App comparison
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Cresta
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based sales enablement solution
Last updated: September 2026
Cresta Alternatives & Competitors (2026)
Top 1 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
0.1
Value for money
Starting price
No pricing info
0.4
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
Ringover
100% cloud phone for startups and SMEs
Value for money
Starting price
No pricing info
0.3
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
Zendesk Suite
AI powered customer service across all channels
0.3
Value for money
Starting price
No pricing info
0.6
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
JustCall
Cloud-based AI communication platform for sales teams
0.4
Value for money
Starting price
No pricing info
0.9
Functionality
Access Controls/Permissions
5/5
API
4.3/5
2-Way Messaging
4.3/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
Dialpad
The AI-native platform where conversations become action.
0.4
Value for money
Starting price
No pricing info
0.8
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
Aircall
Cloud-based phone & AI comms for SMB & mid-market
0.6
Value for money
Starting price
No pricing info
0.9
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.8/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
Value for money
Starting price
No pricing info
0.4
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Alerts/Notifications
4.7/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
Value for money
Starting price
No pricing info
0.6
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.3/5
Access Controls/Permissions
3/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
0.3
Value for money
Starting price
No pricing info
0.7
Functionality
Agent Interface
4.6/5
Auto-Dialer
4.5/5
Automatic Call Distribution
4.5/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
0.1
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Archiving & Retention
4.6/5
Alerts/Notifications
4.5/5
Audio Capture
4.5/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
0.4
Value for money
Starting price
No pricing info
0.9
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
0.5
Value for money
Starting price
No pricing info
0.9
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
0.3
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
Activity Dashboard
4.7/5
Activity Tracking
4.5/5
Auto-Dialer
3.5/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
0.1
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Answering Machine Detection
5/5
Archiving & Retention
4.7/5
Auto-Dialer
4.5/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
0.1
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
0.4
Value for money
Starting price
No pricing info
0.8
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
0.3
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
2-Way Messaging
5/5
Agent Interface
5/5
Alerts/Notifications
4.8/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
0.1
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
API
5/5
Call Center Management
4.8/5
Automatic Call Distribution
4.7/5
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
0.3
Value for money
Starting price
No pricing info
0.6
Functionality
Alerts/Escalation
4.3/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5