Alleva Reviews - Pros & Cons, Ratings & more

SimplePractice

Zanda (formerly Power Diary)

TherapyNotes, LLC

Kipu

NextGen Office

Praxis EMR

Our state-of-the-art platform will take your center into the 21st century and streamline the entire process of EMR. Our platform provides more efficient workflows, reducing burn-out, and improving the quality of care. Insights offers real-time data for better business decisions and easier reporting.

Alleva

Android

Linux

Web-based

Windows

iPad

iPhone

Director Of IT

They are very helpful and responsive, and they guide you through the setup process step by step. They also provide training sessions and webinars to help you learn how to use the product effectively.

Alleva works great with customers to help them get the most out of the software and are always listening and helping to make upgrades and modifications.

Mentor

As a business we are still struggling to use the software but it’s more on user error not software error.

The integration with other tools has also been seamless, and the support team has been responsive and helpful whenever we've needed them.

Founder & CEO

I have been happy for the past year, and based on all information I have, will be happy for many years to come.

Billing and Finance

My experience has been wonderful. It's easy to use and stores our records great.

The inability for the scheduler to connect to an outside calendar such as Outlook creates a tremendous amount of extra work and communication problems with staff around scheduling.

Clinical Director

What I love about this software is how easy is it to complete my clinical documentation.

Lead Addiction Therapist

This system is easy to use, easy on the eyes, and has amazing customer support if needed.

Art Coordinator

This software is very user friendly and has great customer service.

Therapist

I like the ease of use and functionality and customizability.

Director of Patient Engagement

I like the ability to personalize based off of the company needs.

Assistant Director of Operations

It has helped us to improve as an organization and meet licensing needs as well as provide a better platform to serve our clientele.

peer support specialist

Love how safe, fast and convenient. I can find all my clients information quickly.

Lastly, the reporting function - or the inability to customize reports based on specific criteria can be confounding.

Clinical Supervisor 

It is time consuming to adapt our facility to Alleva. Alleva appears to struggle with understanding out states regulation and overall substance use disorder treatment for our level of care.

It has helped our therapists be more effecient and effective with their time and treatment of clients. It has helped us to become CARF accredited and meets all of our multiorganizational needs.

Health Care Operations Advisor

Software supported basic revenue cycle management functions.

BestNotes

ICANotes

Procentive

overall its good its a good product and it is always being update

Better than good enough

Hi James, Thank you for the review!  We appreciate the work you do for those in need of care. Thank you for your feedback. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

Review Feedback

Thank you for the 4-star review!  We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

Alleva Review 

Thank you for the 5-star review!  We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

Alleva  User

Hi Esther, Thank you for the 5-star review!  We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

Good Charting System

Hi Ashley, Thank you for the 4-star review!  We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

Overall good for a mixed MH/SUD/Prim care practice.  If more of MH and SUD, I'd rec it.  

SUD vs Primary Care

Hi Anthony, Thank you for the 4-star review!  We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

Alleva Review

Hi Amber, Thank you for the 5-star review!  We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

Overall I am happy with Alleva.  I would tell people about it and recommend them using it.

Super Happy

Hi Codee, Thank you for the 4-star review!  We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

My overall experience with Alleva is very positive.

Daily Work on Alleva

Hi Mary, Thank you for the 5-star review!  We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

Great EHR System

Hi Bianca, Thank you for the 4-star review!  We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

Overall I'm satisfied. I feel like the innovation and development is pretty good. 

Solid option

Hi Chris, Thank you for the 4-star review!  We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

Benefits of alleva

Hi Dessenna, Thank you for the 5-star review!  We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

Easy to learn, onboarding process went easily and could be done from home

Better than other EMR's I've used in other clinics

Hi Danelle, Thank you for the 5-star review!  We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

I am pleased with simplity of Alleva and will continue use. 

Verified User

Hi Natasha, Thank you for the 4-star review!  We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

Great, I get my job done and find what I am looking for easily 

Great EHR 

Hi Ella, Thank you for the 5-star review!  We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

I liked Alleva because of the security it has and how the tips are helpful if you need assistance. 

Alleva is great to work with.

Hi Eric, Thank you for the 5-star review!  We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR. 

I like using the EMR and look forward to more options and updates to the system. The customer service is sometimes hard to get ahold of, but they do make up for that with efforts in assisting with any problems 

Hi Jeannette, Thank you for the review.  We appreciate the work you do for those in need of care. We appreciate the feedback so we can improve in the future. If there's anything we can do for you, please don't hesitate to reach out.

Overall Alleva is a great EMR system that allows our flow to work well. 

Alleva EMR

Hi Elizabeth,

Thanks so much for the positive review! It's so great to hear that you're finding it easy to configure the system to meet your program's needs. We appreciate you for taking the time to share your experience. We strive to provide the best platform possible and rely on your feedback. If you ever need assistance, do not hesitate to reach out here: https://helloalleva.com/help-center.

Alleva


Easy to Use & Customize

Thank you for rating our customer support team 5 stars. It's good to hear that you find Alleva easy to use and customize. 

Overall it has been positive. I am disappointed that Alleva cannot solve the two issues that we struggle with (noted above). If those issues were resolved, I would say the product would have been excellent. 

Young Adult Transition Program Alleva Review

Hi Aaron, Thank you for taking the time to review Alleva. We appreciate you bringing the issues you've had to our attention. If you would reach out to our customer success department at:
https://support.helloalleva.com/kb-tickets/new I believe we can help you to better customize your experience on the platform. We improve and fine-tune our product by relying on feedback like yours. Thanks for your continued patience as we strive to provide the best EMR platform so that treatment centers like yours can be successful.

Efficient and Reliable

Hi Jennifer! Thank you so much for the review. We appreciate the feedback and our support team will review your input. Let us know if we can help to improve your experience. Our customer service team is dedicated to your success.

No real problems at all over the years that we've worked with Alleva.  We're truly happy.

Solid platform for outpatient and intensive outpatient practices

Hi Joshua, thank you for your kind words.  It's nice to hear you've enjoyed working with Alleva. We appreciate you taking the time to review the EMR, and your recommendations will be passed on to our product developers. Our scheduler integrates with Outlook and Google calendars. Additionally, with our with our Insights feature, you can create any report for every aspect of your business. We can help you make the most of the EMR with your program. For more help or to share any other suggestions you may have, reach out customer support team at https://support.helloalleva.com/kb-tickets/new. We would appreciate any additional feedback you could provide. 

Positive. Great customer service and great software as a whole. It is missing just a few key features/changes to go from 4 stars to 5 stars. 

Review

Overall I'm very happy with Alleva. They are relatively new but are ahead of many of the other platforms that have been around for years. As they continue to grow and develop I'm sure they will be the new standard. 

Alleva Reviews

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