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Sendcloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shipping and logistics software for e-commerce businesses
Table of Contents
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Sendcloud - 2026 Pricing, Features, Reviews & Alternatives
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Sendcloud overview
What is Sendcloud?
Sendcloud is a shipping software designed to help eCommerce businesses handle and streamline checkout processes, delivery tracking, and order returns on a centralized platform. Administrators can configure workflows and rules, enabling them to automatically assign the required shipping method to each order based on customers’ packing preferences.
Sendcloud allows organizations to print shipping labels using a barcode scanner and generate CN22 forms for customs clearance. Managers can track the status of delivered orders with details including customer’s name, country, order number, processing status, and selected carrier. It also lets users improve marketing operations by adding Instagram posts or banner advertisements across the branded tracking page.
Sendcloud offers an API, which enables businesses to integrate the platform with various third-party applications, such as Shopify, Magento, WooCommerce, PrestaShop, and more. It also provides a dashboard, which helps users gain an overview of total shipment returns, shipments per carrier, and per country via actionable analytics.
Key benefits of using Sendcloud
- label creation
- tracking
- returns
- picking & packing
- and much more!
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Simplicity
Logistics
Automation
Responsiveness
Affordability
Sendcloud’s user interface
Sendcloud pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
4.1
Ease of use
4.3
Customer support
3.9
Reviews sentiment
What do users say about Sendcloud?
Reviewers indicate Sendcloud streamlines shipping by integrating multiple carriers, automating label creation, and centralizing shipment management, which saves significant time and reduces manual work. They find it easy to set up and use, with intuitive navigation and quick implementation, though some mention missing features and occasional issues with label accuracy or international shipping options.
Users report that pricing is generally competitive and helps small businesses access better rates, but they experience hidden costs and unclear charges at times. They feel customer support is helpful initially, but many say it becomes slow or unresponsive after onboarding.
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Who uses Sendcloud?
Based on 96 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Sendcloud's key features
Most critical features, based on insights from Sendcloud users:
All Sendcloud features
Features rating:
Sendcloud alternatives
Sendcloud
Starting from
40
Per month
ShipStation
Starting from
14.99
Per month
Shippo
Starting from
0
FreightPOP
Starting from
No pricing info
Sendcloud pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Branded Return Portal
- Multiple Branded Tracking Emails
- Priority Support
- Set up to 5 Shipping Rules
- Ship With Your Own Carrier Contract (Max 10000 Labels/Month)
- Unlimited Shipping Lines and Return Lines and Checkout Plugin (Default Delivery)
- Unlimited Shop Integrations
- Use Sendcloud Discount Rates
User opinions about Sendcloud price and value
Value for money rating:
To see what individual users think of Sendcloud's price and value, check out the review snippets below.
Jiseon K.
Freelancer
Sabine B.
owner
Sendcloud integrations (38)
Integrations rated by users
We looked at 96 user reviews to identify which products are mentioned as Sendcloud integrations and how users feel about them.
Integration rating: 4.0 (3)
Sendcloud support options
Typical customers
Platforms supported
Support options
Training options
Sendcloud FAQs
Sendcloud has the following pricing plans:
Starting from: €40.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Sendcloud?
Sendcloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Sendcloud support?
Sendcloud supports the following languages:
Dutch, English, French, German, Italian, Spanish
Q. Does Sendcloud offer an API?
Yes, Sendcloud has an API available for use.
Q. What other apps does Sendcloud integrate with?
Sendcloud integrates with the following applications:
Wix, Shopify Plus, Adobe Commerce, WooCommerce, PrestaShop, Shopware, PlentyONE, Shopify POS, ShipHero, Lightspeed Retail, BigCommerce, Shopify
Q. What level of support does Sendcloud offer?
Sendcloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support