Productsup Pricing Plan & Cost Guide

Productsup

Product content integration, syndication and feed management

4.88/5 (25 reviews)

Productsup Pricing

Pricing model: Subscription

Free Trial: Available

Contact Productsup directly for pricing information.

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Productsup Pricing Reviews

Pros

  • Ease of use, level of expertise from support, willingness to help figure out account solutions; best overall feed product I've worked with.Justin L.Read the full review
  • The support of ProductsUp is amazing, and super friendly. They know what they're doing, and not once disappointed me when asking for help.Verified ReviewerRead the full review
  • It's intuitive and robust help area is great. Also the responsiveness of Productsup support is highly valued.Mike M.Read the full review

Cons

  • Probably the biggest drawback is the lack of a change history and user permissions. There is no view access and once you make a change there's no going back.Andrew B.Read the full review
  • Some fonctionality are difficult to use, and sometimes we don't have any document for some existing feature.Maxime P.Read the full review
  • It is not an intuitive interface and is difficult to use without consulting customer service.Irene B.Read the full review
100%
recommended this to a friend or a colleague

3 reviewers had the following to say about Productsup's pricing:

Christopher G.

The best feed management platform out there

Used daily for 2+ years
Reviewed 2018-04-20
Review Source: Capterra

Building our own data automation processes quickly with little or no need for IT.

Pros
- Seemingly infinite capability to manipulate feed data and setup data pipelines - Very efficient workflow for proficient users, fun to use - Excellent and highly skilled support team

Cons
- Higher price compared to similar tools, but well worth the price premium - Not really suitable for simple feed data workflows, low-price tools better suited - A little overwhelming for novice user

Response from Productsup


Hi Christopher,

thank you for your honest feedback on our platform! I agree that it is super fun to use and the constantly added new features don't leave any room for boredom :)

You are absolutely right, our platform is located in the premium segment of feed management tools. We specialized in a way that makes it easy for clients to quickly scale and process extremely big data feeds in a timely manner. As an agency this gives you the possibility to onboard a wide range of different clients onto the platform - even if our platform might have too many options for the smaller ones.

- Lena Wisser, VP Client Solutions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mike M.

Productsup Suite review

Used daily for 1-2 years
Reviewed 2019-10-07
Review Source: Capterra

Great experience working with the reps. Great technology that we're fully integrating as an important part of our technology stack.

Pros
It's intuitive and robust help area is great. Also the responsiveness of Productsup support is highly valued

Cons
Sometimes slow to refresh in data view.

Response from Productsup


Dear Mike,

thank you for your feedback, especially on the response time of our support team. We all work hard to provide quick, high-quality answers and informative trainings - great to hear it is noticeable and appreciated!

Our engineering department is continuously working on making the platform even better, not just in regards to functionality but also when it comes to performance - so whenever you feel the Data View is slow to respond, please let us know immediately. Then we can check for connectivity issues or infrastructure problems that might appear in your region or are related to the kind of data that is being processed. Just send us a message to support@productsup.com and a link to the site you are working on. Thank you!

- Lena Wisser, VP Client Solutions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Roy A.

Absolutely indispensable part of our marketing stack

Used daily for 2+ years
Reviewed 2018-12-11
Review Source: Capterra

Pros
We have been using Productsup for a few years now, and are still amazed at the level of control over data it gives to us as a marketing department. Without relying on expensive and scarce development resources, we can create, improve, and send out data to all our partners. We even use it to power things for our own platform. The tool is very user friendly but still very flexible and powerful (though, of course, there is somewhat of a learning curve in the beginning). We don’t really use the standard channel integrations, even though they seem to work just fine, but are ale to build our own custom dataflows exactly to our liking. Being able to quickly change product data has helped us out many times over the past year.

Cons
Sometimes during (short, not often) performance hiccups or downtime, the status page isn’t updated frequently enoug, which makes it a bit difficult to estimate the severity and estimated length of the problem.

Response from Productsup


Hi Roy,

thanks a lot for your feedback! It is great to hear you are satisfied with the platform and it's still meeting all your expectations after all these years of usage. For us it is very important that our clients can customize the platform to their individual needs and your account is a perfect example for this. Although the learning curve in the beginning can be a bit of a challenge, we want to make sure you always feel secure and supported when using our tool - so never hesitate to reach out!

We revised the process for our status page updates and will keep it up to date with more detailed information than before. However, if you ever find a post that is not giving you all the answers you need, let us know and we will look into it! Thank you for your input!

- Lena Wisser, VP Client Solutions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review