Solid Commerce Pricing, Features, Reviews & Comparison of Alternatives

Solid Commerce

Inventory management software for eCommerce market places

3.35/5 (23 reviews)

Solid Commerce overview

What is Solid Commerce?

The inventory management features of SolidCommerce allow you to view and control your entire inventory from one location. You can decide on what marketplaces you want your stock to appear, the quantities to be made visible and the quantities to be withheld, to increase buyer urgency. You can also use the software to manage your vendors' inventory and warehouses, with automatic syncing between SolidCommerce and your vendors' systems.

Manage your pricing with tools to set various pricing rules for different marketplaces that are designed to match or compete with other vendors. You can also use SolidCommerce to better manage your shipments and avoid overlap, with features such as shipping rules setting for automatic label printing, bar code scanning, packing slip generation and automatic marketplace syncing.

An exclusive feature of SolidCommerce is the ability to create kit listings. These kit listings can be made with your own unique combination of products. You can offer discounts on these kits and manage kit inventory levels and shipments in the same way as individual items. The software uses data retrieval and archival to generate reports on your best and worst sellers, the efficiency of your order to delivery process, as well as financial reports and shipping logs.
www.solidcommerce.com

Pricing

Value for money
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Solid Commerce screenshot: SolidCommerce DashboardSolid Commerce: Elevate Your SellingSolid Commerce screenshot: SolidCommerce Amazon Repricer 2Solid Commerce screenshot: SolidCommerce Amazon RepricerSolid Commerce screenshot: SolidCommerce Inventory Management ListSolid Commerce

Solid Commerce user reviews

Value for money
Features
Ease of use
Customer support
  3.2
  2.5
  2.8
  2.7
Anonymous

A great startup solution for omni-channel merchandising.

Used daily for free trial
Reviewed 2019-01-31
Review Source: Capterra

Pros
Easy to use, and integrates well with the key players. Free trial period. Pricing is reasonable. Support is fast and responsive.

Cons
Missing one key element. Does not have a way to create a purchase order for your suppliers, has to be done thru spreadsheets. To be a complete solution, they need to have a way to create an order for your supplier, and a way to process that PO and receive the PO. I do believe this is a project they are working on and I will be back to check them out again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jack M

Great Software, Great People

Reviewed 2014-10-24
Review Source: Capterra

I love SolidCommerce and I wouldn't be growing as a business if it were not for this software and these people. My account manager, Jonathan, is amazing: he has given me a tremendous amount of help navigating eBay, setting up feeds from my vendors, introducing me to new marketplaces, and he has even fixed a few issues we caused ourselves. Sometimes he is too busy and I call the support line, people get busy. I love that there are easy ways to use Excel. It means I don't have to train new staff in a software package. I can give them a tool they already know, while having more advanced tools available for trained staff. I started with just myself as a side business three years ago, now I have 8 full time people and 2 part-timers. I credit a lot of that growth to SolidCommerce. I am able to run eBay, Amazon, New Egg, and Sears as well as 5 web stores, all in SolidCommerce. When I started, I was listing on eBay with a single small store. I used the listing and shipping pieces. Today I actually have orders that need management. Orders for my vendors are automatically routed to them, orders for us are organized into easy to read pick-lists, we use some bar coding functionality which is great, when I had an issue with NewEgg my account manager had NewEgg on the phone within minutes, my shipping process is super simple: discounted shipping, easy rules for choosing USPS/FedEx/UPS as needed, we are in the process of adding some additional lines of business because adding new vendors and stores is that easy. When I asked about adding a completely new marketplace, one that they don't support, I was immediately given instructions on a work around with my account manager actively helping me simplify the process. When I was thinking about selling internationally, out popped some training on the good, bad, and ugly that I needed to consider and who could help me. Have there been bumps in the road? Absolutely but far less than I have had with any Microsoft product. Maybe that isn't the best compliment. But the software works. Like any software, every once in a while there is a hiccup.

Response from Solid Commerce


Jack, Thanks for your review! Hopefully we will see you at SEMA/AAPEX next week (given your screen name). I am so happy that you feel that we contributed to your success so far. I am not sure which of our Jonathan's is your AM, we have several but I am sure as a group they will be happy to know they are getting internet loves :)

If there is a marketplace that we do not yet support and you find profitable, by all means reach out to any member of the executive team ... we add new marketplaces all of the time and I know I personally love hearing from clients on ways we can better support their business. No doubt your AM already mentioned it, but deeper data is invaluable as we make choices.

I hope you are enjoying the improved processing speeds, the (free) discounted shipping, and will enjoy the new UI that is rolling out in the coming weeks. Thanks again for your continued business and if there is anything we can do to make your experience better, please let us know!

Rating breakdown

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Customer support

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Anonymous

Not for High-Volume Sellers, Poor Support, Constant Bugs

Used daily for 1-2 years
Reviewed 2018-06-20
Review Source: Capterra

Pros
The eBay integration was stable most of the time. There is an Excel COM-add in for processing bulk changes.

Cons
Although they are polite, support is absolutely the worst. Tickets for major functionality issues most of the time are not answered for 7 days or more. Lots of bugs that affect order flow, tracking/shipment information is not uploaded correctly, and updating products is a multi-step process that is very over-complicated. Inventory and pricing automation randomly shuts off and products will go out of stock without your knowledge. Reports that are supposed to be emailed to notify users of low-inventory or errors within the software are not sent. One of our major shipment carriers is not supported by SolidCommerce so tracking does not get validated between Amazon, Walmart, and eBay. Due to this we lost few $ in product because SolidCommerce's system was not acknowledging orders on Walmart - we shipped the orders, but the information was never sent by SolidCommerce to Walmart. Customers received product within two days, Walmart refunded after several days due to the missing shipment info from SolidCommerce. In short, if you're a high-volume seller this service is expensive and the benefits are minimal.

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Dawn Whinetaker

Great For Sellers Who Sell Everywhere

Reviewed 2015-08-19
Review Source: Capterra

My husband and I both sell products independantly online. I use Shopify, Etsy, and eBay. He uses eBay, Amazon, and Shopify. We both target different audiences and sell on different sites. Yet we both sell on MULTIPLE sites- which means managing all of our products, prices, and sales can be really difficult and overwhelming (especially when we have 100+ items listed at a time). Originally I began searching for a tool that could help me stay better organized and I saw SolidCommerce mentioned on a forum I was on. I decided I'd give it a try. After only a couple weeks using SolidCommerce, I knew that I had to have my husband try it as well. Each of us now use it for all of our online selling needs. I was so amazed by the quality and convenience that SolidCommerce brought to the table, that I had no question my husband would use it just as frequently. Not to my surprise, he uses it MORE than me- and he thought it was 'just another way to cash in on online sellers'. But it's not- it seriously helps online sellers like us SO much. SolidCommerce allows me to manage all of my sales in one place. I can reprice my items conveniently, and even set up to have them automatically repriced. That is AWESOME, and never a feature I thought I'd need as much as I do now. I use it all the time. I'm also a huge fan of the fact that I can compare sales data between all of my different markets. It allows me to figure out where I need to work on advertising more. I learned that Etsy tends to sell better throughout the holidays, while eBay does better in the summertime. Amazon does pretty good all year round. I never could have learned that unless I'd spent literally years collecting data. SolidCommerce helps me determine those things, without putting the work into it. I'm very happy I searched for a platform that could help me stay organized and found SolidCommerce in the process. They've helped me way more than I ever expected they would. I feel like I'm much more efficient in my sales now, not just because I don't spend as much time focusing on miniscule tasks, but because overall I'm so much more organized. And I can attribute all of that to one thing: SolidCommerce.

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Hiral Patel

Multi Channel eCommerce Management

Used daily for 2+ years
Reviewed 2019-12-30
Review Source: Capterra

Keeping our inventory in-sync with all the channels is our main use, along with keeping the listing data updated across all the channels.

Pros
Integration for many marketplaces Inventory management and sync capabilities Open API for integration with other software

Cons
The UX feels very dated New Marketplace setups can be tricky Kitted products can become a challenge if more than 2 kits are required

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Solid Commerce pricing

Packages start at 0.5% with Flat Rate options for Enterprise clients.

Solid Commerce features

API (327 other apps)
Activity Dashboard (187 other apps)
Automatic Notifications (118 other apps)
Content Management (162 other apps)
Customizable Branding (183 other apps)
Customizable Templates (193 other apps)
Data Import/Export (165 other apps)
Drag & Drop Interface (149 other apps)
Electronic Payments (118 other apps)
Inventory Management (104 other apps)
Order Management (121 other apps)
Product Catalog (118 other apps)
Reporting & Statistics (157 other apps)
SEO Management (128 other apps)
Search Functionality (144 other apps)
Social Media Integration (106 other apps)
Template Management (111 other apps)
Third Party Integration (241 other apps)
Website Management (112 other apps)
eCommerce Management (122 other apps)

Videos and tutorials

Additional information for Solid Commerce

Key features of Solid Commerce

  • Integration with Volusion, 3dcart, Magento, and BigCommerce
  • Amazon Seller Solution
  • Vendor Order Management
  • Order Management & Fulfillment
  • Vendor Inventory Management
  • Amazon Repricer
  • Kitting & Bundling
  • Vendor Order Management
  • Overstock.com, Best Buy and Half.com
  • Product Creation & Management
  • Rakuten.com Shopping/Buy.com
  • Inventory Management
  • Rakuten.com Shopping/Buy.com
  • Listings Management
  • Sears Seller Solution
  • Price Management
  • eBay Seller Solution
  • Data export and retrieval
  • QuickBooks Integration
  • Built-in business intelligence reports
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Benefits

- Amazon Seller Solution: Use this feature to manage variation listing, you can list one SKU to multiple ASINs. Use the

- Amazon Repricer: Set a minimum price for your lowest acceptable offer and set a price ceiling to cap your offers at a maximum price, ensuring you are always competitive. Beat, match or set higher prices than your competition and set separate rules for competing with FBA sellers.

- eBay Seller Solution: Create variation listings with multiple drop-down menus. Have images automatically update depending on the filter chosen. Auto-fill eBay descriptions and set automatic price and quantity updates.

- Sears Seller Solution: Automate inventory updates, and use the advanced listing management features to submit your entire stock or just a fixed quantity in order to increase the urgency to buy within your buyers.

- SoildCommerce automatically includes your items on Rakuten.com Shopping, Overstock.com, Best Buy and Half.com.

- Shipping with SolidShip: With this feature you can print labels with automated shipping rules. You can use the USB scanner to scan barcodes, include customizable packing slips in your boxes and automatically send shipment notifications and tracking numbers to your marketplace or online store.