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OptimoRoute Logo

Get routes that just work

Table of Contents

OptimoRoute - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

OptimoRoute overview

Based on 240 verified user reviews

What is OptimoRoute?

By industry, OptimoRoute reviewers are most commonly professionals in food & beverages (18%). The most frequent use case for OptimoRoute cited by reviewers is route planning (82%).

What do users say about OptimoRoute pricing?

Most reviewers indicate OptimoRoute delivers strong value for money, citing fair pricing, a generous free trial, and flexible subscriptions. Some reviewers feel the per-user cost and extra charges for advanced features can be drawbacks for larger teams.

Starting price

35.1per user /
per month

Alternatives

with better value for money


Pros & Cons

Route Management

User Interface

Pricing

Scheduling

OptimoRoute’s user interface

Ease of use rating:

OptimoRoute pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(78)
5(161)

What do users say about OptimoRoute?

By industry, OptimoRoute reviewers are most commonly professionals in food & beverages (18%). The most frequent use case for OptimoRoute cited by reviewers is route planning (82%).

Select to learn more


Who uses OptimoRoute?

Based on 240 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Food & Beverages
Food Production
Retail
Logistics and Supply Chain
Others

Use cases

Route Planning
Delivery Scheduling
Delivery Management
Food Delivery
Logistics

OptimoRoute's key features

Most critical features, based on insights from OptimoRoute users:

Mobile access
Route optimization
Live driver tracking
Delivery tracking
Scheduling
Data import/export

All OptimoRoute features

Features rating:

Customizable forms
Activity dashboard
Live tracking
Driver eta
Customer management
File storage
Routing
Food delivery dispatching
For restaurants
Order management
GPS
Reporting/Analytics
Real-Time data
API
Dispatch management
Real-Time updates
Driver management
Reporting & statistics
Work order management
Real-Time monitoring
Alerts/Notifications
Drag & drop
Employee management
Geofencing
Mileage tracking
Mobile signature capture
Route history
Performance metrics
Service history
SMS messaging
Inventory management
Territory management
Proof of delivery
Progress tracking
Picking & routing
Real-Time analytics
Warehouse management
Transportation management
3PL management
Real-Time notifications
Real-Time reporting
Traceability
Recurring tasks
Time tracking
Third-Party integrations
Route Management
Technician management
Task scheduling
Surveys & feedback
Supply chain management
Strategic planning
Status tracking
Activity tracking
Alerts/Escalation
Automated scheduling
Barcode recognition
Barcode/Ticket scanning
Barcoding/RFID
Calendar management
Communication management
CRM
Customer history
Customizable fields
Customizable reports
Demand forecasting
Electronic signature
Fleet management
For courier services
For freight operations
Forms management
Geographic maps
Geolocation
Historical reporting
Import/Export management
Job management
Job tracking
Label printing
Maintenance scheduling
Mobile alerts
Monitoring
Multi-Location
Order entry
Order tracking

OptimoRoute awards

Awarded in 8 categories in 2026

OptimoRoute alternatives

OptimoRoute logo

Starting from

35.1

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Elite EXTRA logo
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Jobber logo

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Spoke logo
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Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

OptimoRoute pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Lite

35.1

/user

Per month

Features included:

  • Export to Excel
  • Garmin & More
  • Live Tracking
  • Mobile App for Drivers
  • Plan as Often as You Like
  • Route History
  • Upgrades Included
  • Web Service API and Live ETA & Breadcrumbs

Pro

44.1

/user

Per month

Features included:

  • Analytics
  • Customer Feedback and Live ETA & Breadcrumbs
  • Export to Excel
  • Garmin & More
  • Live Tracking
  • Mobile App for Drivers
  • Plan as Often as You Like
  • Proof of Delivery
  • Realtime Order Tracking
  • Route History
  • Upgrades Included
  • Web Service API
  • Weekly Planning

Custom

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Analytics
  • Customer Feedback
  • Export to Excel
  • Garmin & More
  • Live Tracking
  • Mobile App for Drivers
  • Multi-Day Long-Haul Routes and Live ETA & Breadcrumbs
  • Pickup and Delivery
  • Plan as Often as You Like
  • Proof of Delivery
  • Realtime Order Tracking
  • Route History
  • Thousands of Orders at Once
  • Upgrades Included
  • Web Service API
  • Weekly Planning
  • Commercial Routing
  • Commercial Navigation

User opinions about OptimoRoute price and value

Value for money rating:

Of 21 reviews that provide robust commentary on OptimoRoute's price and value, 90% mention it in a positive light.

Most reviewers indicate OptimoRoute offers strong value for money, highlighting its fair and reasonable pricing, especially for small businesses and those with smaller fleets. They appreciate the generous 30-day free trial, flexible subscription options, and the ability to scale costs as needed. Users say the software quickly pays for itself through productivity gains and increased bottom line. Some reviewers feel the price per user can be a drawback for larger teams or those with tight profit margins, and a few mention that certain advanced features increase costs, making it less ideal for companies not needing those extras.

, and

To see what individual users think of OptimoRoute's cost and value, check out the review excerpts below.

“This simple ability, not to mention their generous 30 day trial (not 3) and the fair pricing led me to purchase a years subscription before I even used the software live on my route.”
MB

Mark B.

Delivery Driver

“Best priced software, espeically for the features it comes with (have spent hours finding the best) Excellent customer service, both phone and email.”
rm

ryan m.

tech

“We only make deliveries between 4.30 and 7.30pm so feel a little penalised by the pricing structure which assumes all day deliveries etc.”
CC

Corrinne C.

COO

OptimoRoute integrations (11)

Integrations rated by users

We looked at 240 user reviews to identify which products are mentioned as OptimoRoute integrations and how users feel about them.

Shopify logo
Shopify

Integration rating: 4.8 (5)

NetSuite logo
NetSuite

Integration rating: 4.5 (2)

Integration rating: 5.0 (1)

OptimoRoute customer support

What do users say about OptimoRoute customer support?

Customer support rating:

We analyzed 34 verified user reviews to identify positive and negative aspects of OptimoRoute customer support.

Widespread user sentiment highlights fast, clear, and same-day responses from the customer support team.

Multiple users report that support is proactive, helpful with onboarding, and offers tailored solutions for unique needs.

A fair number of users appreciate that support remains responsive even during weekends and challenging periods.

Support options

Faqs/forum
Phone support
Email/help desk
Chat
Knowledge base
24/7 (live rep)

Training options

Documentation
Live online
Webinars
Videos
In person

To see what individual users say about OptimoRoute's customer support, check out the review snippets below.

“This, along with the improved customer service and proposal turnaround time has given us an overall cost savings (or benefit) of $7,500 annually. When I call about a question or issue it is answered clearly and quickly (normally on the phone or within a few hours) or if it's a bigger request within one day.”

MR

Mike R.

CEO

“The customer service may be the best part, anytime I have had an issue trying to figure something out, I have gotten a response very timely.”

AD

Angela D.

owner

“The customer service is first rate and I always received an answer from the team at optimal the same day and enjoyed a solution within 24 hours, The program itself is user-friendly and easy to master.”

JS

JONATHAN S.

Owner

OptimoRoute FAQs

Q. Who are the typical users of OptimoRoute?

OptimoRoute has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money


Q. What is OptimoRoute used for?

OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that flex to your unique needs and workflows. Use what you want. Ignore everything else. Scale-up, scale down, try new features as your business grows. OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion. Your field team can capture relevant information seamlessly in the app, such as signatures or photos for proof of delivery or notes about service details. Customers appreciate seeing their technician or driver's status, and everyone loves that text saying the job is done. OptimoRoute customers reduce time spent planning routes by up to 80% and cut fuel and driving expenses by 20%. Because OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules. This not only inspires confidence in the accuracy of implied time and cost savings, but also that services will more than meet client or customer expectations. OptimoRoute delivers top-notch customer service, and their team is easily reached by email or phone if you have questions or want a walkthrough of the software's features and tricks. It's easy to get started with a 30-day free trial and scalable Starter, Business, and Enterprise pricing.


Q. What are the benefits of using OptimoRoute?

OptimoRoute’s logistics optimization software helps field service and delivery businesses provide stand-out service. Whether you do 10 or 1000 stops or service appointments a month, OptimoRoute’s logistics optimization software saves time, cuts costs, and frees up resources to grow your business. Over 3000 businesses across food delivery, retail and distribution, field service, waste management, and more rely on us for scalable routing and scheduling solutions.

All you need to plan your first route is a list of addresses. Upload a CSV, text, or Excel file to get started, and OptimoRoute will plan and optimize your routes in a matter of seconds.

Going a step further, OptimoRoute can factor in specific needs like custom delivery windows, assigning technicians to jobs, and desired start or endpoints. OptimoRoute customers reduce time spent planning routes by up to 80%.

No matter your unique routing challenge, logistics needs, or existing workflows, OptimoRoute makes it easy to get going. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that ensures OptimoRoute can flex to meet your needs, including:

Weekly Planning - Schedule ahead to keep your team moving.

Accurate real-time ETAs - Have confidence in your ETAs. OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules.

Real-time Order Tracking - Keep customers up-to-date. Send customizable SMS messages or emails to customers informing them when a driver or technician is scheduled to arrive.

Proof of Delivery - Rest assured. With real-time delivery documentation employees can capture digital signatures, photos & notes in the Mobile App for simplified claims resolution and better customer service.

Mobile-friendly - OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion.

API Integration - Easily sync your systems with OptimoRoute. A robust, easy-to-use API allows end-to-end integration with your ERP, CRM, POS, FSM, or any other platform.

Like you, we take pride in delivering stand-out customer service. That’s why OptimoRoute offers a 30-day free trial. Take us for a spin and see if the software is a fit. Our team is easily reached by email or phone if you have questions or want a walkthrough of OptimoRoute's features and tricks.


Q. What languages does OptimoRoute support?

OptimoRoute supports the following languages:
Croatian, English, French, German, Russian, Spanish, Thai


Q. Does OptimoRoute support mobile devices?

OptimoRoute supports the following devices:
Android, iPad, iPhone


Q. Does OptimoRoute offer an API?

Yes, OptimoRoute has an API available for use.


Q. What level of support does OptimoRoute offer?

OptimoRoute offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep)

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