vCita Pricing, Features, Reviews & Comparison of Alternatives

vCita Reviews

vCita

Own your time. Master your business.

4.51/5 (72 reviews)
6,974     1,866

vCita is a powerful all-in-all app, designed to help you manage your business and schedule, interact with your clients better, and save valuable time.

It includes all the tools you need to streamline your day-to-day:
- Manage your client base with a mobile CRM
- Manage your schedule, appointments and events with an online team calendar
- Invoice clients and manage your income with a payment dashboard
- Capture new leads with a customizable widget on your website
- Send action-driving email campaigns and SMS marketing
- Offer clients a personal client portal where they can book, reschedule, pay, fill forms, share files and more

ONLINE SCHEDULING
Say goodbye to time wasted and frustrated customers, and say hello to effortless online scheduling. Let clients schedule a free consultation, book and pay for services, and register for events online - 24/7 from any device. vCita comes with a customizable scheduling page where clients can view your services and up-to-date availability, as well as a personal client portal for each client. Add vCita to your website, email and social media - and get double the bookings in half the time.

CLIENT MANAGEMENT
Keeping clients at your fingertips is made easy with a 360-degree view of your customer communications, accessible from any device. Designed with small businesses in mind, vCita helps you organize, track and manage your client conversations. You'll be able to add clients on-the-fly, initiate new conversations in a single click, review client history across the board, track appointments and payments, add notes and tags, automate follow-ups and so much more.

ONLINE PAYMENTS
vCita makes it simple and secure to collect credit card and PayPal payments online 24/7 from any device. You can add payment buttons and forms to your website, email or social media, and funds will be deposited directly to your bank or PayPal account with no additional transaction fee. A friendly dashboard lets you view clients' payment history, issue branded invoices and track payment status in real time.

It even comes with a mobile app for Apple and Android, helping you take your business on-the-go, amaze clients with immediate responses - even after business hours - manage your team schedule while out-of-office and so much more.

For more information, visit http://www.vcita.com.
www.vcita.com

vCita Overview

Pricing

Starting from: $12.45/month
Pricing model: Freemium, Open-source, Subscription
Free Trial: Available
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Devices

Web
Android
iOS

Business size

S
Small
M
Medium
L
Large
Compare App
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vCita Reviews (72)

Most positive review

 Cannot sync with outlook

I had vcita for more than a year. Through that time I had several bugs that cost me a lot of time. The answer by the support was usually that they would work on it and get back to me. Which then did not happen. After a while I asked them and they would answer they think they fixed it and I should ...

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Reviewed 11th of April, 2016 by A verified reviewer

Most critical review

 future customers: watch out, they will take your money and run!

the customer service is horrible!. If i could leave a -5 star review I would! I contacted the company to do a trial of their software, I got a call from a rep a week after i signed up for the trial, I explained the girl the features i needed for my business and she acknowledged those features ...

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Reviewed 9th of May, 2016 by Owner

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vCita Screenshots (22)

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Security and privacy

Encryption

No
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Mid Size Business, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Linux, Mac, Windows, Web-based, Mobile Web App
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English, French, German, Hebrew, Polish, Portuguese, Russian, Spanish
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

vCita Pricing

Starting from: $12.45/month

Pricing model: Freemium, Open-source, Subscription

Free Trial: Available

vCita offers various subscriptions, so you can find the best fit for your needs.

The free-forever plan includes an all-in-one business app to manage clients, calendar, billing & documents, as well as a LiveSite portal for each client.

The Starter plan includes either online scheduling or online payments ($12.45/month*)

The Essentials plan adds online scheduling & event registration, online payments, and more advanced features (19.90/month*)

The Business plan adds email campaigns, SMS marketing, client tags & follow-ups, client text messages, multiple staff accounts, team calendar, 3rd party integrations & analytics, and more advanced features ($39.90/month*)

The Platinum plan adds staff roles & permissions, auto-assignment rules, custom email & SMS notifications per service, integrations via API, and more advanced features ($59.90/month*)

*annual subscription pricing

Find out more at: https://www.vcita.com/pricing

Competitors Pricing

Agendize

Starting from: $300.00/year
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

AppointmentPlus

Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

SuperSaaS

Starting from: $8.00
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Users who visited vCita also visited

Key Features of vCita

  • Increase engagement on your website, mobile and Facebook
  • Mobile-enabled for clients on-the-go
  • Mobile App Available
  • Easily double online opportunities
  • Self-service online scheduling for your clients
  • Schedule with multiple staff members
  • Add scheduling links to email signature
  • Auto sync your calendar (Outlook, Gmail, etc)
  • “No Shows” with automated text (SMS) reminders
  • Get paid faster with online payment options
  • Offer client the convenience of paying online
  • Direct payments to any bank account
  • Offer a services menu with prepayment options
  • Easily share and track documents online
  • Increase email campaign success with unique calls-to-action
  • Automatically capture client information in the CRM
  • Offer a 24/7 self-service client portal
  • Add calls-to-action or a contact form to Facebook
  • Make your website work for you!
  • Send email campaigns and SMS marketing
  • Assign clients and conversations to staff
  • Add notes and tags to clients, set auto follow-ups

Benefits

Manage your business with a free all-in-one business app:

* Mobile CRM - manage your clients, take notes, mark for follow-up and respond to client requests while on-the-go
* Calendar management - manage your business schedule, appointments and events, all in-sync with your existing calendar
* Billing & invoicing - create and email branded invoices and track your business income with a centralized dashboard

Let clients take action online 24/7:

* Online scheduling - invite clients to set appointments, book services and register for events & classes online from any device
* Online payments - let clients pay for your services online, accept any credit card or PayPal and issue branded invoices
* Client portal - keep clients engaged with a 24/7 personal client portal where they can book, reschedule, pay, fill forms, share files and more

Step up your marketing and generate more business:

* Lead capturing - enhance your website with an actionable widget that captures more clients and increases customer satisfaction
* Your business page - generate more interaction and revenue with a beautiful, mobile-friendly landing page to showcase your services and engage clients
* Email campaigns - create beautiful, action-driving emails to get more business & bookings from clients and prospects

Alternatives to vCita

Videos

Dr Q Moayad

Easy to use and very comprehensive software

23/05/2017

Pros

The wide range of it's features. The large number of clients that it can manage. It's integrability with Wordpress.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Caroline Merrill

So far, the software does what I need it to do.

22/05/2017

Pros

I like the easy navigation and mobile app. It's very easy to create invoices, appointments, and communicate with my clients because the app is mobile.

Cons

The functionality to my clients looks "old school". They feel it is old technology because of the way it looks when creating an appointment. They feel it needs to be updated. I also feel that there needs to be an update to the scheduling so that my clients have confidence when setting appointments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Lisa Oguin

I have not had one customer schedule an appt with me thru Vcita

20/05/2017

So far I have not received any benefits

Pros

ability for customer to schedule their own appt nothing nothing nothing nothing nothing nothing nothing

Cons

Customers are reluctant to schedule and even if I make known the ability to schedule, no does it nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Sasaki Satoe

overall good!

11/05/2017

Fast response from the clients, easy to manage so I can remember each schedule well.

Pros

After I used this software, my clients response became faster and more people are attending each sessions.

Cons

Private appointment schedule don't want to be shown in my shared google calendar while group sessions schedule do want. I still don't get used to this point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Lu

Great product

10/05/2017

More customer interaction and satisfaction.

Pros

I enjoy the automated service and workflow. The professionally design user interface matches any website well.

Cons

I don't get enough inquaries, so the cost is expensive bases on requests. I wish there is a different pricing model.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sandra Jackson

Easy to use application, looks like a web page without being one.

10/05/2017

Pros

Easy to set up. Great customer support & training. Works great with my google calendar. User friendly.

Cons

There are no cons at the moment. Everything is what I had hoped for & anticipated. The customer support is great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Karl  Schilling

I have had a very smooth relationship with the software

10/05/2017

Pros

Easy to promote and simple for people to connect. It also was extremely easy to hook into my website through wordpress

Cons

I would love to have a system that somehow was responsive to the relationship based systems such as LinkedIn, FB, Twitter etc..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
paul zeltzer

need more flexibility in settings

09/05/2017

Pros

all in one package with reminders.

Cons

inflexibility cannot set the default for " clients by creation date.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
John Scibal, OD, CBA

Verified Reviewer

No-brainer for appointment based business

01/05/2017

I provide business management consulting for optometrists. All my work is done through appointments and email. vCita flawlessly syncs my calendar and allows clients to schedule when I'm actually available. Prior to vCita, I spent way too much time suggesting times, getting voicemails, etc. Besides that, they have done a great job of allowing a feature-rich "live-site" that is easy to set up and super customizable. I think for many businesses it would suffice to be the landing page.

Pros

Very simple appointment set-ups. Before vCita there was a ton of back and other emails, or worse than that - phone calls.

Cons

The invoicing/billing system is not as robust as some other programs out there. Specifically I would like the program to send out regular monthly retainer billing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering vCita

You get out of it what you put into it. Take your time setting up your calendar so vCita knows when you are actually available.

Source: GetApp
Helpful?   Yes   No
Read more
Judith Eastbrook

vCita Software is Great for Coaches, Therapists, Attys, All Other One on One Service Providers

15/04/2017

vCita Software is great for anyone who has had clients look over his/ her website, send an email with a confused and confusing list of times they have available. Then after you get back to the client you find that their schedule has changed. The back and forth of appointment setting is eliminated with vCita as it is for other programs, but these features are embedded within a client portal that offers that authority aura. You can add the portal to your website, or if you don't want the portal, you can still use all the other vCita features. vCita allows you to bill and invoice and view everything from your mobile on the go very cool. Some of those vCita features don't work for me because I communicate with groups of people at once rather than one on one. Still I found vCita software to be flexible and I liked that fact that their forms integrated easily with my website. It is pretty easy to learn although some of the internal dashboards are a little confusing. vCita's support team is good and I was able to get everything up and running as I wanted.

Pros

This is the best software I have seen for one on one service providers and it is easy to set up and use.

Cons

The internal dashboards were confusing until I understood them. I had help from the support team. They do a good job.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering vCita

Carefully look over their feature sets, it is richer than it looks at first.

Source: Capterra
Helpful?   Yes   No
Read more

Who is vCita For?