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Top Rated Chatbot Software with Bigcommerce

Last updated: October 2026

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35 software options

Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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Gladly logo

Cloud-based customer service platform

Gladly AI assistant Sidekick automates chat support with context-aware, on-brand responses—no integrations or dev work required.

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Tidio logo

Aill-in-one customer support software with AI features

Tidio is a customer support chatbot platform. Resolve issues, improve sales, and generate leads with rules-based chatbots (Flows) or offload your work on Lyro, Tidio's AI agent for customer service, to resolve up to 64% of all tickets without human intervention.

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LiveChat logo

AI-based live chat for customer support and sales teams

LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

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Zipchat logo

One AI Agent to run, sell, and scale your e-commerce.

Zipchat powers the new era of Agentic Commerce. One AI Agent sells, supports, and markets for your store automatically. No flows, no complex setups. Just set a goal and Zipchat acts instantly across channels, boosting conversions with human-like conversations.

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Amio logo

Amio helps you create AI chatbots for your e-shop.

Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries.

Amio's chatbot can answer any after-sales question and help with shopping by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them

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Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

Don't work harder, work smarter. Automate customer care processes to help save your online business loads of time, money, and resources, all while increasing sales and boosting your conversion rates. Don’t know how to set up a chatbot? Smartsupp offers chatbot templates to help you get started.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Kommunicate logo

Customer support automation tool for enterprises

Kommunicate is a customer service automation platform that combines AI agents, AI chatbots, live chat, and a shared inbox. It helps support teams reduce ticket volume by automating customer interactions with AI that knows when to resolve issues, and when to escalte.

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Text logo

AI-powered support that turns every chat into revenue.

Text is customer service software that goes beyond resolving conversations — it turns them into revenue. AI agents work alongside human agents in one inbox, handling support, qualifying leads, and driving sales. Trained on your knowledge base. Ready to go in minutes.

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Lime Connect logo

Live chat and customer messaging for businesses of all sizes

Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Pypestream logo

Cloud-based messaging and conversational AI platform

Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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Central No-Code Integration Platform logo

Connect, Automate, Grow

The Central No-Code Integration Platform is built for seamless data management across systems like SAP Ariba, Oracle NetSuite, Microsoft Dynamics, Acumatica, Salesforce, and over 50 others with pre-built connectors that enhance productivity by automating sales, marketing, operations or finance.

Read more about Central No-Code Integration Platform

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Chatsi logo

Turn Your Storefront Into an AI-Powered Sales Experience

Chatsi is a 24/7 AI sales assistant for eCommerce that helps shoppers discover, compare, and choose the right products through natural conversation. It delivers personalized recommendations and trusted answers using your store’s product data.

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Cresta logo

AI-based sales enablement solution

Build chatbots that learn from top-agents with Cresta’s state-of-the-art NLU and Conversation Design Experts

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Tactful AI logo

Simpler, Better and Modern Customer Service

Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

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Engaige logo

The AI customer support agent that acts like you

Engaige is the AI Ecommerce support platform for fast-growing DTC brands.

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InitusIO logo

Connect Shopify, Salesforce, NetSuite, Dynamics 365 and +

InitusIO turns your disconnected systems into a single, seamless ecosystem, eliminating complexity and accelerating your business outcomes.

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MessageMind logo

AI-enabled customer service software

AI-enabled customer service software that provides automated support to businesses across multiple platforms and languages.

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JivoChat logo

Live chat with agent apps for iOS & Android

JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

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CX Genie logo

Cloud-based AI customer support platform, all sizes

CX Genie is a cloud-based AI-powered chatbot software that automates customer support interactions on a unified platform.

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ChatBot logo

Cloud-based AI customer service software

Cloud-based AI customer service platform with live chat, help desk ticketing, workflow automation, and a self-service knowledge base.

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HappyFox Chat logo

Premium live chat software

HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience

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IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

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