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WeKall Logo

Cloud-based contact center and telephony AI software

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WeKall - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

WeKall overview

What is WeKall?

WeKall, a leader in cloud-based telecommunication solutions, is transforming the landscape of business communications. Our platform, specifically catering to Spanish-speaking markets, integrates cutting-edge artificial intelligence to offer unparalleled efficiency and personalized customer service. This innovative approach ensures that businesses of all sizes can benefit from advanced communication technology without the burden of excessive costs.

Our suite of services includes Cloud Kall, a state-of-the-art cloud telephony solution optimized for handling high-volume users in sales and customer service teams. Cloud Contact Center, another flagship offering, provides automated and customizable call and messaging software (including WhatsApp/SMS), complete with detailed reports for every interaction. WeKall's commitment to excellence is further evidenced by our software We Assist You (Sirenna), which leverages AI for transcription, summarization, sentiment detection, and fraud detection in video calls, ensuring data privacy and security.

WeKall's vision for 2024 and beyond is to be at the forefront of digital transformation in business communications. With We Insights (Sirenna), we provide an automated quality process for call transcriptions, fraud detection, and agent time optimization. Our conversational assistant, Vicky, uses AI to provide customer service without human intervention, adaptable to various business scenarios. Additionally, WeKall Work Flows offers an alternative for businesses to utilize WeKall services without the need for acquiring agents or users, enabling automated calls, voice-bots, WhatsApp, and SMS, customizable to customer needs.

In summary, WeKall is not just a service provider but a strategic ally in digital transformation. Our solutions are designed to centralize communications and lead the revolution across various industries. We are committed to being strategic allies in this journey, offering solutions that drive efficiency and excellence in customer experience. Join us as we embrace this new year of challenges and achievements in the realm of business communications.

Starting price

17per user /
per month

Alternatives

with better value for money

WeKall’s user interface

Ease of use rating:

WeKall reviews

Overall rating

4.5

/5

39

Positive reviews

82

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.82/10
Rating distribution

5

4

3

2

1

25

8

6

0

0

Who uses WeKall?

Based on 39 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Computer Software
Management Consulting
Logistics and Supply Chain
Others

Use cases

Call Center
Softphone
Call Recording
Customer Service
VoIP

WeKall's key features

Most critical features, based on insights from WeKall users:

Call recording
Automatic call distribution
Caller id
Call monitoring
Computer telephony integration
Call transfer
Voice mail
Reporting/Analytics

All WeKall features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Agent interface
AI copilot
AI summarization
Alerts/Escalation
Alerts/Notifications
API
Auto-Dialer
Automatic call distribution
Autoresponders
Blended call center
Callback scheduling
Call center integration
Call center management
Call conferencing
Call disposition
Caller id
Caller profiles
Call list management
Call logging
Call monitoring
Call queues
Call recording
Call reporting
Call routing
Call scoring
Call screening
Call scripting
Call tagging
Call tracking
Call tracking metrics
Call transcription
Call transfer
Call whispering
Campaign analytics
Campaign management
Chatbot
Chat/Messaging
Collaboration tools
Communication management
Computer telephony integration
Conferencing
Contact database
Contact management
Conversion tracking
CRM
Customer history
Customer segmentation
Customizable branding
Customizable Caller ID
Customizable reports
Data extraction
Data import/export
Data storage management
Data visualization
Document management
Drag & drop
Electronic faxes
Email management
Event triggered actions
File sharing
File transfer
For sales teams/organizations
Group messaging
Inbound call center
Interaction tracking
IVR
Keyword tracking
Knowledge base management
Lead capture
Lead generation
Lead management
Lead qualification
Live chat
Machine learning
Manual dialer
Meeting management
Mobile access
Monitoring
Multi-Campaign
Multi-Channel communication
Multi-Channel management
Multi-Language
Multiple data sources
Multiple Scripts
Multiple user accounts
Multi-User collaboration
On-Demand recording
Online voice transmission
Outbound call center
Performance management
Performance metrics
Phone Key Input
Predictive analytics
Predictive dialer
Pre-recorded messages
Process/Workflow automation
Progressive dialer
Quality management
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Recording
Reporting/Analytics
Reporting & statistics
ROI tracking
Role-Based permissions
Scheduled recording
Screen sharing
Search/Filter
Sentiment analysis
Single sign on
SIP trunking
SMS messaging
Social media integration
Spam blocker
Speech recognition
SSL security
Support ticket management
Surveys & feedback
Tagging
Task management
Text to speech
Third-Party integrations
Trend analysis
Two-Way audio & video
Unified communications
Video call recording
Video conferencing
Virtual personal assistant (vpa)
Virtual voicemail
Voice Customization
Voice mail
Voicemail transcription
VoIP
VoIP connection
Workflow management

WeKall alternatives

WeKall logo

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17

/user

Per month

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WeKall pricing

Value for money rating:

Starting from

17

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about WeKall price and value

Value for money rating:

WeKall integrations (4)

Integrations rated by users

We looked at 39 user reviews to identify which products are mentioned as WeKall integrations and how users feel about them.

HubSpot CRM logo
HubSpot CRM

Integration rating: 5.0 (1)

L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.

HG

Hervé G.

CEO

WeKall support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
24/7 (Live rep)
Knowledge Base
FAQs/Forum
Chat

Training options

Videos
Documentation
Webinars
Live Online
In Person

WeKall FAQs

Related categories