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Qiscus Logo

Cloud-based customer communications management solution

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Qiscus - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Qiscus overview

What is Qiscus?

Qiscus is a powerful cloud-based customer communications management solution that enables enterprises to handle customer data, leads, omnichannel CRM, and customer engagement operations. It allows users to create a single view of your entire organization’s sales funnel so you can more effectively respond to prospects and leads, improve sales performance by real-time notifications and alerts, automate repetitive tasks, and save time through intelligent automation.

Starting price


Alternatives

with better value for money

Qiscus’s user interface

Ease of use rating:

Qiscus reviews

Overall rating

4.4

/5

7

Positive reviews

71

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.71/10
Rating distribution

5

4

3

2

1

4

2

1

0

0

Qiscus's key features

Most critical features, based on insights from Qiscus users:

Activity tracking
Audio/Video conferencing
Calendar management
Chatbot
Chat/Messaging
Chat Transcript
Communication management
Contact database
Contact management
CRM

All Qiscus features

Features rating:

Activity tracking
Audio/Video conferencing
Calendar management
Chatbot
Chat/Messaging
Chat Transcript
Communication management
Contact database
Contact management
CRM
Customer database
Customer engagement
Customer history
Email management
Interaction tracking
Lead generation
Lead management
Live chat
Multi-Channel communication
Real-time consumer-facing chat
Real-Time monitoring
SMS messaging
Social media integration
Transcripts/Chat history
Two-Way audio & video
Unified communications

Qiscus alternatives

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Qiscus integrations (3)

Integrations rated by users

We looked at 7 user reviews to identify which products are mentioned as Qiscus integrations and how users feel about them.

WhatsApp logo
WhatsApp

Integration rating: 5.0 (1)

Control room management of panic alarms

Verified reviewer profile picture

Marizel J.

General Manager

Integration rating: 5.0 (1)

Instagram logo
Instagram

Integration rating: 5.0 (1)

Qiscus support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Qiscus FAQs

Related categories