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Mayday
5
21
4
10
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The intelligent knowledge base for customer care
Table of Contents
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Mayday - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Mayday overview
What is Mayday?
Mayday is a cloud-based knowledge base that centralizes, harmonizes, and displays knowledge for customer services and call centers. The platform improves customer service efficiency and customer satisfaction. 30,000 reps use it to search for relevant knowledge to answer better and faster to their customers.
Companies such as Accor, Webhelp or Rakuten use Mayday to simplify operations and elevate service.
Mayday’s user interface
Mayday reviews
Overall rating
4.7
/5
31
Positive reviews
87
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.87/10
5
4
3
2
1
21
10
0
0
0
Who uses Mayday?
Based on 31 verified user reviews.
Company size
Midsize Businesses
Small Businesses
Enterprises
Top industries
Use cases
Mayday's key features
Most critical features, based on insights from Mayday users:
All Mayday features
Features rating:
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Mayday integrations (4)
Integrations rated by users
We looked at 31 user reviews to identify which products are mentioned as Mayday integrations and how users feel about them.
Integration rating: 4.0 (1)
“For instant chat between our customers and support team”
Kostas Z.
E-commerce Manager
Integration rating: 5.0 (1)
Other top integrations
Mayday support options
Typical customers
Platforms supported
Support options
Training options