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vcita Pricing, Features, Reviews and Alternatives

vcita product overview

Price starts from

19

Per month

Per Feature

What is vcita?

vcita is a powerful all-in-all app, designed to help you manage your business and schedule, interact with your clients better, and save valuable time.

Key benefits of using vcita

Manage your business with an all-in-one business app:

* Mobile CRM - manage your clients, take notes, mark for follow-up and respond to client requests while on-the-go
* Calendar management - manage your business schedule, appointments and events, all in-sync with your existing calendar
* Billing & invoicing - create and email branded invoices and track your business income with a centralized dashboard

Let clients take action online 24/7:

* Online scheduling - invite clients to set appointments, book services and register for events & classes online from any device
* Online payments - let clients pay for your services online, accept any credit card or PayPal and issue branded invoices
* Client portal - keep clients engaged with a 24/7 personal client portal where they can book, reschedule, pay, fill forms, share files and more

Step up your marketing and generate more business:

* Lead capturing - enhance your website with an actionable widget that captures more clients and increases customer satisfaction
* Your business page - generate more interaction and revenue with a beautiful, mobile-friendly landing page to showcase your services and engage clients
* Email campaigns - create beautiful, action-driving emails to get more business & bookings from clients and prospects

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
FAQs/Forum
Phone Support
Email/Help Desk

Training options

Documentation
Live Online
Videos
Webinars

vcita pricing information

Value for money

4.2

/5

197

Starting from

19

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

vcita features

Functionality

4.1

/5

197

Total features

207

61 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
API
Third Party Integrations
Alerts/Notifications
Data Import/Export
Email Marketing
Mobile Access

vcita users reviews

Overall Rating

4.5

/5

197

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.45/10
Rating distribution

5

4

3

2

1

132

43

9

5

8

Pros
I loved that all of the scheduling and finance management was transferred online, as this administration side 2as a part of the business that I wasn't enjoying, but was also taking a lot of time.

LS

Lauren S.

Robust, all inclusive system, with outstanding customer support.

SK

Scott K.

I love the simplicity and functionality of this product.

EZ

Elena Z.

Cons
This avoids many internal developments that are often inefficient or very costly.

DL

Denys L.

No Vcita no business for me. They have no live support, I've hated this from day 1.

LB

Linda B.

You cannot delete appointments made in error nor can you 'actually' delete contacts.
AvatarImg

Michelle D.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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No-brainer for appointment based business

Reviewed 5 years ago

I provide business management consulting for optometrists. All my work is done through appointments and email. vCita flawlessly syncs my calendar and allows clients to schedule when I'm actually available. Prior to vCita, I spent way too much time suggesting times, getting voicemails, etc. Besides that, they have done a great job of allowing a feature-rich "live-site" that is easy to set up and super customizable. I think for many businesses it would suffice to be the landing page.

Pros

Very simple appointment set-ups. Before vCita there was a ton of back and other emails, or worse than that - phone calls.

Cons

The invoicing/billing system is not as robust as some other programs out there. Specifically I would like the program to send out regular monthly retainer billing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great for scheduling, other features not so much

Reviewed 2 years ago

I was using acuity but looked for other software, because of hippa option. I was ecstatic to see the client portal, unfortunately it is not optimal. Most features however aren’t hippa compliant. Really I only use client portal for scheduling and share patient handouts. Patients don’t have to log in like other apps, as it recognizing emails. Overall I do think it offers more than competition , but make sure you try every part to see what works for you and what doesn’t. Also customer service must be more present. Even after you pay they limit features until you use for a while , which is ridiculous. They will be better if they make conscious effort to improve

Pros

Able to customize scheduling page to be more professional and to distinguish services offered. Like the idea of client portal. Clients can go to portal to pay , schedule and can share documents. Works for me who share patient education handouts.

Cons

Some additional features are really glitchy and most features of the client portal I can’t use. When customers pay online , they are not taken to confirmation page or automated message . Messaging IS NOT secure , sometimes links In messages, don’t work. Documents are not secure. So since I’m using for health business, I had to get another program for secure messaging . Customer service good when you can each them, there is a 2 hour window only to call in a 24 hour day. Chat is not always available during business hours. It’s even worse if you are on east coast.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Sinking Ship

Reviewed 2 years ago

Having been a customer for several years, vCita offered an all-in-one solution that few others compared to at the time. However, very little has changed in the last 3 years other than some unnecessary aesthetic updates and very minor enhancements. I got on board fully aware that there were several missing features I needed which were on the top of the feature request list and I put in place workarounds...

Pros

Relatively easy to use and deploy. Client interface is mostly intuitive and easy to use.

Cons

Product development is nonexistent. Customer support is a joke. On the rare occasion there is an update, I find something on my website no longer works, instead of being improved.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good Place to Start for Small Business

Reviewed 3 months ago

Overall, Vcita helped us get our small business off the ground with the scheduling and billing features. It was a good place to start for our business.

Pros

Calendar synch was helpful, scheduling and billing were easy to manage.

Cons

Confusing layout, CRM features were not very robust, customer support was spotty.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Software with Awesome Support

Reviewed 3 years ago

Overall, Vcita has done a wonderful job with their support team when in helping me maximize their features.

Pros

Calendar integration with my website, Revenue tracker, Invoicing, Easy of online payment integration.

Cons

There could be more features in the calendar section of the software

vcita FAQs and common questions

Q. What type of pricing plans does vcita offer?

vcita has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of vcita?

vcita has the following typical customers:
Freelancers, Mid Size Business, Public Administrations, Small Business


Q. What languages does vcita support?

vcita supports the following languages:
Dutch, English, French, German, Hebrew, Italian, Polish, Portuguese, Russian, Spanish


Q. Does vcita support mobile devices?

vcita supports the following devices:
Android, iPad, iPhone


Q. Does vcita offer an API?

Yes, vcita has an API available for use.


Q. What other apps does vcita integrate with?

vcita integrates with the following applications:
Wix, Constant Contact, PayPal, Google Analytics 360, FullContact, Zapier, QuickBooks Online Advanced, Zoom Meetings, Square Payments, WordPress, Stripe, Google Contacts, Google Ads, Weebly, Meta for Business, Quickbooks Online, Google Calendar, Joomla, Duda, GoDaddy Website Builder, Microsoft Excel


Q. What level of support does vcita offer?

vcita offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk

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