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Solid Commerce Logo

Solid Commerce

3.4
(23)

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Inventory management software for eCommerce market places

(6)

Solid Commerce Pricing, Features, Reviews and Alternatives

Solid Commerce FAQs

Q. What type of pricing plans does Solid Commerce offer?

Solid Commerce has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Solid Commerce?

Solid Commerce has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Solid Commerce support?

Solid Commerce supports the following languages:
English

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Q. Does Solid Commerce offer an API?

No, Solid Commerce does not have an API available.

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Q. What other apps does Solid Commerce integrate with?

Solid Commerce integrates with the following applications:
ShippingEasy, WooCommerce, FedEx Ship Manager, PrestaShop, ShipWorks, NetSuite, ShipStation, Stamps.com, Volusion, BigCommerce, Endicia

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Q. What level of support does Solid Commerce offer?

Solid Commerce offers the following support options:
Chat

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Solid Commerce product overview

What is Solid Commerce?

The inventory management features of SolidCommerce allow you to view and control your entire inventory from one location. You can decide on what marketplaces you want your stock to appear, the quantities to be made visible and the quantities to be withheld, to increase buyer urgency. You can also use the software to manage your vendors' inventory and warehouses, with automatic syncing between SolidCommerce and your vendors' systems.

Key benefits of using Solid Commerce

- Amazon Seller Solution: Use this feature to manage variation listing, you can list one SKU to multiple ASINs. Use the

- Amazon Repricer: Set a minimum price for your lowest acceptable offer and set a price ceiling to cap your offers at a maximum price, ensuring you are always competitive. Beat, match or set higher prices than your competition and set separate rules for competing with FBA sellers.

- eBay Seller Solution: Create variation listings with multiple drop-down menus. Have images automatically update depending on the filter chosen. Auto-fill eBay descriptions and set automatic price and quantity updates.

- Sears Seller Solution: Automate inventory updates, and use the advanced listing management features to submit your entire stock or just a fixed quantity in order to increase the urgency to buy within your buyers.

- SoildCommerce automatically includes your items on Rakuten.com Shopping, Overstock.com, Best Buy and Half.com.

- Shipping with SolidShip: With this feature you can print labels with automated shipping rules. You can use the USB scanner to scan barcodes, include customizable packing slips in your boxes and automatically send shipment notifications and tracking numbers to your marketplace or online store.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Webinars
In Person
Documentation
Live Online

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Solid Commerce pricing information

Value for money

3.2

/5

23

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

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Solid Commerce features

Functionality

2.6

/5

23

Total features

51

9 categories

Most valued features by users

Third Party Integrations
Reporting/Analytics
Data Import/Export
Alerts/Notifications
Order Management
Search/Filter
Cataloging/Categorization
Air Shipping

Functionality contenders

Solid Commerce users reviews

Overall Rating

3.4

/5

23

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5.6/10
Rating distribution

5

4

3

2

1

9

4

2

2

6

Pros
Thank you for your response regarding Solid Commerce's platform. We always are happy to hear feedback from our clients and work hard to ensure that they are satisfied.
The platform is as good as it gets when it comes to an all in one solution for managing inventory, orders and shipping. One of the best perks of using their platform is the account manager support.
I have been with Solid Commerce for going on 6 years now. Their platforms performance and easy to use system makes Solid Commerce my first choice in web fulfillment.
Cons
Most frustrating is that their "Support" team consists of a few front line people who are unable to answer concerns. They pass them on to an expert for "further review.
Problem after problem and they can not fix any of them. It is costing us money now.
If you start to get upset they just give you another sales representative and it starts all over. You stay in a perpetual loop of misery.

Overall rating contenders

AR
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Verified reviewer

Retail, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great startup solution for omni-channel merchandising.

Reviewed 5 years ago
Pros

Easy to use, and integrates well with the key players. Free trial period. Pricing is reasonable. Support is fast and responsive.

Cons

Missing one key element. Does not have a way to create a purchase order for your suppliers, has to be done thru spreadsheets. To be a complete solution, they need to have a way to create an order for your supplier, and a way to process that PO and receive the PO. I do believe this is a project they are working on and I will be back to check them out again.

JM
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Jack M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great Software, Great People

Reviewed 9 years ago

I love SolidCommerce and I wouldn't be growing as a business if it were not for this software and these people. My account manager, Jonathan, is amazing: he has given me a tremendous amount of help navigating eBay, setting up feeds from my vendors, introducing me to new marketplaces, and he has even fixed a few issues we caused ourselves. Sometimes he is too busy and I call the support line, people...

Pros

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Cons

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Vendor response

Jack, Thanks for your review! Hopefully we will see you at SEMA/AAPEX next week (given your screen name). I am so happy that you feel that we contributed to your success so far. I am not sure which of our Jonathan's is your AM, we have several but I am sure as a group they will be happy to know they are getting internet loves :) If there is a marketplace that we do not yet support and you find...

AR
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Verified reviewer

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not for High-Volume Sellers, Poor Support, Constant Bugs

Reviewed 5 years ago
Pros

The eBay integration was stable most of the time. There is an Excel COM-add in for processing bulk changes.

Cons

Although they are polite, support is absolutely the worst. Tickets for major functionality issues most of the time are not answered for 7 days or more. Lots of bugs that affect order flow, tracking/shipment information is not uploaded correctly, and updating products is a multi-step process that is very over-complicated. Inventory and pricing automation randomly shuts off and products will go out...

DW
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Dawn W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
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Great For Sellers Who Sell Everywhere

Reviewed 8 years ago

My husband and I both sell products independantly online. I use Shopify, Etsy, and eBay. He uses eBay, Amazon, and Shopify. We both target different audiences and sell on different sites. Yet we both sell on MULTIPLE sites- which means managing all of our products, prices, and sales can be really difficult and overwhelming (especially when we have 100+ items listed at a time). Originally I began searching...

Pros

No pros were added to this review

Cons

No cons were added to this review

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Hiral P.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Multi Channel eCommerce Management

Reviewed 4 years ago

Keeping our inventory in-sync with all the channels is our main use, along with keeping the listing data updated across all the channels.

Pros

Integration for many marketplaces Inventory management and sync capabilities Open API for integration with other software

Cons

The UX feels very dated New Marketplace setups can be tricky Kitted products can become a challenge if more than 2 kits are required

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