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Venmo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital wallet & mobile payment gateway
Table of Contents



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Venmo - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Venmo overview



Based on 9259 verified user reviews
What is Venmo?
Venmo is a payment processing solution offering key features such as mobile access, mobile payments, payment processing, data security, online payments, and debit/credit card processing, among others.
Who uses Venmo?
Reviews for Venmo come from a wide variety of industries, including Education Management (7% of reviewers), Marketing and Advertising (5%), and Health, Wellness and Fitness (4%). The most frequent use case for Venmo cited by reviewers is payment processing (69% of reviewers).
What do users say about Venmo pricing?
Most reviewers indicate that Venmo provides excellent value for money, especially appreciating the free version and minimal costs for basic transactions. However, some users feel that fees for instant transfers and business services can be high and disappointing.
What are the most popular integrations for Venmo?
The Venmo integrations most frequently cited by reviewers are: PayPal (a payment processing product rated 4.8 out of 5 for its integration with Venmo), Meta for Business (a social media marketing product, 4.8), and Cash App (a mobile banking product, 4.4).
Starting price
Alternatives
with better value for money
Pros & Cons
Transfers
Affordability
Navigation
Surcharges
Assistance
CardLimits
Venmo’s user interface
Venmo pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about Venmo?
Users report Venmo makes sending, receiving, and tracking payments easy for personal and business needs, with quick transfers, split bills, and cashless transactions. They appreciate its mobile convenience, low or no fees for standard transfers, and options for instant transfers at a small cost. They find linking bank accounts and cards straightforward, and enjoy features like transaction notes and social interactions.
Reviewers indicate the app is user-friendly but sometimes slow or glitchy, and searching for contacts can be tricky. They feel privacy defaults are too public, requiring manual changes, and some express concerns about security, especially for larger transactions.
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Who uses Venmo?
Based on 9,259 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Venmo's key features
GetApp's analysis of 1,138 verified user reviews collected between July 2021 and January 2025 identifies Venmo's most critical features and summarizes user sentiment about those features.
Reviewers indicate that Venmo's mobile access is highly valued for its convenience and flexibility. They report being able to check account balances, send and receive payments, and handle transactions on the go. Users appreciate the secure verification process and the ability to access Venmo from various devices, including smartphones and tablets. They find the interface intuitive and user-friendly, making it easy to perform transactions anywhere, anytime. The mobile access feature is particularly beneficial for businesses without traditional POS systems. Of the 216 Venmo users who gave detailed accounts of their use of Mobile Access, 100% rated this feature as important or highly important.
Gina M.
Entrapenu
Todd G.
Freelancer
Users report that Venmo's mobile payments feature is essential for both personal and business transactions. They appreciate the ability to send and receive money instantly from anywhere, which is particularly useful for remote work and on-the-go payments. Reviewers highlight the convenience of using QR codes for quick transactions and the added security of not needing to share financial information. They also enjoy the social aspect of labeling transactions and the ease of transferring funds to and from bank accounts. Of the 516 Venmo users who gave detailed accounts of their use of Mobile Payments, 97% rated this feature as important or highly important.
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Ronnie T.
CEO
Misty B.
Owner
Reviewers feel that Venmo's payment processing is efficient and reliable. They appreciate the quick and easy transfer of funds, with options for instant transfers for a small fee or free transfers within 1-3 days. Users highlight the convenience of linking bank accounts, credit cards, and debit cards for seamless transactions. They find the QR code capability particularly useful for fundraising and event payments. However, some users report issues with account freezes and customer support responsiveness. Of the 248 Venmo users who gave detailed accounts of their use of Payment Processing, 97% rated this feature as important or highly important.
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Arpan S.
Email Marketing Expert
Leila B.
Program Manager
Reviewers indicate that Venmo prioritizes data security through encryption, two-factor authentication, and multi-factor authentication. They appreciate the platform's efforts to verify transactions and alert users to unusual activity. Users feel confident in the safety of their financial information and the ability to disable access if a device is lost. However, some users have experienced account freezes and difficulties with customer support, which raises concerns about the platform's security measures. Of the 559 Venmo users who gave detailed accounts of their use of Data Security, 96% rated this feature as important or highly important.

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David D.
Educator
franz a.
food
Users report that Venmo's online payments feature is convenient and easy to use. They appreciate the ability to make and receive payments through the app and browser integration. Reviewers highlight the immediate access to funds and the option to use Venmo for various transactions, including rent, utilities, and online purchases. They find the capability useful for managing finances and appreciate the added security of phone number verification. However, some users note that Venmo is less commonly accepted by online retailers compared to PayPal. Of the 496 Venmo users who gave detailed accounts of their use of Online Payments, 91% rated this feature as important or highly important.
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Mayank G.
Software Development Engineer
Ryan G.
Founder
Reviewers appreciate Venmo's debit and credit card processing capabilities. They find it easy to link multiple cards and bank accounts for flexible payment options. Users highlight the convenience of the Venmo debit card for in-store purchases and the secure processing of transactions. They also value the ability to receive rewards for using the debit card. However, some users report issues with certain cards not being accepted and the fees associated with credit card transactions. Of the 404 Venmo users who gave detailed accounts of their use of Debit/Credit Card Processing, 87% rated this feature as important or highly important.
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Sanford G.
Owner,Operator
Vivian V.
Admin Assistant
All Venmo features
Features rating:
Venmo alternatives
Venmo pricing
Starting from
Free
User opinions about Venmo price and value
Value for money rating:
Of 143 reviews that provide robust commentary on Venmo's price and value, 83% mention it in a positive light.
Most reviewers indicate that Venmo offers great value for money, particularly appreciating its free version which covers most everyday transaction needs. They find the free transfers between parties and the lack of commissions and charges for basic operations beneficial. Users think the low-cost options for credit card usage and instant transfers are reasonable and cost-effective. They appreciate the ease of use, quick access to funds, and minimal costs associated with peer-to-peer transfers. Some users report that the free version is reliable and sufficient for personal use, and they value the opportunity to save money on transaction fees.
However, some users feel that the introduction of premium features and additional costs for instant transfers are drawbacks. They say that the fees for business transactions and certain services can be high compared to other cash apps. Some reviewers find the charges for declined transactions and the costs for speedier transactions frustrating. They indicate that the lack of rewards and incentives for customers is a downside, and some mention that the costs for small businesses have increased, which can be disappointing.
, and
To see what individual users think of Venmo's cost and value, check out the review excerpts below.
Venmo integrations (27)
Integrations rated by users
We looked at 9,259 user reviews to identify which products are mentioned as Venmo integrations and how users feel about them.
Integration rating: 4.8 (30)
“Because they're the same company so you can't send money from one or the other or li k that card ..to work around it I generally have to use another app in concert with this one ”
“Funds in the PayPal account are seamlessly transferred over to Venmo. This allows multiple options for processing sales.”
“Because I have all the money transfer applications to ensure that I can accept payments in more than one way”
“I use PayPal with Venmo to link my bank accounts, debit cards, and checking/routing information.”
“Both collaborate well together. Both are reliable and valuable. Both are innovative services.”
“My business uses several programs and I need programs that are compatible with eachoth”
“Integration is important because doing more things efficiently is better for business.”

Anonymous R.
Trainer
Integration rating: 4.7 (9)
“Our social media presence lets us remind our donors of the work we are doing. When that is coupled with the ability to donate immediately with a few clicks, our donors are more apt to make spontaneous donations. These are not funds that we would have simply received in another form had it not been for Venmo: it is revenue that would otherwise not be generated. ”
“It’s important because you can use them both seamlessly separately and together. Very easy to use. ”
Ronnie T.
CEO
Integration rating: 4.5 (8)
“Some users prefer one over the other so I have both incase but I prefer Venmo to Cash App.”

Anonymous R.
Assurance Staff
Venmo customer support
What do users say about Venmo customer support?
Customer support rating:
We analyzed 606 verified user reviews to identify positive and negative aspects of Venmo customer support.
Widespread user sentiment highlights Venmo's customer support as knowledgeable, professional, and quick to resolve issues.
A fair number of users appreciate being able to reach real people via a toll-free number for direct assistance.
Multiple users mention that support is helpful during account access problems and provides clear guidance when needed.
Certain users report that customer service is slow to respond, hard to reach, and often relies on impersonal or canned replies.
Support options
Training options
To see what individual users say about Venmo's customer support, check out the review snippets below.
“The best experience I had with the application was when they tried to rob me through a service application and it was Venmo customer service that solved my case even if they had nothing to do with it.”

Maria A.
Operation Supervisor
“I love the fact of the easy convenient way of using venmo as well as the layout of the app itself everything is pretty self-explanatory and if you don't know or can't figure it out they have an amazing customer service team that is right there by your side every step of the way”
Deidre C.
Owner of residential and commercial cleaning services
“I have a small amount of capital stuck in venmo that I have no idea how to get out and I can't get an answer from anyone in customer service to assist me and how to get my money out.”
Donald D.
Co owner
Venmo FAQs
Venmo has the following pricing plans:
Pricing model: Free
These products have better value for money
Q. What is Venmo used for?
Venmo is a digital wallet and payment gateway that allows customers to make payments and transfer money via mobile device. Businesses are able to offer a new social currency to a mobile-first audience, as well as generate exposure for the brand as users share their purchases on the Venmo feed. The solution allows users to make payments by linking their bank accounts or debit cards directly via the app, or by transferring the money stored within their Venmo account. Besides initiating payments, consumers can send and receive payments from friends and contacts by selecting a contact's name, @username, phone number or email. All transfers can be stored as a Venmo balance for use at a later time, or cashed out immediately to a bank account. The platform provides an intuitive user experience and speedy checkout system that enables customers to buy event tickets and pay for items with a few taps. Users can share their purchases with friends on their Venmo feed, as well as make comments and add emojis to payment descriptions and other contact’s shared purchases. Users must link a credit card, debit card or checking account in order to use the service. Venmo safeguards payment data with encryption, allowing customers to pay safely and securely.
Q. What are the benefits of using Venmo?
Q. Who are the typical users of Venmo?
Venmo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Venmo support?
Venmo supports the following languages:
English
Q. Does Venmo support mobile devices?
Venmo supports the following devices:
Android, iPad, iPhone
Q. Does Venmo offer an API?
No, Venmo does not have an API available.
Q. What other apps does Venmo integrate with?
Venmo integrates with the following applications:
PayPal, Cash App, Meta for Business, PayPal Enterprise Payments
Q. What level of support does Venmo offer?
Venmo offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum










































