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vcita
4.5
(255)

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vcita: Build a business you’re proud of.

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vcita Pricing, Features, Reviews and Alternatives

vcita product overview

Price starts from

35

Per month

Other

What is vcita?

vcita is a powerful all-in-all app, designed to help you manage your business and schedule, interact with your clients better, and save valuable time.

Key benefits of using vcita

Manage your business with an all-in-one business app:

* Mobile CRM - manage your clients, take notes, mark for follow-up and respond to client requests while on-the-go
* Calendar management - manage your business schedule, appointments and events, all in-sync with your existing calendar
* Billing & invoicing - create and email branded invoices and track your business income with a centralized dashboard

Let clients take action online 24/7:

* Online scheduling - invite clients to set appointments, book services and register for events & classes online from any device
* Online payments - let clients pay for your services online, accept any credit card or PayPal and issue branded invoices
* Client portal - keep clients engaged with a 24/7 personal client portal where they can book, reschedule, pay, fill forms, share files and more

Step up your marketing and generate more business:

* Lead capturing - enhance your website with an actionable widget that captures more clients and increases customer satisfaction
* Your business page - generate more interaction and revenue with a beautiful, mobile-friendly landing page to showcase your services and engage clients
* Email campaigns - create beautiful, action-driving emails to get more business & bookings from clients and prospects

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
FAQs/Forum
Phone Support
Email/Help Desk

Training options

Documentation
Live Online
Videos
Webinars

vcita pricing information

Value for money

4.2

/5

255

Starting from

35

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

vcita features

Functionality

4.2

/5

255

Total features

220

64 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Alerts/Notifications
API
Reporting & Statistics
Data Import/Export
Mobile Access
Customizable Branding

vcita users reviews

Overall Rating

4.5

/5

255

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.52/10
Rating distribution

5

4

3

2

1

168

59

14

6

8

Pros
I loved that all of the scheduling and finance management was transferred online, as this administration side 2as a part of the business that I wasn't enjoying, but was also taking a lot of time.
Robust, all inclusive system, with outstanding customer support.
I love the simplicity and functionality of this product.
Cons
This avoids many internal developments that are often inefficient or very costly.
No Vcita no business for me. They have no live support, I've hated this from day 1.
You cannot delete appointments made in error nor can you 'actually' delete contacts.
RS
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Randy S.

Owner

Recreational Facilities and Services, 1-10 employees

Review source

Overall Rating

Very pleased with the product!

Reviewed 9 months ago

Transcript

Randy: Hi, my name is Randy. My company name is Backyard Oasis, and I would rate vcita a solid four....

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Shanie S.

Executive Producer

Media Production, 11-50 employees

Review source

Overall Rating

Productive!

Reviewed 9 months ago

Transcript

Shanie: Hi, my name is Shanie and I am the CEO of Elevation Global Group. My company size is 28. We are...

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Stephanie M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Business Runs on vCita

Reviewed 7 years ago

Scheduling interviews with businesses in different time zones used to be a nightmare before I found vCita. Now, I am confident I'll never miss a call thanks to vCita sending notifications to both parties in our respective time zones.

Pros

The vCita Team is very responsive and open to new feature requests. All it took was a suggestion of making directions to a client's location accessible through the app and they made it a one-click solution! Because the app works across different devices, I can run my business from anywhere.

Cons

I'm ready to delve into their email campaign feature and see it integrates with Constant Contact. Having more auto-responder integrations would be great.

LS
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Linden S.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ties all together

Reviewed 5 years ago

Overall the tool has been a great help for us to streamline our processes.

Pros

We like the way it ties our contact form, CRM and invoices together.

Cons

Invoices can only be paid by one person. They can't forward to someone for payment.

SP
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Sue P.

Primary/Secondary Education, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Poor Customer Service and Unreliable

Reviewed 5 years ago

Any benefits are undone by the disapearence of ALL Data and appointments.

Pros

I did like that you can put all of your comunication and documentation into the system.

Cons

Unrlieable: On 3 seperate occations, I have lost all of my appointments and payment records! Unhelpful: Customer service is slow to repond with any response that keeps them blameless. I have never had any of my issues resolved.

Vendor response

Hi Sue, We apologize if we failed to meet your expectations and will be happy to schedule a call to address any concerns to see if we can help correct your impression. In your review, you bring up two serious concerns: 1- Essential information such as appointments and payments that was deleted 2- Poor customer service from our team We'd like to address each of these issues separately. 1. vCita...

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Abel A.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Avis vcita

Reviewed 6 months ago

it is a very good software because of its user interface which is also easy to use and even for a beginner and also its online payment management functionalities. but on the other hand what I did not like in this software is that some features require upgrades to premium plans

Pros

I like this software because of its user interface which is easy to use even for a beginner and also its online payment management features

Cons

What I didn't like about this software is that certain features require upgrades to premium plans

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Chris W.

Management Consulting,

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The Lead Funnel Starts with Vcita

Reviewed 6 years ago

Contacts. Leads. Connections. Conversations. What more can a consultant ask for? I run a small business, and Vcita is my call center, appointment manager and more.

Pros

This tool has been my number one go-to resource for lead generation. In my business, contact is king. Giving clients and potential clients an easy way to access my calendar, and set up a time to talk, is a central part of my business model. It links in easily with my website, you can see it in action at westfallonline[dot]com

Cons

I wish that there was a link from email on iPhone to the actual software (app). An email link pops open the browser, and asks me to login. For some reason, my browser doesn't remember that Vcita and I have been dating for quite some time, and it asks me to login. Which causes me to open the app. Not sure if this is an iPhone issue, or an operator error, but I don't like the extra steps to confirm an appointment.

vcita FAQs

Q. What type of pricing plans does vcita offer?

vcita has the following pricing plans:
Starting from: $35.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of vcita?

vcita has the following typical customers:
Freelancers, Mid Size Business, Public Administrations, Small Business


Q. What languages does vcita support?

vcita supports the following languages:
Dutch, English, French, German, Hebrew, Italian, Polish, Portuguese, Russian, Spanish


Q. Does vcita support mobile devices?

vcita supports the following devices:
Android, iPad, iPhone


Q. Does vcita offer an API?

Yes, vcita has an API available for use.


Q. What other apps does vcita integrate with?

vcita integrates with the following applications:
Wix, Constant Contact, PayPal, Google Analytics 360, FullContact, Zapier, QuickBooks Online Advanced, Zoom, Square Payments, WordPress, Stripe, Google Contacts, Google Ads, Weebly, Meta for Business, QuickBooks Online, Google Calendar, Joomla, Duda, GoDaddy Website Builder, Microsoft Excel


Q. What level of support does vcita offer?

vcita offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk

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