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CommentSold
5
95
4
17
3
1
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social commerce & customer engagement solution for retailers
Table of Contents
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CommentSold - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
CommentSold overview
What is CommentSold?
CommentSold is a cloud-based social commerce solution which assists retailers with customer engagement and referrals. Its key features include catalog management, search engine optimization, predefined templates, data synchronization, channel management and reporting.
The online application allows customers to identify purchasable items in a post, video or live stream and purchase through comments. An invoice is sent through messenger or email and customers can click a link to access their cart and check out. With the gamification feature, users can send timed pending cart reminders to customers and configure cart expiration duration. The shipping functionality enables staff to generate packing lists and labels, combine and ship orders and manage multiple orders at once.
CommentSold includes a reporting tool which allows managers to view stock, analyze customer trends and monitor vendor performance. It helps teams automate tax calculations, monitor fulfillment activities and check real-time inventory levels. The system lets firms create a branded mobile application and synchronize it with the web store.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Invoicing
Online Shopping
Phone Support
Do you work for CommentSold? Manage this product listing
CommentSold’s user interface
CommentSold reviews
Overall rating
4.8
/5
115
Positive reviews
92
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.92/10
5
4
3
2
1
95
17
1
0
2
Shawnalee K.
Customer Service
Shawnalee K.
Customer Service
Brooke S.
Boutique owner
Shannon A.
Owner
Joel H.
Founder
Carissta B.
Owner
Who uses CommentSold?
Based on 115 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
CommentSold's key features
Most critical features, based on insights from CommentSold users:
All CommentSold features
Features rating:
CommentSold alternatives
CommentSold
Starting from
149
Per month
Adobe Commerce
Starting from
No pricing info
NetSuite
Starting from
No pricing info
Wix
Starting from
17
Per month
CommentSold pricing
Pricing plans
Pricing details:
User opinions about CommentSold price and value
Value for money rating:
To see what individual users think of CommentSold's price and value, check out the review snippets below.
Shawnalee K.
Customer Service
Shawnalee K.
Customer Service
CommentSold integrations (8)
Integrations rated by users
We looked at 115 user reviews to identify which products are mentioned as CommentSold integrations and how users feel about them.
Integration rating: 3.0 (4)
“Website - product inventory”
Jessica P.
Content Manager
Integration rating: 4.0 (2)
“Je n'ai pas encore utilisé PayPal, le paramétrage de Dolibarr n'est pas terminé”
Salvatoré S.
Création
Integration rating: 5.0 (2)
“The Meta integration is valuable for viewing paid social activity alongside other marketing channels. It helps keep campaign analysis and planning in one place instead of moving between separate ad platforms.”
Garry L.
Analytics Director
Integration rating: 4.0 (1)
“We use Celigo to bring data from Shopify to NetSuite.”
Owen M.
Controller
Integration rating: 4.0 (1)
“I can sell items still on Etsy and still use my Venmo or PayPal with the cash app account I have.”
Catherine P.
Owner
Other top integrations
CommentSold customer support
What do users say about CommentSold customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of CommentSold customer support.
A significant portion of users praise CommentSold's customer support as exceptionally responsive and helpful.
Widely noted by reviewers, the support team is available even after hours and on weekends, ensuring timely assistance.
Broad user base appreciates the staff's willingness to listen, understand, and quickly resolve issues.
Frequently reported by users, the customer service team is proactive, knowledgeable, and goes above and beyond expectations.
Support options
Training options
To see what individual users say about CommentSold's customer support, check out the review snippets below.
“Customer service was always great to me as an employee, but also to our customers.”
Shawnalee K.
Customer Service
“I now have a GREAT customer base, the ability to appease their needs better and more efficiently, and have been able to dramatically increase my product selection.”
April F.
Owner
“It can lag in real time and it can frustrate your customers”
Shannon A.
Owner
“Nothing works, customer support wouldn't care less, there is NO WAY to CANCEL a subscription.”
Joel H.
Founder
CommentSold FAQs
Q. Does CommentSold support mobile devices?
CommentSold supports the following devices:
Android, iPhone, iPad
Q. What level of support does CommentSold offer?
CommentSold offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat