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Microsoft 365 Backup
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Backup on Your Terms!
Table of Contents
Microsoft 365 Backup - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Microsoft 365 Backup overview
What is Microsoft 365 Backup?
With over 20,000 customers, CloudAlly is a cloud data backup and recovery system which automates the backup of data from a range of cloud services, including G Suite, Office 365, OneDrive, Box, Salesforce, and more. The software is designed for small and mid-size businesses, and allows users to specify whether they wish their data to be archived in the US, Europe, or Australia.
CloudAlly allows users to backup emails, tasks, calendars, contacts, folders, files, and other data from SaaS solutions to Amazon S3 storage with a single click. Administrators can manually add and remove users, or allow CloudAlly to automatically detect new users to ensure that backups are created from the moment they begin using Office 365, G Suite, or Box. Users can manage their data backup preferences, with control over the frequency and time of backups. Users can also opt in to receiving daily emails summarizing backup activity, containing both an overview and a more detailed report.
CloudAlly’s non-destructive restore process allows users to recover previously backed-up data without overwriting any information. Users can search for individual items to restore, or carry out a full point-in-time recovery of entire calendars or mailboxes. Archived data can also be exported in a range of industry-standard formats for local access, and users can store an unlimited amount of data for any length of time.
Key benefits of using Microsoft 365 Backup
We pioneered SaaS backup back in 2011. Rely on our robust, mature, and top-rated products, ranked by Newsweek*, Capterra and G2 as a leading SaaS backup solution.
Our comprehensive Dropbox backup secures all Dropbox folders, Team folders / Team Spaces and Files on AWS S3 storage with unlimited retention.
SECURE ALL YOUR SAAS DATA WITH BETTER BACKUP
- Your one-stop SaaS backup solution: We backup all major SaaS platforms and apps – M365, Exchange, SharePoint, OneDrive, MS Teams, Public folders, Shared mailboxes, Google Workspace, Shared Drives, Salesforce, Box, and Dropbox. Metadata included.
- Automated/On-Demand Immutable Backups: Automated (3x or a frequency you choose) and on-demand immutable backups on AWS S3 storage, with unlimited retention.
- Storage that YOU choose: Backup on our AWS S3 storage across 9 global data centers or BYOS.
RECOVER ASAP FROM DATA LOSS WITH FLEXIBLE RECOVERY
- 1-click recovery from data loss, ransomware, or malware from any point-in-time with 1-click using historical snapshots.
- Granular keyword search using full-text search.
- Export/Download to your own storage in Zip files or PST/EML formats.
ENSURE COMPLIANCE WITH SECURE & AUDIT-READY BACKUP
- Stay Audit-ready with our secure credentials. We're GDPR and HIPAA compliant, and ISO certified with support for SAML-Okta, OAuth, and 2FA/MFA. No data pruning. 9 global DCs.
- Stay secure with immutable, AES-256-bit encrypted, resilient, no-fail backups that comply with our 99.99% SLA policy.
- Stay notified with human-readable actionable logs and exception alerts and logs
INCREASE PRODUCTIVITY SEAMLESS WITH 1-CLICK UX
- Set it and forget it! No-training, intuitive UI requiring no installation with a 5-min setup and 1-click backup and recovery.
- Reduce Admin effort with bulk activation by MS Groups, AD properties, or Organizational Units.
- Save licensing costs while retaining all data for easy on/off-boarding with auto-archival of inactive accounts.
- Easily integrate with a variety of services and further customize backup functions with our accessible API.
SAVE COST AND HASSLE WITH NO-NONSENSE LICENSING & PRICING
- Auto-Licensing with No Fine Print: Scale easily with dynamic auto-addition of licenses. No need to manage licenses when on- or off-boarding employees.
- Pay-as-you-go/use Pricing: Simple usage-based billing. Pay per month or annually with a 2-month discount. Don’t be held to ransom with multi-year lock-ins. Zero-commitment signups. Opt-out anytime.
- Zero TCO | High ROI: Zero TCO with built-in AWS storage, no-training UI, and no-charge recoveries. Tier-1 365x24x7 multi-channel human support. Dedicated Customer Hub with extensive video tutorials and interactive tours.
GROW YOUR REVENUE WITH MSP-TAILORED BACKUP
-Partner Specials: Our backup is tailored for partners and resellers with bundled packages, partner-special pricing, and no minimums or partner quotas.
- Partner Portal and Partner Zone: Easily manage all subscriptions, security settings, and reports with a consolidated Partner Portal dashboard. Accelerate lead gen with a rich repository of marketing, pre-sales, and training collateral in our Partner Zone.
- White-label Backup: Grow your brand and revenue with white-label backup minus the hassle and cost of building it.
Starting price
per month
Alternatives
with better value for money
Microsoft 365 Backup’s user interface
Microsoft 365 Backup pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about Microsoft 365 Backup?
The backup ran pretty quickly for our internal organization, we were able to integrate well enough using your APIs and our control panel, and you are still lightyears better than our previous partner. But the honeymoon period didn't last long because of the issues above. If I could just get more transparency on what's actually happening with active backups, access to real, full job logs to diagnose failures on my own, and if you could just auto-archive within a day or two instead of a month or two, this would be such a great product. As it stands we stopped selling it to new partners over a year ago and are just providing it to partners who already have it while we wait for them to figure out they'd be better off with AFI or DropSuite...
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Who uses Microsoft 365 Backup?
Based on 94 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Microsoft 365 Backup's key features
Most critical features, based on insights from Microsoft 365 Backup users:
All Microsoft 365 Backup features
Features rating:
Microsoft 365 Backup alternatives
Microsoft 365 Backup
Starting from
1.5
/user
Per month
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NAKIVO Backup & Replication
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Microsoft 365 Backup pricing
Pricing plans
Pricing details:
User opinions about Microsoft 365 Backup price and value
Value for money rating:
To see what individual users think of Microsoft 365 Backup's price and value, check out the review snippets below.
Andrew C.
Engineer
Joseph F.
Consultant
Microsoft 365 Backup integrations (29)
Integrations rated by users
We looked at 94 user reviews to identify which products are mentioned as Microsoft 365 Backup integrations and how users feel about them.
Integration rating: 4.7 (3)
Other top integrations
Microsoft 365 Backup support options
Typical customers
Platforms supported
Support options
Training options
Microsoft 365 Backup FAQs
Microsoft 365 Backup has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Microsoft 365 Backup support?
Microsoft 365 Backup supports the following languages:
English
Q. Does Microsoft 365 Backup offer an API?
Yes, Microsoft 365 Backup has an API available for use.
Q. What level of support does Microsoft 365 Backup offer?
Microsoft 365 Backup offers the following support options:
Phone Support, FAQs/Forum, 24/7 (Live rep), Chat, Email/Help Desk, Knowledge Base
