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Dextr Logo

Contact center as a service (CCaaS) solution

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Dextr - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Dextr overview

What is Dextr?

Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.

Starting price

28usage based /
per month

Alternatives

with better value for money

Dextr’s user interface

Ease of use rating:

Dextr reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Dextr's key features

Most critical features, based on insights from Dextr users:

Agent interface
Computer telephony integration

All Dextr features

Features rating:

Activity dashboard
Activity tracking
Agent interface
Alerts/Escalation
Alerts/Notifications
API
Auto-Dialer
Automated routing
Automatic call distribution
Blended call center
Callback scheduling
Call center management
Call disposition
Caller id
Call list management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scripting
Call tracking
Call transfer
Campaign management
Chatbot
Chat/Messaging
Collaboration tools
Computer telephony integration
Contact database
Contact management
CRM
Customer history
Customizable reports
Data import/export
Email management
Inbound call center
Interaction tracking
IVR
Live chat
Manual dialer
Monitoring
Multi-Channel communication
Multi-Channel management
Multi-Language
Multiple Scripts
Performance management
Phone Key Input
Predictive dialer
Pre-recorded messages
Progressive dialer
Quality management
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Reporting/Analytics
Reporting & statistics
SMS messaging
Social media integration
Survey/Poll management
Surveys & feedback
Text to speech
Third-Party integrations
Voice Customization
Voice mail
Workforce management

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Dextr pricing

Value for money rating:

Starting from

28

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Dextr price and value

Value for money rating:

Dextr support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Documentation
In Person
Live Online
Videos

Dextr FAQs

Related categories