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Kenect Logo

The AI Engine for Dealers

Table of Contents

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Kenect - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Kenect overview

What is Kenect?

Kenect is the leading AI for dealerships, trusted by over 10,000 businesses across North America to streamline service, sales, and operations. Our innovative platform uses AI to automate the "busy work" of the dealership—from phone calls to text reminders—driving record-breaking efficiency and revenue. Discover why the industry’s top dealers choose Kenect to eliminate chaos and grow their bottom line.

Starting price

1per user

Alternatives

with better value for money


Pros & Cons

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Text Communication

Client Communication

Appointment Reminders

Ease of Use

Sending Pictures

Message Management

Kenect’s user interface

Ease of use rating:

Kenect pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(16)
5(73)

What do users say about Kenect?

We could not receive texts or live chat leads for a long period of time as a result and lost messages from clients, business leads, and so forth that went into an abyss.

Select to learn more


Who uses Kenect?

Based on 93 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Legal Services
Law Practice
Hospitality
Automotive
Others

Use cases

Customer Communications Management
Review Management
Live Chat
Customer Satisfaction
Payment Processing

Kenect's key features

Most critical features, based on insights from Kenect users:

Chat/Messaging
Multi-Channel communication

All Kenect features

Features rating:

ACH payment processing
Appointment scheduling
Autoresponders
Batch communications
Billing & invoicing
Campaign management
Canned responses
Chat/Messaging
Complaint monitoring
CRM
CRM integration
Customizable branding
Dashboard
Data security
Debit/Credit card processing
Electronic signature
Feedback management
File sharing
Group messaging
In-Person payments
Interaction tracking
Interactive content
Lead distribution
Lead qualification
Mobile access
Mobile payments
Multi-Channel communication
Multiple payment options
Negative feedback management
On-Demand communications
One-to-One messaging
Online payments
Payment fraud prevention
Payment gateway integration
PCI compliance
Personalization
Proactive chat
Real-time consumer-facing chat
Real-time conversations
Real-Time notifications
Reminders
Reporting/Analytics
Response management
Review monitoring
Review notification
Review request
Screen sharing
SMS messaging
Social sharing
Template management
Text analysis
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Video chat
Video support

Kenect alternatives

Kenect logo

Starting from

1

/user

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
WhatsApp logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Viber logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Text Request logo

Starting from

59

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Kenect pricing

Value for money rating:

Starting from

1

/user

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Kenect price and value

Value for money rating:

To see what individual users think of Kenect's price and value, check out the review snippets below.

“After being on hold for 15 minutes, I was informed that we are under contract and cannot cancel until November due to an automatic annual renewal clause.”
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Laurie D.

Owner

“Kenect fills the gap for our business and allows us to communicate with clients and prospective clients via today's most common communication platform.”
LV

Lane V.

Business Manager

Kenect integrations (3)

Integrations rated by users

We looked at 93 user reviews to identify which products are mentioned as Kenect integrations and how users feel about them.

Clio logo
Clio

Integration rating: 5.0 (5)

Not perfect, but it really does work great and takes on a lot of the typical manual work off of us

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Cayla F.

Paralegal

Integration rating: 5.0 (2)

Ease of managing information that we use to bill.

QB

Quinon B.

Principal Attorney

Filevine logo
Filevine

Integration rating: 5.0 (1)

Integration rating: 4.0 (1)

This allows for there to be no barriers when attempting to request reviews.

LV

Lane V.

Business Manager

Integration rating: 5.0 (1)

Other top integrations

Kenect support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support

Training options

In Person
Live Online
Webinars
Documentation
Videos

Kenect FAQs

Related categories