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Route4Me

Fleet route planning & route optimization software for SMBs

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Route4Me Features

Features Summary

Functionality

4.3

/5

311

Total features

77

15 categories

Route4Me features

3PL Management
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Assignment Management
Automated Scheduling
Barcode / Ticket Scanning

Common features of Courier software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Barcode / Ticket Scanning
Barcode Recognition
Billing & Invoicing
Billing Rate Management

Price starts from

9.99

Per month

Usage Based

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

311

Price starts from

9.99

Per month

learn more

Total Features

77

Unique features

  • Carrier Management

  • Fuel Tracking

  • Route Management

  • Contact Database

Functionality

4.9

/5

849

Price starts from

Free

visit website

Total Features

20

Features in Common

9

Unique features

  • Labeling

  • Order Tracking

  • Ground Shipping

  • Shipping Labels

Functionality

4.7

/5

778

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

29

Features in Common

12

Unique features

  • Multiple File Format Support

  • Order Tracking

  • Label Printing

  • Order Fulfillment

Common Route4Me comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Amazing time saver! Have been using with other companies I worked for. It's a must have!

Reviewed 4 years ago
Pros

Ease of use and connects to my GPS app. Finds all the stops I need to visit accurately. I like the weekly report you send as well.

Cons

I'm a big fan...hard to find anything I don't love about it. I wish the non mobile version were more affordable

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Solution for managing In-Field team members

Reviewed 2 years ago

Overall, I had a positive experience working with Route4me. They provided a great level of service and support to my team going the extra mile to enhance the application to cater to our needs.

Pros

The ability to plan routes for multiple team members and manage driver activity

Cons

The accessibility and ease of extracting large data sets of historical routing analytics for individuals

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Technical support and customer follow through terrible

Reviewed 3 years ago

Create routes to pickup our students from home and deliver them to school in the morning. Was hoping to cut route times, pickup more students at their homes, and reduce bus operating costs. Then in the afternoon take the students back home. I was never able to complete this task with the software, as it appeared some of the features of the software once enabled did not function. Mainly no U Turns...

Pros

Looked like good value, and ease of use.

Cons

Technical support. Some features could not be made to work. Was promosed a demo period during my free trial, to help set up our routes, and understand the features of the software. To insure that I was able to be up and running before the end of my 7 day free trial. I was promised the demo daily, and it never happened. I actually had three appointments for the demo. The first was never confirmed....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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application route book

Reviewed 2 years ago

it frustrates me on a regular basis when it just erases my completed stops therefore I have to take the time it was originally saving me to figure out what's been completed and what has not. I LOVE THE APP when it is working properly and have suggested the app to others in my same field. I love that I can add as many stops as i would like.

Pros

that it plans it all for you. that it optimized and that the edit feature to duplicate and or rename my route books.

Cons

it has some major flaws when it comes to just shutting down and erasing all my completed stops for that day causing wrong data to be recorded and logged and in the end causing me to miss stops or go back to ones already completed. because it usually happens toward the middle to end of my day.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Saves you time and money

Reviewed 4 years ago
Pros

Easy to use, I use the microphone on my smartphone to input the addresses which makes it easier. The app puts all my stops in order, Once you get used to it, it's second Nature.

Cons

You must hit the microphone button for each entry I wish they'd streamline that aspect. If they can figure a way to Get it to automatically move on to the next entry without hitting several buttons it would be far more Valuable to me!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nice

Reviewed a month ago

I need more time to learn about this program

Pros

Helps with deliveries Making routes most efficient

Cons

Nothing I did not have enough time to find out more about this software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Efficiency toward bottomline

Reviewed 8 days ago

Used to reduce the down time and expense of back tracking

Pros

easy to apply to daily task when considering what was required

Cons

it was not offered for lower price or in addition to another mapping product

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Daily User

Reviewed 2 years ago

I am a  daily user of your route4me app. As I am a FedEx home delivery driver. I enjoy the simplicity of the app, in comparison to other GPS apps on the market. However, it seems sometimes some of the addresses I input get dropped off once I optimize the route or either the map location places me on the other block in location to the address I am seeking. I have conducted an update to the software and it still happens. This is frustrating when executing my route, as I have to spend additional time redirecting myself from map location.

Pros

Simplicity and ease of use of the app. Unlimited stops can be added, easy to update, change or add locations while en route

Cons

Sometimes inaccurate place of address location, long time to optimize and load No indication of duplicate address being added. Inconsistent ability to change location as visited, the app will sometimes not change color.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Route4Me - a valuable tool to help us accomplish our mission

Reviewed 3 years ago

Our organization is an all-volunteer non-profit that delivers healthy food to our city's children every week throughout the Summer school vacation when the meals normally available from the school system to low-income families is no longer available.

Pros

Ease of creating new maps from imported addresses. The flexibility of modifying routes easily by importing new addresses and inserting them into existing routes with drag and drop technology. Critical to our operation is the ability to export mapping results from Roue4Me to be imported into our database and be integrated with our delivery lists. Route4Me does this easily.

Cons

Our drivers are all volunteers so we do not use all of the powerful Smartphone navigation available from Route4Me so we rely upon printed maps and driving directions. I find the quality of the printed maps lacking due to the density of our 12 routes, making 15 to 25 stops per route over quite compact local routes in the city.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Time & Miney Savings

Reviewed 3 years ago

Excellent application. Has taken me thousands of miles without getting lost and saved me countless hours in travel time hundreds of dollars in gas.

Pros

Allows me to enter desired destinations, then each destination can be organized based on selected criteria by “Replanning the Route”. This makes my daily driving more efficient and cost effective.

Cons

Entering the “Departure Address”, then changing the “Departure Address” to something else where another address is desired, and I would like there to be a particular final destination. This can get confusing and time consuming when the “Optimization” setting needs to be changed. Recommend there be an option to enter “Final Destination” by itself.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Worth Over $100,000

Reviewed 2 years ago

The customer service is 20 out of 10. Close to the best in any business (mine is good too :-) but I would say they are the Cadillac of any service team I have been around.

Pros

I can have a route up and running in minutes. My routes change often during the day. With a click of a (+) add address I can add as many as I want. Optimization for the least amount of gas, millage and time. I can copy paste from an excel sheet.

Cons

Really, I have nothing to report negative, really. I am grandfathered in to a 50.00 month plan now I understand it is more.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thank you Route4Me!

Reviewed 6 years ago

Through Route4Me's generosity, 'GotLunch! Laconia' was able to use their routing program to help deliver summer lunches to poor children in Laconia, NH this past summer. It made a huge difference on so many levels. "GotLunch! Laconia" is an all-volunteer organization that provides lunches to hundreds of children in Laconia, NH each week while school is out. These are kids that qualify for free and...

Pros

Ease of use; comprehensive functions, bottom-line - it works!

Cons

Nothing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Expensive with lots of additional costs

Reviewed a year ago

There have been two times I've tried to resolve an error happening in back end when creating routes but support team has not been in touch (confirmed by chat that its a R4M error) Its been good but the plans are inflexible and the issue above has stopped me getting the most I can out of it.

Pros

The reporting abilities are quite useful and easy to use

Cons

There are errors and the training is not that easy to use - the additional costs also amount very quickly especially for a small operation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Satisfied User

Reviewed 3 years ago

Overall I am very satisfied with this product and would recommend it to my co-workers.

Pros

The speed in which the stops are organized ease of use of the product. Also the ability of this product to add or adjust stops to the original route without having to initiate a whole new route.

Cons

The accuracy of the product when organizing the stops into a route is questionable. Stops on the same street have not routed accurately. They did not follow each other in order. Also after a stop has been completed the user is not sure of or unclear as to which way to proceed to begin the next stop. Also when the user has made a mistake and turned the wrong way,it would be easier to advise the user to make a U-turn rather then to advise them to proceed around the block etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software

Reviewed 9 months ago

The software is great and has a lot of features that can be used for future as well when your fleet expands or even your requirements

Pros

The software helps assign boundaries which vehicles are supposed to avoid while scheduling the route and place new orders from customer site itself through app.

Cons

It actually servers all our purposes exactly and hard to comment anything least liked here.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great time-saver that's easy to use

Reviewed 9 months ago
Pros

The route optimization feature has saved my organization so much time when it comes to planning routes for our home-bound deliveries. It has allowed us to organize our deliveries in a way that is easier and more manageable for our volunteer drivers.

Cons

Occasionally when using Route4Me, I will need to input the excel file twice because the app will miss a route due to an input. For example if I put 10 routes with a max of 10 deliveries on a route, it will give 10 routes with 9 deliveries on each route and another route for "Unrouted Destinations"

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Route4Me Had Just What We Were Looking For!

Reviewed 3 years ago

Software offers the specific abilities we desired and is easy to use. Customer Support is helpful and the live chat is always available. The new customer onboarding session was a great help!

Pros

The most important feature we had to have was being able to route using pre-set ETA's. Software is fairly easy to use and the 90 min onboarding session answered the questions I had.

Cons

When uploading a route there are a lot of screens that you have to click through until the route is actually created. They are time consuming and at times tedious.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Costumer Service

Reviewed a year ago
Pros

Salesforce Sales Cloud is a stable interface that functionality appeals to me. It's quick to navigate and communicate. The functionalities are in accordance with the structure and requirements of the work. We use chatters to help communicate within the group. We also identify and divide client's cases and submissions. This enables us to deliver better reporting . The syncing with third-party applications is very useful. Our phone system maintains track of all incoming and outgoing calls. And we are able to transfer chat conversations into specific files.

Cons

It can be difficult to find good support because it is so complicated. If you want to use Salesforce Service Cloud, finding good support who knows what they're doing in the initial setup is probably the most important challenge you'll face. Find a Salesforce Accredited Partner to maximise the chances of having good support. Using the different Salesforce Tools available to you will also assist you in implementing Salesforce.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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easy fro routing

Reviewed 4 years ago

know where to send my drivers

Pros

ease of use. voice data entry makes it very easy to enter stops. complete information and directions available as needed.

Cons

no real customer support. Human voice needed at times. My questions do not fit in the drop down menu. I suggest using a human contact at least once per year to advise of changes, improvements and to review contract

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Daily Trips

Reviewed 3 years ago

Using Route4me is a great tool to optimize my daily delivery stops. It definitely helps efficiently run my routes.

Pros

Software works great. I easily enter my address.

Cons

I don't like all the confirmation steps needed to complete an entry. Setting start location needs to be one step, set and thats it. Each time I utilize the arrive and exit function I have to hit ok, that's annoying.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I can not find a reason to NOT use Route4Me!!!

Reviewed 9 months ago

I am hooked. I almost wish I could use it more often, but that would really make much work for me. I think it is quite wonderful! If it could drive for me, while doing everything else it does for me, maybe that would be an improvement, but I believe that is an option that I lack the ability to use. So perfect, just wonderful!!

Pros

Well I would say how much time it saves me, but I must say the most valuable part of this software is the Customer Service Reps that stand ready to help. [SENSITIVE CONTENT] have been able to almost predict when I was struggling and needed some mild assistance. Their professionalism could not be improved upon. Top notch gentlemen!!

Cons

Sometimes the mapping angle is a tad off. Also I wish there was a way I could circle a specific area and make a sub route from a larger route, but there is ways around that, and I have picked up so many other time saving tricks that I have afternoons off during the busiest week of my job!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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When I use it,it works

Reviewed 4 years ago
Pros

Easy baby easy I use it for setting up my run list daily and not always in the same area. I cover the entire county some 5 or 600 square miles or more. It sets me up so I don't waste my time getting from 1 stop to the next.

Cons

Uuum let me get back to you on this. I would say the software needs to recognize the area your in so I don't have a stop in Rome or France when I'm in So Cal. That kinda messes everything up. Program the softwares for the state your in not the state of confusion.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Route Maximization

Reviewed a year ago

The app gives me the ability to reduce my drive time to each client. It allows me to spend more time with each client by giving me the fastest time between locations.

Pros

Saves me time on getting each client by maximizing time between locations.

Cons

The notes section could be improved to allow cut and paste and to edit existing notes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Took the guess work out of service and delivery

Reviewed 4 years ago

Freed up the daily, mundane grind of taking my established client base and "working in" client one-off's. It also allows me to better track driver productivity to see if either they aren't actually as busy as reported or over worked in which I can make the business decision to bring on another driver either full-time or over flow.

Pros

Very easy to upload my client base and fins the best order of my service stops. It actually showed my "unbalanced" routes and where I could improve in scheduling as well as showed me a lapse in driver reported mileage and excess time per stop.

Cons

Some functionality for back-end processes like auto invoicing as well as automatic dispatching were still easier to do by hand.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User of Route4Me

Reviewed 2 years ago

its been a handy great tool to have

Pros

puts my routes in order from closest to furthest

Cons

I am not techy it can be a little confusing but after a while I got it