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Alleva
5
189
4
56
3
26
2
2
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Alleva - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Alleva overview
Based on 282 verified user reviews
What is Alleva?
Alleva is an electronic medical records tool with key features that include document management, charting, HIPAA compliance, EMR/EHR functionality, appointment scheduling, and more.
Who uses Alleva?
By industry, Alleva reviewers are most commonly professionals in mental health care (44%). The most frequent use case for Alleva cited by reviewers is electronic medical records (47% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Ease of Use
Reporting
Customization
Bugs and Issues
Notes
Data Entry
Alleva’s user interface
Alleva pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about Alleva?
Alleva is an electronic medical records tool with key features that include document management, charting, HIPAA compliance, EMR/EHR functionality, appointment scheduling, and more.
Select to learn more
Who uses Alleva?
Based on 282 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Alleva's key features
GetApp's analysis of 87 verified user reviews collected between June 2022 and August 2024 identifies Alleva's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Alleva's Document Management capabilities for their ease of use and efficiency. They report being able to create, upload, and find documents easily, which helps in organizing and accessing critical information. Users highlight the ability to customize documents and the straightforward navigation process. However, some mention the limitation of uploading only three documents at a time as a minor inconvenience. Overall, they find it valuable for maintaining compliance and ensuring all documents are readily available and well-organized. Of the 27 Alleva users who gave detailed accounts of their use of Document Management, 100% rated this feature as important or highly important.
Reviewers indicate that Alleva's Charting capabilities are user-friendly and efficient. They find it easy to complete and manage charts, with information being readily available and well-organized. Users appreciate the ability to share charts among the medical team and the ease of entering notes. Some mention that the charting flow can be choppy, but overall, they feel it simplifies their workflow and is better than other systems like KIPU. Of the 22 Alleva users who gave detailed accounts of their use of Charting, 100% rated this feature as important or highly important.
Ashley E.
Registered Nurse
Eduardo O.
counselor
Monica D.
RN
Andrea C.
Program Director
Users report that Alleva's HIPAA Compliant capabilities provide peace of mind by ensuring client privacy and confidentiality. They highlight the importance of maintaining HIPAA compliance for protecting patient information and appreciate the custom templates and consents available. Reviewers feel confident that Alleva meets all necessary regulations and helps them maintain the highest level of confidentiality in their daily tasks. Of the 39 Alleva users who gave detailed accounts of their use of HIPAA Compliant, 97% rated this feature as important or highly important.
Reviewers appreciate Alleva's EMR/EHR capabilities for their customization options and compliance with licensing agencies. They find it effective for medication management and storing records. However, some users mention issues with tech support and the need for improvements in the charting and prescription flow. Despite these concerns, many users feel that Alleva provides a sustainable and user-friendly EHR system that meets their needs. Of the 18 Alleva users who gave detailed accounts of their use of EMR/EHR, 89% rated this feature as important or highly important.
Reviewers find Alleva's Appointment Scheduling capabilities helpful for organizing workflows and scheduling sessions. They appreciate the integration with Google Calendar and the ability to create notes from calendar events. Users report that it is easy to schedule and adjust appointments, although some mention glitches and the need for better handling of multiple calendars. Overall, they feel it improves the scheduling process and helps in managing client appointments effectively. Of the 23 Alleva users who gave detailed accounts of their use of Appointment Scheduling, 87% rated this feature as important or highly important.
All Alleva features
Features rating:
Alleva alternatives
Alleva integrations (4)
Integrations rated by users
We looked at 282 user reviews to identify which products are mentioned as Alleva integrations and how users feel about them.
Integration rating: 4.0 (2)
Integration rating: 3.5 (2)
“Lab interfaces are important”
Marcos M.
Physician
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
Alleva customer support
What do users say about Alleva customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Alleva customer support.
Widespread user sentiment highlights Alleva's customer support as responsive, helpful, and quick to address issues or questions.
A number of users appreciate the knowledgeable support team, especially during onboarding and system setup.
Multiple users note the ease of contacting support and the team's willingness to tailor solutions to specific needs.
A minority of users report delays in response times and difficulty reaching customer support when urgent help is needed.
Support options
Training options
To see what individual users say about Alleva's customer support, check out the review snippets below.
“They are very helpful and responsive, and they guide you through the setup process step by step.”
Chris M.
Director Of IT
“Happy to be working with Alleva, when I have had any issues the customer support team is always very responsive and helpful.”
Jenny J.
Nurse
“We literally could not order RXs for days and received no assistances.”
Chris C.
Director
“Ineffective and Dismissive Support Despite raising dozens of support tickets and spending hours on the phone (often with the same issues recurring), resolution was rarely achieved.”
Jacob B.
Clinical Director
Alleva FAQs
Alleva makes life easier for clinicians by providing a user-friendly, cloud-based EMR system designed specifically for the needs of behavioral health centers. With Alleva, tasks are streamlined, and features like reporting and compliance are automated. As a result, clinicians have more time to spend with the people in their care. Alleva utilizes Zoom technology to help clinicians stay in contact with their clients who are unable to attend in-person sessions and people who prefer remote treatment. It also facilitates communication with alumni and family members via Zoom and the Alleva app. A few highlights of Alleva: * Task Based - Our dashboard is task-based. If you have notes that need to be saved and signed, you don't need to go into each client chart to find what needs to be completed. When you log in for the day, you will see everything that needs to be completed. * Compliance Driver- Clinicians can easily select treatment plan objectives that populate right into the note. We require your clinicians to write a thorough note. Our add clinical terms box will prompt them to use high-quality verbiage. Require that an ASAM or Mental Status Exam be completed on certain sessions. This functionality saves your clinical director a lot of audit time! * Mobile App For Clients - We have an app that current clients & alumni can download that will send a daily thought, schedule for the day, homework, and questionnaires. * Notifications - If notes are not being completed, you will receive notifications- even text messages if necessary. * Client/Parent Portal- Send HIPAA compliant consents to be electronically signed within the portal. Send out mass announcements to current clients, parents, or alumni. View upcoming sessions and complete telehealth sessions right from the portal. * Telehealth - We have HIPAA-compliant video conferencing (telehealth) built into the platform. * Mobile Friendly - We are mobile responsive- do all of your notes with voice dictate on your phone. * Alleva Insights- Our advanced reporting tool can generate any type of report that you want in the system. Fully customizable dashboards. * Support- Our staff will support you every step of the way at no additional charge. * Text message reminders- Your clients will receive text message reminders for upcoming groups, increasing the show rate significantly.
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