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OptimoRoute
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Get routes that just work
Table of Contents
OptimoRoute - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
OptimoRoute overview
Based on 240 verified user reviews
What is OptimoRoute?
By industry, OptimoRoute reviewers are most commonly professionals in food & beverages (18%). The most frequent use case for OptimoRoute cited by reviewers is route planning (82%).
What do users say about OptimoRoute pricing?
Most reviewers indicate OptimoRoute delivers strong value for money, citing fair pricing, a generous free trial, and flexible subscriptions. Some reviewers feel the per-user cost and extra charges for advanced features can be drawbacks for larger teams.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Route Management
User Interface
Pricing
Scheduling
OptimoRoute’s user interface
OptimoRoute pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about OptimoRoute?
By industry, OptimoRoute reviewers are most commonly professionals in food & beverages (18%). The most frequent use case for OptimoRoute cited by reviewers is route planning (82%).
Select to learn more
Who uses OptimoRoute?
Based on 240 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
OptimoRoute's key features
Most critical features, based on insights from OptimoRoute users:
All OptimoRoute features
Features rating:
OptimoRoute awards
OptimoRoute alternatives
OptimoRoute pricing
Pricing plans
Pricing details:
User opinions about OptimoRoute price and value
Value for money rating:
Of 21 reviews that provide robust commentary on OptimoRoute's price and value, 90% mention it in a positive light.
Most reviewers indicate OptimoRoute offers strong value for money, highlighting its fair and reasonable pricing, especially for small businesses and those with smaller fleets. They appreciate the generous 30-day free trial, flexible subscription options, and the ability to scale costs as needed. Users say the software quickly pays for itself through productivity gains and increased bottom line. Some reviewers feel the price per user can be a drawback for larger teams or those with tight profit margins, and a few mention that certain advanced features increase costs, making it less ideal for companies not needing those extras.
, and
To see what individual users think of OptimoRoute's cost and value, check out the review excerpts below.
OptimoRoute integrations (11)
Integrations rated by users
We looked at 240 user reviews to identify which products are mentioned as OptimoRoute integrations and how users feel about them.
Integration rating: 4.8 (5)
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Other top integrations
OptimoRoute customer support
What do users say about OptimoRoute customer support?
Customer support rating:
We analyzed 34 verified user reviews to identify positive and negative aspects of OptimoRoute customer support.
Widespread user sentiment highlights fast, clear, and same-day responses from the customer support team.
Multiple users report that support is proactive, helpful with onboarding, and offers tailored solutions for unique needs.
A fair number of users appreciate that support remains responsive even during weekends and challenging periods.
Support options
Training options
To see what individual users say about OptimoRoute's customer support, check out the review snippets below.
“This, along with the improved customer service and proposal turnaround time has given us an overall cost savings (or benefit) of $7,500 annually. When I call about a question or issue it is answered clearly and quickly (normally on the phone or within a few hours) or if it's a bigger request within one day.”
Mike R.
CEO
“The customer service may be the best part, anytime I have had an issue trying to figure something out, I have gotten a response very timely.”
Angela D.
owner
“The customer service is first rate and I always received an answer from the team at optimal the same day and enjoyed a solution within 24 hours, The program itself is user-friendly and easy to master.”
JONATHAN S.
Owner
OptimoRoute FAQs
OptimoRoute has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is OptimoRoute used for?
OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that flex to your unique needs and workflows. Use what you want. Ignore everything else. Scale-up, scale down, try new features as your business grows. OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion. Your field team can capture relevant information seamlessly in the app, such as signatures or photos for proof of delivery or notes about service details. Customers appreciate seeing their technician or driver's status, and everyone loves that text saying the job is done. OptimoRoute customers reduce time spent planning routes by up to 80% and cut fuel and driving expenses by 20%. Because OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules. This not only inspires confidence in the accuracy of implied time and cost savings, but also that services will more than meet client or customer expectations. OptimoRoute delivers top-notch customer service, and their team is easily reached by email or phone if you have questions or want a walkthrough of the software's features and tricks. It's easy to get started with a 30-day free trial and scalable Starter, Business, and Enterprise pricing.
Q. What are the benefits of using OptimoRoute?
OptimoRoute’s logistics optimization software helps field service and delivery businesses provide stand-out service. Whether you do 10 or 1000 stops or service appointments a month, OptimoRoute’s logistics optimization software saves time, cuts costs, and frees up resources to grow your business. Over 3000 businesses across food delivery, retail and distribution, field service, waste management, and more rely on us for scalable routing and scheduling solutions.
All you need to plan your first route is a list of addresses. Upload a CSV, text, or Excel file to get started, and OptimoRoute will plan and optimize your routes in a matter of seconds.
Going a step further, OptimoRoute can factor in specific needs like custom delivery windows, assigning technicians to jobs, and desired start or endpoints. OptimoRoute customers reduce time spent planning routes by up to 80%.
No matter your unique routing challenge, logistics needs, or existing workflows, OptimoRoute makes it easy to get going. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that ensures OptimoRoute can flex to meet your needs, including:
Weekly Planning - Schedule ahead to keep your team moving.
Accurate real-time ETAs - Have confidence in your ETAs. OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules.
Real-time Order Tracking - Keep customers up-to-date. Send customizable SMS messages or emails to customers informing them when a driver or technician is scheduled to arrive.
Proof of Delivery - Rest assured. With real-time delivery documentation employees can capture digital signatures, photos & notes in the Mobile App for simplified claims resolution and better customer service.
Mobile-friendly - OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion.
API Integration - Easily sync your systems with OptimoRoute. A robust, easy-to-use API allows end-to-end integration with your ERP, CRM, POS, FSM, or any other platform.
Like you, we take pride in delivering stand-out customer service. That’s why OptimoRoute offers a 30-day free trial. Take us for a spin and see if the software is a fit. Our team is easily reached by email or phone if you have questions or want a walkthrough of OptimoRoute's features and tricks.
Q. What languages does OptimoRoute support?
OptimoRoute supports the following languages:
Croatian, English, French, German, Russian, Spanish, Thai
Q. Does OptimoRoute support mobile devices?
OptimoRoute supports the following devices:
Android, iPad, iPhone
Q. Does OptimoRoute offer an API?
Yes, OptimoRoute has an API available for use.
Q. What level of support does OptimoRoute offer?
OptimoRoute offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep)

























