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vcita Pricing, Features, Reviews and Alternatives
vcita product overview
Key benefits of using vcita
* Mobile CRM - manage your clients, take notes, mark for follow-up and respond to client requests while on-the-go
* Calendar management - manage your business schedule, appointments and events, all in-sync with your existing calendar
* Billing & invoicing - create and email branded invoices and track your business income with a centralized dashboard
Let clients take action online 24/7:
* Online scheduling - invite clients to set appointments, book services and register for events & classes online from any device
* Online payments - let clients pay for your services online, accept any credit card or PayPal and issue branded invoices
* Client portal - keep clients engaged with a 24/7 personal client portal where they can book, reschedule, pay, fill forms, share files and more
Step up your marketing and generate more business:
* Lead capturing - enhance your website with an actionable widget that captures more clients and increases customer satisfaction
* Your business page - generate more interaction and revenue with a beautiful, mobile-friendly landing page to showcase your services and engage clients
* Email campaigns - create beautiful, action-driving emails to get more business & bookings from clients and prospects
Typical customers
Platforms supported
Support options
Training options
vcita pricing information
Value for money
4.2
/5
197
Starting from
19
Per month
Per Feature
Pricing options
Value for money contenders
vcita features
Functionality
4.1
/5
197
Total features
207
61 categories
Most valued features by users
Functionality contenders
vcita users reviews
Overall Rating
4.5
/5
197
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.45/10
132
43
9
5
8
LS
Lauren S.
SK
Scott K.
EZ
Elena Z.
DL
Denys L.
LB
Linda B.
Michelle D.
Overall rating contenders
John S.
Verified reviewer
Used daily for 2+ years
Review source
Share this review:
I provide business management consulting for optometrists. All my work is done through appointments and email. vCita flawlessly syncs my calendar and allows clients to schedule when I'm actually available. Prior to vCita, I spent way too much time suggesting times, getting voicemails, etc. Besides that, they have done a great job of allowing a feature-rich "live-site" that is easy to set up and super customizable. I think for many businesses it would suffice to be the landing page.
Very simple appointment set-ups. Before vCita there was a ton of back and other emails, or worse than that - phone calls.
The invoicing/billing system is not as robust as some other programs out there. Specifically I would like the program to send out regular monthly retainer billing.
Asha I.
Health, Wellness and Fitness, self-employed
Used daily for less than 6 months
Review source
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I was using acuity but looked for other software, because of hippa option. I was ecstatic to see the client portal, unfortunately it is not optimal. Most features however aren’t hippa compliant. Really I only use client portal for scheduling and share patient handouts. Patients don’t have to log in like other apps, as it recognizing emails. Overall I do think it offers more than competition , but make sure you try every part to see what works for you and what doesn’t. Also customer service must be more present. Even after you pay they limit features until you use for a while , which is ridiculous. They will be better if they make conscious effort to improve
Able to customize scheduling page to be more professional and to distinguish services offered. Like the idea of client portal. Clients can go to portal to pay , schedule and can share documents. Works for me who share patient education handouts.
Some additional features are really glitchy and most features of the client portal I can’t use. When customers pay online , they are not taken to confirmation page or automated message . Messaging IS NOT secure , sometimes links In messages, don’t work. Documents are not secure. So since I’m using for health business, I had to get another program for secure messaging . Customer service good when you can each them, there is a 2 hour window only to call in a 24 hour day. Chat is not always available during business hours. It’s even worse if you are on east coast.
Dennison T.
Photography, 1-10 employees
Used daily for 2+ years
Review source
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Having been a customer for several years, vCita offered an all-in-one solution that few others compared to at the time. However, very little has changed in the last 3 years other than some unnecessary aesthetic updates and very minor enhancements. I got on board fully aware that there were several missing features I needed which were on the top of the feature request list and I put in place workarounds...
Relatively easy to use and deploy. Client interface is mostly intuitive and easy to use.
Product development is nonexistent. Customer support is a joke. On the rare occasion there is an update, I find something on my website no longer works, instead of being improved.
Amber N.
Consumer Services, 1-10 employees
Used daily for 1-2 years
Review source
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Overall, Vcita helped us get our small business off the ground with the scheduling and billing features. It was a good place to start for our business.
Calendar synch was helpful, scheduling and billing were easy to manage.
Confusing layout, CRM features were not very robust, customer support was spotty.
Brian V.
Consumer Services, 1-10 employees
Used daily for 2+ years
Review source
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Overall, Vcita has done a wonderful job with their support team when in helping me maximize their features.
Calendar integration with my website, Revenue tracker, Invoicing, Easy of online payment integration.
There could be more features in the calendar section of the software
vcita FAQs and common questions
Q. What type of pricing plans does vcita offer?
vcita has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of vcita?
vcita has the following typical customers:
Freelancers, Mid Size Business, Public Administrations, Small Business
Q. What languages does vcita support?
vcita supports the following languages:
Dutch, English, French, German, Hebrew, Italian, Polish, Portuguese, Russian, Spanish
Q. Does vcita support mobile devices?
vcita supports the following devices:
Android, iPad, iPhone
Q. Does vcita offer an API?
Yes, vcita has an API available for use.
Q. What other apps does vcita integrate with?
vcita integrates with the following applications:
Wix, Constant Contact, PayPal, Google Analytics 360, FullContact, Zapier, QuickBooks Online Advanced, Zoom Meetings, Square Payments, WordPress, Stripe, Google Contacts, Google Ads, Weebly, Meta for Business, Quickbooks Online, Google Calendar, Joomla, Duda, GoDaddy Website Builder, Microsoft Excel
Q. What level of support does vcita offer?
vcita offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk
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