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Boulevard
5
274
4
60
3
22
2
2
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Boulevard - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Boulevard overview
Based on 365 verified user reviews
What is Boulevard?
Boulevard is a salon program offering key features such as appointment scheduling, online booking, calendar management, client database, and confirmations/reminders, among others.
Who uses Boulevard?
By industry, Boulevard reviewers are most commonly professionals in health, wellness and fitness (27%). The most frequent use case cited is appointment scheduling (70% of reviewers).
Starting price
per month
Pros & Cons
Client Support
User Interface
Customer Support
Bugs and Issues
Inventory Management
Frequent glitches and disruptions
Boulevard’s user interface
Boulevard pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Boulevard?
Boulevard is a salon program offering key features such as appointment scheduling, online booking, calendar management, client database, and confirmations/reminders, among others.
Select to learn more
Who uses Boulevard?
Based on 365 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Boulevard's key features
GetApp's analysis of 90 verified user reviews collected between August 2021 and June 2024 identifies Boulevard's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Boulevard's appointment scheduling capabilities, highlighting its ease of use and user-friendly interface. They find it simple to schedule appointments, view services, prices, and availability. Users report that the system is intuitive and quick, with a sleek design. However, some mention issues with gaps in scheduling and the need for more streamlined processes within the app. They also note the convenience of scheduling on both computer and phone, and the positive feedback from clients regarding the scheduling process. Of the 24 Boulevard users who gave detailed accounts of their use of Appointment Scheduling, 100% rated this feature as important or highly important.

Corinne '.
Practice Admin
Joshua G.
Owner
Deborah H.
Licensed Massage Therapist
Yahaira P.
Esthetician
Users report that Boulevard's online booking is a valuable aspect, allowing clients to book appointments easily without creating an account. They appreciate the convenience for clients with busy schedules and the integration with their website. Reviewers highlight the ease of checking availability, pricing, and scheduling. They also mention the helpfulness of real-time alerts and the ability for clients to self-schedule. Some users note confusion about payment during booking and the desire for more control over appointment approvals. Of the 28 Boulevard users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.

See related user reviews
Leith S.
Salon Manager
Julianne N.
Esthetician

Marianne M.
Owner
Reviewers indicate that Boulevard's appointment management is straightforward and user-friendly. They appreciate the clean interface, easy rescheduling, and cancellation processes. Users find it helpful to manage appointments throughout the week and value the pre-booking capability. They also mention the importance of two-way messaging and the ability to send confirmation emails. However, some users note issues with overlapping appointments and the need for better notifications when appointments are moved. Of the 18 Boulevard users who gave detailed accounts of their use of Appointment Management, 100% rated this feature as important or highly important.
See related user reviews
Stephanie K.
Owner Medical Director
Marisa M.
Assistant Manager
Luda J.
Hair dresser
Ashley W.
Nurse
Users report that Boulevard's calendar management is efficient and easy to use. They appreciate the ability to see their schedule clearly, move appointments with the drag-and-drop capability, and manage staff calendars. Reviewers find the interface user-friendly and quick, with easy access to information. They also mention the convenience of tracking appointments and organizing schedules. Some users note the need for improvements in creating same-time appointments and controlling the calendar from the app. Of the 20 Boulevard users who gave detailed accounts of their use of Calendar Management, 100% rated this feature as important or highly important.
Reviewers highlight Boulevard's client database as a valuable tool for storing and managing client information. They appreciate the ability to merge and update profiles, track visit frequency, and view appointment history. Users find it easy to add notes, formulas, and photos to client profiles. They also mention the usefulness of pulling reports and retaining detailed client information. Some users note challenges with duplicate profiles and the desire for more options to block or delete accounts. Of the 16 Boulevard users who gave detailed accounts of their use of Client Database, 100% rated this feature as important or highly important.
Users report that Boulevard's confirmations and reminders are effective in reducing no-shows and keeping clients informed. They appreciate the ability to send automated text and email reminders, and the option for clients to confirm or cancel appointments. Reviewers find the reminders helpful for both clients and staff, with some noting the importance of customizable messages. They also mention the convenience of having a separate message center for client communication and the positive impact on appointment attendance. Of the 28 Boulevard users who gave detailed accounts of their use of Confirmations/Reminders, 96% rated this feature as important or highly important.
All Boulevard features
Features rating:
Boulevard alternatives
Boulevard pricing
Pricing plans
Pricing details:
User opinions about Boulevard price and value
Value for money rating:
To see what individual users think of Boulevard's price and value, check out the review snippets below.
michele b.
Owner
Mandy A.
Business Administrator
Boulevard integrations (5)
Integrations rated by users
We looked at 365 user reviews to identify which products are mentioned as Boulevard integrations and how users feel about them.
Integration rating: 4.7 (7)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Integration rating: 3.3 (4)
“Overall really strong, a few quirks but it keeps getting better and more useful.”
Garrett C.
Owner
Integration rating: 5.0 (4)
“I need my statuses updated when I am in meetings”
Dorle L.
Global Payroll Administrator
Integration rating: 4.0 (2)
Boulevard customer support
What do users say about Boulevard customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Boulevard customer support.
Widespread user sentiment highlights Boulevard's customer support as highly responsive, often providing answers within minutes.
A large number of users appreciate the knowledgeable and professional support team, describing them as patient and helpful.
Broad user base values the ease of accessing support, with dedicated reps and real-time assistance readily available.
Common user feedback praises the hands-on training, prompt troubleshooting, and willingness to go above and beyond for clients.
Support options
Training options
To see what individual users say about Boulevard's customer support, check out the review snippets below.
“Additionally, the customer service was excellent, providing prompt and helpful responses to any inquiries.”
Cristal M.
Offsite Receptionist
“The customer service is absolutely extraordinary and they respond to any of our questions immediately.”
Rosie F.
owner
Boulevard FAQs
Boulevard delivers the #1 client experience platform purpose-built for salons, spas, medspas, and other appointment-based, self-care businesses. Boulevard empowers business owners and professionals alike to deliver personalized, elevated experiences to their clients through sophisticated online appointment scheduling, messaging, marketing, and payments that are simple, elegant, and reliable. Wildy efficient and impeccably designed, Boulevard delivers everything you need to optimize your schedule, unlock hidden revenue, and build deeper client relationships that keep them coming back. Visit joinblvd.com now to learn more and request a demo.
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