Stripe Reviews

So you can use Stripe with invoicing and subscription software or you can build out your own system if you are a geek that is PCI compliant fairly easily. Almost everything has an integration option and if you get stuck with a problem for whatever reason you can log into the dashboard and usually figure it out from there, if you can't they have great support documentation and even a chat option. Compared to similar competitors you even save a little bit. I especially like their ACH fees, some of the lowest I've seen. An added bonus is that I don't have to pay for monthly statement fees or pay the annual PCI compliance fee and surveys because they add that into the flat rate.

Only thing I'd like to see is an option to download statements in a PDF format like previous merchant processing providers, but rarely do I need it.

Stripe is very easy to set up and use and enable us to take online payments as a small business operating remotely. On the few occasions I have needed to contact customer service in the last 3+ years they have always been very helpful

The payment delay of a week is longer than ideal. I would like to think that with 3 years of positive history now we would be on a faster speed pf pay

There is not one thing to like about the communist institution of Stripe.

Stripe recently held a $2000 customer payment that was made on September 22nd, 2023. This was my first invoice paid on the account. They originally said it would be seven days to process, then it became two months, and now it is 120 days from the time the payment was processed. This is my money, my customer's money and Stripe had no right to enact such an absurd policy. After some research and speaking...

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As a user, I always feel safe when using Stripe-powered experiences. As a developer, I absolutely love Stripe's complete and easy to follow documentation, it really sets an example not only for its category but also for other API providers.

It could be a little cheaper, its fees are not the lowest.

Everything gonna easy with payments with contact of the support service when you have problems with your transaction

Everything about the app I like because when some people send money you got it fast an with paypal you have to wait 1 days

We have a functionallity which needs a subscription payment and for that we use stripe

It is a little bit expensive but we prefer that that send many many recurring invoices and keep the payments done

Stripe works very well with our online event ticketing platform. The integration is seamless. The fees are reasonable. The money gets deposited into our account quickly.

Not Stripe-specific, I just don't like processing fees (but I understand they must be there).

Fast and simple integration with ease of use for taking direct online rental bookings. Customer service with excellent response time and knowledge.

Navigating the application is a little tricky and time consuming, but with a little diligence and patience it can be mastered.

Developer-friendly API, flexible payment options.

Although Stripe is widely recognized as a notch payment processor a few users have mentioned that they sometimes encounter complexities when dealing with settings and find the direct customer support options to be somewhat limited.

We like that it makes taking payments easy and efficient. We can set it up once and add it to our website and it operates as needed. Fees aren't terrible either.

Haven't encountered a problem yet to be honest!

Stripe is safe, secure, fast, and affordable. Stripe integrates with...well...everything! I can't imagine using another payment processor at this point in time.

I don't have any specific cons besides the fact that I would like to see Stripe facilitate crypto payments in the future.

Stripe makes it so incredibly simple to process all my client transactions, and provides detailed reporting on all the money coming in and out of my business. Stripe's interface for viewing individual transactions, where they came from, their current status, the processing fees associated with them, and any other details I could possibly want to know is just magnificent. It's incredibly easy for me to find out anything I need at any given time for any transaction, which makes it easy for me to communicate with clients when it comes to status of their payments. Plus, I always know exactly when money is going to be transferred to my business bank account, which makes planning for expenses that much easier.

Honestly, my experience using Stripe has been pretty much 100% positive. For my uses, there aren't many cons, if any. I guess processing fees kinda stink, but that's going to be a reality for any payment processor, and Stripe's fees are comparable to market standard with any other processor out there.

Fast and easy online setup no credit checks or bank involvement like in the past when it had to be done through your bank works fast and does cost the earth .

Cant use on my website without specialist knowledge if they could make it easier to install payment gateways for novices I would not have to use PayPal for this .

The fact that is has an enormous amount of support from most software with integrations existing for anything that can support plugins (think wordpress), most programing libraries, ORMs, application development frameworks, etc. It is the de facto for online payments and that makes it really accessible from most common scenarios. Their APIs and models are very clear and understandable, making it easy to integrate within most tools, and the fact that they also have plug-and-play solutions makes it even easier.

Not all payment options have plug-and-play solutions. It is, for example, possible to send your users to a stripe webpage with a nice layout to complete the payment, but this page is not entirely customizable. Not in style and not in payment options. For instance, you can't give the user the option to select a payment type, which is a very common use case in most websites and would be great if stripe would allow it.

The have tons of processing methods that can be used and later activated depending on your continuous usage of the platform, they take a long time when processing your funds to your account but over a period of time you can process way more funds but with lesser time. They offer different means of contacting support including live chat. The interface is quite easy to use although there are a lot of functions that could also overwhelm a user. They allow for you to charge in different currency but a flat rate is attached to each currency. Their api can basically integrate with any platform in need of a payment gateway

They take time to process payments when you first start using them. You can process as much as $10000 and if the fraud detection system picks up a transaction of a $100 your whole account goes down just because of that single transaction and if you had an existing balance before that they’ll refuse to pay out your money

Stripe has been beneficial for processing donations through our website. Our favorite feature is that it can do both one-time and recurring donations so our monthly donors can run through it as well as the donors who give once or sporadically. It can collect a lot of information that can all be exported out of Stripe for our donor database. We like that you can choose when funds will be automatically...

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Stripe was a bit of a learning curve for us because it is clearly intended for for-profit companies or small businesses rather than non-profits. There are many features we don't use that I wish could be turned off or hidden so that it was one less thing lingering on the dashboard. Another thing that is difficult is that Stripe ties everything to an email address rather than a person's name, so if you are trying to find a specific person but don't know their email address it can be hard to find them in the system. In general, their support team is pretty helpful and easy to work with but it's all done through chat and email - there have been times where it would've been much more helpful if we could have talked on the phone while looking at Stripe together.

What I like most about Stripe is the level of encryption and security associated with the product. I also like the ease in which Stripe can be implemented / integrated on websites and e-commerce platforms.

The lack of other apps that can be used with Stripe but that’s an industry wide issue, regardless of payment platform, due to privacy and security.

Whenever people talk about Global Payments Processing or receiving INDUSTRY , i think Paypal THE GIANT took away all the credits because people recognize them the Most however we cannot the hard work of other organizations contribution who has been exceptional in the same Payment Processing industry and one Name I would say is ''STRIPE " Why I really like them is because they are always hungry...

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I did not had any hard time with Stripe though , but things I remember which I personally experience twice is past and I least like that about stripe .It was the Stripe customer service /technical desk who generally assist business users to resolve User IDs / Individual Terminal Access Glitches while facing problem . I wonder if such happens once than I can take it as individual exception but unfortunately it happened twice i.e, for a simple resolution it took 48hrs to resolve a simple problem and most importantly the Customer Service /Technical Desk was not even liable to do the initial or basic checks simply because the Stripe Policies does not allow and I I did not like it at all.

security is extraordinary lots of useful information in case of payment disputes shelf life projections by customers, that's great options like radar are the best professional image for my company excellent integrations, another strong point of stripe top notch customer service and support integrating stripe the customer never leaves our platform or application to make the payment, so it is perceived as something more secure, it is not confusing for the customer, and this increases the conversion rate.

it can take a while to get used to so much data they are a bit demanding when it comes to allowing integration to a site, which can be a bit annoying at first, but this is not really a con, rather it sets a standard of quality and professionalism, making one like business owner also becomes professional. Some fees can be a bit high compared to other platforms, but weighing the fact of stripe's impressive security, integration, data that's pure gold, it's immediately clear that it's worth integrating stripe into all of our Projects. It does not allow you to open accounts from some countries, although you can pay from any country as a customer.

Stripe has always been known to be ahead of the payment processing game and the new features that are rolled out every now and then just continue to solidify their position. I like their API access and documentation most, compared to other payment processing gateways.

The dashboard can be a little cluttered and overwhelming for non-tech savvy users. I particularly face this problem with business owners and accountants when getting them to use Stripe as an online payment processing gateway. But when they get used to the UI, they never look back.

Stripe is by far the most secure, easy to use, and easily integrated service of its type. We work with organizations both large and small, and whether a client has team members who are going to be working in their CMS after their website is designed or not, Stripe is the best option. It is easy to use, even for beginners and even those who are not designers and developers, and the fact that it doesn't allow hackers to add code to the checkout page protects our clients better than any other system we've seen. We recommend a Stripe integration for every single client who has an online store or sells any number of products online.

It does require some knowledge of front end development to integrate with many CMS platforms, even Wordpress. It's not necessarily the easiest to setup, even if you know your way around Wordpress or drag and drop design platforms. The only other downside is that checkout forms are not customizable. This is actually not a bad downside for us because the reason they are not so is due to the inability...

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If you want to use invoicing and subscription software, you may use Stripe, or if you're a geek, you can easily design your own system that is PCI compliant. The majority of things have integration options, and if for some reason you run into a difficulty, you can log into the dashboard and typically solve it there. If not, they offer excellent support materials and even a chat option. You even make a small savings in comparison to comparable competitors. Their ACH costs are some of the lowest I've observed, which I particularly like. The fact that they include the annual PCI compliance charge, surveys, and monthly statement fees in the flat rate is an added benefit.

Due to Stripe's strict risk management policy, accounts may occasionally be abruptly suspended or cancelled if the company notices any suspicious or high-risk conduct. This may inconvenience customers and impede business operations. Additionally, Stripe's customer service is generally offered via email and chat, which might not be appropriate for urgent or complicated problems. For immediate help, some consumers may choose phone support. Furthermore, Stripe may not provide substantial support for offline transactions or in-person point-of-sale (POS) scenarios because it is primarily focused on supporting online payments.

I used to use my bank's merchant for 3-4 years, thinking they were giving me a better rate. long story short, they weren't AND they were confusing to use. So I switched to Stripe, which is frequently used in my field of coaching and digital products. I have been very happy so far. - I am able to process payments myself, it integrate with 3rd party shopping carts with ease (I use ThriveCart), it allows...

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- It's a bit complicated to use for someone who might not be techy. I am pretty techy and I think I've got a handle on it, especially since I mainly use it as the processor with my shopping cart, but if I had to use Stripe on its own, it probably would get complicated. - Sometimes I find it hard to find what I need to in Stripe. Like, a payment would get declined and I'd want to rebill or attempt the...

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It is extremely easy to set up an account and authorize it for use. Reporting is easy and useful, and I love that I get a snapshot of my income immediately upon logging in. Adding in new business is easy and allows me to keep my revenue streams organized for both me and my customers. Each new business lets me set a new statement descriptor so my customers know what they are paying for when reviewing their credit card statements. They are integrated with many different platforms, including ecommerce and accounting software, so connecting the many pieces of your business is easy.

They have some extremely technical pieces of their software, including webhooks and API calls. If you are not technically minded, this can get confusing and potentially cause issues with your credit card processing. But as long as you are working with software that is integrated well (think Woocommerce or Xero) then it should be very easy to use Stripe in your business. Also, while it is great that...

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I liked that Stripe was easy to use and set up. The interface is straightforward, and the documentation is clear. I also appreciated the support I received from Stripe. They were always quick to respond to my questions and helped me troubleshoot any issues I had. Overall, I found Stripe to be a great experience. It's a nice alternative to PayPal or other payment processors because it can handle just...

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Overall, I was really disappointed with Stripe. The interface is confusing, and the fees are high. I also found that there are a lot of hidden fees that they don’t tell you about until it’s too late. Overall, I would not recommend using Stripe. It just isn’t worth it. For small businesses, this could be a huge problem because as soon as you have enough transactions to have more than one fee for different...

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