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Lightspeed eCommerce Logo

Multi-channel eCommerce software for retailers

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Lightspeed eCommerce - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Lightspeed eCommerce overview

What is Lightspeed eCommerce?

Lightspeed eCommerce is a multi-channel eCommerce software designed to help retailers create and manage online stores to sell products. It enables businesses to import data from the previous store using CSV or XLS file formats, add customizable pricing, create discount codes, and more on a unified dashboard.

The solution lets teams use customizable templates to categorize products based on prices, sizes, colors, and other filters to optimize website navigation and attract customers. Lightspeed eCommerce supports integration with EasyPost and ShipStation, which allows managers to manage and track shipments. Administrators can also use the platform to connect with multiple social media channels and use prebuilt search engine optimization (SEO) tools to facilitate online marketing programs.

The multilingual interface helps professionals connect with global carriers, set up international shipping rates, and accept payments in multiple currencies to sell products across countries. Using Lightspeed eCommerce, operators can also gain insights into website sales performance and customer conversion data.

Starting price

49per user /
per month

Alternatives

with better value for money

Lightspeed eCommerce’s user interface

Ease of use rating:

Lightspeed eCommerce reviews

Overall rating

3.6

/5

21

Positive reviews

57

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.88/10
Rating distribution

5

4

3

2

1

10

2

4

1

4

Pros
“I am happy to say we just celebrated our year anniversary and are very pleased with the ease and income it has generated so far.”
KO

Katia O.

Owner

“We have been using eCom for about a month now and it has been a great experience. From the customer service to the software itself, it is pretty straightforward and just works.”
AF

Andrew F.

Website Coordinator

“With eCommerce I can feel confident like any of my competitors and can be on the same comparing category.”
KO

Katia O.

Owner

Cons
“It has been 10 weeks of nearly daily interactions and frustration and not only do I not have a working mobile terminal; my existing system is down as well.”
JD

Josiah D.

Owner

“Then when I wanted to do the e-commerce part, what a pain.”
SS

Steve S.

President

“No offline availability. If internet is down, you can't do anything.”
ET

ERIN T.

Owner

Who uses Lightspeed eCommerce?

Based on 21 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Apparel & Fashion
Consumer Goods
Marketing and Advertising
Others

Use cases

Small Business eCommerce
Multi-Channel eCommerce
Ecommerce Order Management Software
Headless eCommerce
eCommerce

Lightspeed eCommerce's key features

Most critical features, based on insights from Lightspeed eCommerce users:

Order management
Shopping cart
Inventory management
Website management
Real-Time data
Catalog management

All Lightspeed eCommerce features

Features rating:

eCommerce management
Inventory tracking
Data synchronization
Data security
Sales reports
Mobile access
CRM
Multi-Location
Third-Party integrations
Promotions management
Product data management
Order tracking
Purchase order management
Real-Time updates
Order processing
Accounting integration
Reporting & statistics
Restaurant pos
Retail inventory management
Returns management
Reviews management
Sales order management
Sales trend analysis
SEO management
Shipping labels
Shipping management
Social media integration
Template management
Templates
Activity dashboard
Alerts/Notifications
API
Channel management
Content management
Credit card processing
Customer accounts
Customizable branding
Customizable templates
Data import/export
Discount management
Electronic payments
Email marketing
Inventory replenishment
Kitting
Marketplace integration
Mobile Commerce
Multi-Channel management
Multi-Channel marketing
Multi-Currency
Multi-Store

Lightspeed eCommerce alternatives

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49

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Per month

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Lightspeed eCommerce pricing

Value for money rating:

Starting from

49

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Lightspeed eCommerce price and value

Value for money rating:

To see what individual users think of Lightspeed eCommerce's price and value, check out the review snippets below.

“I am happy to say we just celebrated our year anniversary and are very pleased with the ease and income it has generated so far.”
KO

Katia O.

Owner

“We have been using eCom for about a month now and it has been a great experience. From the customer service to the software itself, it is pretty straightforward and just works.”
AF

Andrew F.

Website Coordinator

Lightspeed eCommerce support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Phone Support
FAQs/Forum
Email/Help Desk
24/7 (Live rep)
Chat

Training options

Videos
Live Online
Webinars
Documentation

Lightspeed eCommerce FAQs

Q. What type of pricing plans does Lightspeed eCommerce offer?

Lightspeed eCommerce has the following pricing plans:
Starting from: €49.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Lightspeed eCommerce?

Lightspeed eCommerce has the following typical customers:
Freelancers, Small Business


Q. What languages does Lightspeed eCommerce support?

Lightspeed eCommerce supports the following languages:
Dutch, English, French, German, Italian, Spanish


Q. Does Lightspeed eCommerce support mobile devices?

Lightspeed eCommerce supports the following devices:
iPad, iPhone


Q. Does Lightspeed eCommerce offer an API?

Yes, Lightspeed eCommerce has an API available for use.


Q. What other apps does Lightspeed eCommerce integrate with?

Lightspeed eCommerce integrates with the following applications:
Booxi, SwiftCount, TapMango, SkuVault Core, Homebase, SKU IQ, Mailchimp, Perkville, Planday


Q. What level of support does Lightspeed eCommerce offer?

Lightspeed eCommerce offers the following support options:
Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk, 24/7 (Live rep), Chat

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