Route4Me Reviews

It’s easy to use and for the most part accurate. Easy to make on the fly adjustments.

Occasionally inaccurate in its routing.

The most important feature we had to have was being able to route using pre-set ETA's. Software is fairly easy to use and the 90 min onboarding session answered the questions I had.

When uploading a route there are a lot of screens that you have to click through until the route is actually created. They are time consuming and at times tedious.

The software is easy to implement on phones and generally easy to follow directions. Ideally you need another app (google maps or Waze) to accurately route uoy

For every problem you encounter you call the company. EVERY time they have a solution, but it will cost you. EVERY TIME. There is nothing in their basic package that covers what a fraction of people will need. Even when using two different routing apps, the Route4Me software will route you incorrectly. Thank goodness we keep phone numbers to each stop. Some of the analytics are unavailable, again, unless you pay fo them.

Routing on the Route4me is so much better

I don't think the optimisation is the best

The way we add and conform the route.Clear view and contrasted colors.

Not always clear how to proceed. Do we need a tutorial....?

Easy to optimize a route, check route in map

On the app you can’t color code business, residential, pickups. Which to me is the heart to my route. Will not renew

I love how I can export my route to an excel sheet.

I think its the type of plan I have but I dont like that I can use it on my computer only the mobile version.

I like being able to see arrival times and departure times to stay on track with my clients. I also like to be able to print them a copy of our route, so they know what to expect.

I was initially frustrated by the time zone issue, but [SENSITIVE CONTENT] helped me fix it, so now I have no issues. I can use the software as intended without any issues.

The route optimization and recurring routes is most important for our company. It generates a fresh route however you schedule it to occur. The route optimization lets my drivers know the best way to complete their routes and helps our company be more efficient on a daily basis.

There is nothing that comes to mind under this catagory.

Knowing where are all my stops and find out where is our driver when he has to make a delivery

When is an error not to have many options to solve our situation

Ease of creating new maps from imported addresses. The flexibility of modifying routes easily by importing new addresses and inserting them into existing routes with drag and drop technology. Critical to our operation is the ability to export mapping results from Roue4Me to be imported into our database and be integrated with our delivery lists. Route4Me does this easily.

Our drivers are all volunteers so we do not use all of the powerful Smartphone navigation available from Route4Me so we rely upon printed maps and driving directions. I find the quality of the printed maps lacking due to the density of our 12 routes, making 15 to 25 stops per route over quite compact local routes in the city.

Route maps interface: ability to view multiple routes and swap calls for optimization.Address Book Grouping: isolating services by day on map for creating new routes.

Automatic System Route optimization: function could be improved for high density areas -manual adjustments are necessary after optimization for multiple routes

It’s a useful app and I use it daily, This is a very handy service but you need to include and option to not be directed towards tollways.

Tollways should be here individual option so that you’re not always trying to direct me towards Those dang roads. I have wasted thousands of dollars in fuel finding an alternate route from this app directing me to them. It’s not fair and I would like to see an option button .

Ease of use, route planning alternatives, adaptability to our customers for control and follow-up.

The features to be improved could be more personalized advice and thus take full advantage of the different options and thus seek the efficiency of drivers and deliveries.

we use it every to optise the routes of our 10 trucks and track them. proof of deliveries online.

would like to have the ability to oreset territories

I love that it will allow me to attach pictures and notes for every address.

The optimization is off always. I have stopped using it for that.

I love the route distance between stops And the over all details on the plan itself. The productive text and street names are terrible. Have a look at some Irish street names and towns lands and you will see what I mean.

I used to be able to put the Irish eircode (postcode) but not for a year or so. It was very handy.

Routing is good and integration was easy

Running route replays is a little clunky

Salesforce Sales Cloud is a stable interface that functionality appeals to me. It's quick to navigate and communicate. The functionalities are in accordance with the structure and requirements of the work. We use chatters to help communicate within the group. We also identify and divide client's cases and submissions. This enables us to deliver better reporting . The syncing with third-party applications is very useful. Our phone system maintains track of all incoming and outgoing calls. And we are able to transfer chat conversations into specific files.

It can be difficult to find good support because it is so complicated. If you want to use Salesforce Service Cloud, finding good support who knows what they're doing in the initial setup is probably the most important challenge you'll face. Find a Salesforce Accredited Partner to maximise the chances of having good support. Using the different Salesforce Tools available to you will also assist you in implementing Salesforce.

ease of use. voice data entry makes it very easy to enter stops. complete information and directions available as needed.

no real customer support. Human voice needed at times. My questions do not fit in the drop down menu. I suggest using a human contact at least once per year to advise of changes, improvements and to review contract

Very easy to use with a fantastic interface, who doesn't require any kind of training. Platform speed is very high and API availability make Route4Me the standard de facto about route planning systems.

Not so easy to find marketing information on the web site, but European office supported us by phone very well.

Easy baby easy I use it for setting up my run list daily and not always in the same area. I cover the entire county some 5 or 600 square miles or more. It sets me up so I don't waste my time getting from 1 stop to the next.

Uuum let me get back to you on this. I would say the software needs to recognize the area your in so I don't have a stop in Rome or France when I'm in So Cal. That kinda messes everything up. Program the softwares for the state your in not the state of confusion.

Very easy to upload my client base and fins the best order of my service stops. It actually showed my "unbalanced" routes and where I could improve in scheduling as well as showed me a lapse in driver reported mileage and excess time per stop.

Some functionality for back-end processes like auto invoicing as well as automatic dispatching were still easier to do by hand.

I love your app because it is awesome helping me route garage sales in our large community of 160,000. It is easy to use and it organizes garage sales according to addresses. It is able to ‘optimize’ the long list. And, it is FREE to me. VERY easy to use. I don’t ‘save’ routes because they change daily. Once I see the map locations, I can add or delete. (I usually delete sales that are 8-10+ miles from my house.) I can see how a business can use this to determine their driver’s route. Saves money in gas

It may be ‘me’ but I would like to print out the addresses in routes order so I don’t need to re-write the order from 1 to 10.

that is routes everything and that I can get real time as to where our delivery driver is

it will send us all over town if there is more than 20 stops...have us go from one end of town to the other and then back .