like the cadence options, email template functions, and how the dashboard is set up.

I don't like how I can't put a time of day to call someone back-with sales territories stretched out across 3 time zones, it's a challenge.

The software is easy to use, and once you get a hang of it you can really speed up communication with customers. My favorite part is you can see the analytics and see who is opening/seen emails, etc.

I wish there was an easier way to set up templates, as well as create recurring templates. Other than that very great!

SalesLoft was an incredible tool for prospecting! I really liked the features and functionality when it came to tracking call notes, setting up tasks, and recording calls.

Since using SalesLoft I've tried other tools and my only compliant was not being able to send automated emails. If this was available (at least at the time of use) this would have really helped with the prospecting.

In terms of cadence and transaction follow-up, ease of use is important. The ability to see deals from the perspective of management allows for clear transaction intelligence. Salesloft is reliable, has a built-in Gmail integration, and is simple to use throughout the sales process. We've used different sales tools before, but Salesloft is significantly superior and more comprehensive. For SDRs and AEs, we've had to use distinct tools.

Deals is a separate platform that SL has integrated within the technology. Without some of the same metrics and reporting capabilities as Cadence, it doesn't have the same feel. Deals are getting better, and I'm excited about the changes to uniform Cadence and Deals.

I was using Salesforce to help me manage my email and call tasks beforehand. This took up a lot of my time, and creating new tasks was a lengthy process. It blew my mind that I could create templated emails and calls that could help me keep track and manage my prospects. I also like the fact that everything gets automatically logged into Salesforce.

SalesLoft can be a bit clunky. The dialer sometimes does not recognize when you put in an extension. I've solved this by having the calls pass through my cell phone. It's helpful that even then, the calls can still be recorded.

This is great for beginner BDRs who are reaching out to multiple people a day! It helps them keep organized and we love the response rate feature and the a/b testing feature because that helps us determine what emails are most likely able to get a good response.

I dont like that you can't tell directly whether an email template has a good or bad response rate. It would be awesome if as soon as the sales person opened the email in Gmail if a button popped up and let them answer whether the response was a success or not! besides that we love everything about salesloft

We mainly used SalesLoft for a variety of email cadences, and it worked great. We were able to continue engaging prospects and also streamline follow up with customers. The autodial feature worked well, but we didn't use it much. I could see this working well for a high-volume inside sales team.

The email tracking is a great idea, but we found the email opens/clicks to not always be 100% accurate. It was probably closer to 50/50 which created confusion with prospects and customers. I think this is a key feature that could be improved to add more value.

Salesloft has a section to set tasks with connected alerts, and this feature is a game changer. This is my favorite feature in Salesloft. When I get someone on the phone who wants to table the conversation for 2 weeks or 2 months later, I can easily set a task right then and there with a notification so that I reach back out. And since I use Salesloft everyday, I see it. No more trying to remember...

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Sometimes not everything pulls in from my Salesforce lead but this could also be permissions that we have set on our side. Not sure.

Salesloft is a great product that helps power fast-growing Software companies. It is easy to use and help me manage my day-to-day outreach to prospects and clients.

They do not have a great Outlook integration (unless I am using it incorrectly). When using competing products it was much easier to log emails send outside of the environment.

I like that it helps me to find prospects that will be a good fit for my software. It is very intelligent software.

It is kind of expensive to use for a small business like myself. It would seem less expensive for larger businesses than mine.

-Quick call feature -Mass email groups of people -Website tracking -Cadence building

-Copy and paste feature is spotty. -Customer Service is below average. -Reporting features are lacking.

The software is easy to use, effective and allows me to personalize my outreach at scale - which is incredibly valuable

To be quite frank, the support team and CS teams at SalesLoft leave a lot to be desired and this is congruent to multiple conversations I have had with other SalesLoft customers

Salesloft is insanely robust. There are so many incredible features and their functionality is very advanced.

The software is too robust. It is almost too confusing to figure out. Every time I think I understand something, there is another layer too it.

I like that I can automate my cadence. Customizing number of calls, and then send out corresponding emails depending on where my prospects are in the sales cycle.

Over fast few days they've had some server issues so that has slowed us down a lot.

I actually really liked the cadences and being able to loft emails directly from Salesforce. It feels seemless which is the whole point. You can also pull in useful information like if an email has bounced and you can remind yourself to followup or reply to an email without tasks which are super unorganized in Salesforce.

The phone calls just do not work consistently if at all. We've lost whole days and had to go back to dialing by hand. I had thought it might have been just my first company's situation, but now that I'm at another company, it seems like it is a Salesloft problem itself. It's a great idea but it isn't reliable and customer service is not helpful in the slightest.

One of my favorite parts about Salesloft is the team behind the software. The product was built to help sales professionals and the organization reflects that vision.

The only thing that I do not necessarily like is when I have to remove a prospect from the cadence but am not prompted to explain why.

Ability to integrate multiple communication channels make this a sophisticated tool.

There are a lot of features, badly it makes this tool a bit complex one to use.

This is a game changer for any sales team. No more sticky notes or manual reminders to reach out to prospects.

It can be a bit clunky. Not being able to edit cadences while people are in them has arisen as an issue.