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Top Rated Conversation Intelligence Software with Call recording

Last updated: September 2026

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91 software options

Fathom logo

Cloud-based AI meeting notetaker for all team sizes

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Cloud-based AI meeting notetaker that records, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls.

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Fireflies logo

AI assistant for meeting transcription and notes

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Fireflies.ai is an AI-powered meeting assistant that transcribes, summarizes, and analyzes team conversations across meetings, email, chat, and CRM platforms. The software offers automatic transcription in over one hundred languages with speaker recognition, generates detailed meeting summaries with action items, and provides searchable transcripts with conversation intelligence features including sentiment analysis and topic tracking.

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Convin logo

3X your contact center performance with Convin.

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Convin is a contact center-focused Full-Stack Conversations QA platform powered by AI. Conversation analysis provides last-mile agent coaching, winning behavior analysis, and 100% omnichannel conversation audit.

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Gong logo

Cloud-based Revenue AI platform for B2B teams

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Cloud-based Revenue AI platform for B2B go-to-market teams, capturing customer interactions, forecasting pipeline, and coaching reps.

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Ringover logo

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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Mindtickle logo

Cloud-based revenue enablement platform for teams

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Cloud-based revenue enablement platform combining sales training, content management, coaching, and conversation intelligence.

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WhatConverts logo

Cloud-based lead tracking & attribution platform

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Cloud-based lead tracking and attribution platform for agencies and businesses, capturing calls, forms, chats, and transactions.

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Demodesk Coaching & AI logo

Cloud-based AI sales coaching for SMB to enterprise

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Cloud-based conversation intelligence platform for sales teams that records, transcribes, and analyzes calls with AI-driven coaching.

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Outdoo AI logo

Cloud-based AI sales coaching for SMB to enterprise

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Outdoo AI is a cloud-based AI roleplay, coaching, and revenue intelligence platform for sales and enablement teams across SMB.

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Traq.ai logo

Cloud-based sales conversation intelligence platform

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Traq.ai is a cloud-based conversation intelligence platform that records, transcribes, scores, and analyzes sales calls to deliver.

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Sales Ask logo

Cloud-based AI sales coaching for home service teams

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Cloud-based AI sales coaching platform for home service field teams that records, transcribes, scores, and delivers real-time feedback.

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Eric.ai logo

AI-enabled software for managing meeting notes

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Eric.ai is an AI-powered meeting assistant that helps teams streamline their meeting processes. It automatically transcribes, summarizes, and assigns action items from virtual meetings, eliminating the need for manual note-taking. Eric.ai integrates with popular platforms like Zoom, Google Meet, and Microsoft Teams, providing a centralized repository for all meeting data and insights.

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Kickscale logo

Cloud-based AI revenue intelligence for B2B sales

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Kickscale records every Zoom, Teams, and Google Meet sales call, transcribes it in multiple languages, and scores it against your qualification framework (MEDDIC, BANT, or custom). Surface talk ratios, missed next steps, and winning patterns to coach reps with real conversation data.

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Diabolocom logo

Cloud CCaaS with AI for teams of all sizes

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Cloud-based CCaaS platform with AI-powered omnichannel routing, voice analytics, and native CRM integrations for contact centers.

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ViaDialog logo

Cloud CCaaS platform for omnichannel customer service

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Cloud-based CCaaS platform unifying voice, chat, email, SMS, and video with AI automation for omnichannel contact centers.

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Allego logo

Cloud-based revenue enablement for enterprise teams

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Cloud-based revenue enablement platform for enterprise and mid-market teams, combining sales training, AI coaching, and content.

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Cresta logo

AI-based sales enablement solution

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Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

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Meetingflow logo

Cloud-based AI meeting assistant for enterprise sales

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Cloud-based AI meeting assistant for enterprise sales teams, managing preparation, in-meeting notes, and follow-up workflows.

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Salesken logo

Cloud-based AI sales platform for SMBs & enterprises

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Cloud-based AI sales platform combining revenue intelligence, real-time coaching, and QA for sales teams across industries.

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Clari logo

Cloud-based revenue orchestration for enterprise B2B

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Cloud-based revenue orchestration platform for enterprise B2B teams, unifying sales engagement, pipeline management, and forecasting.

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Nonverbia logo

Cloud-based conversation intelligence for sales teams

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Cloud-based conversation intelligence for sales teams of 2–50, analyzing video calls via transcription, sentiment analysis, and.

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CONQUER logo

Native Salesforce sales engagement for enterprises

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Cloud-based sales engagement platform running natively in Salesforce, offering power dialing, multi-channel cadences, and AI coaching.

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Gryphon ONE logo

Cloud GRC platform for enterprise contact governance

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Gryphon ONE is a cloud-based enterprise contact governance platform enforcing real-time compliance across voice, SMS, email, and AI.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner delivers the industry’s most comprehensive, AI-powered conversation intelligence platform to analyze omnichannel customer interactions – including calls, chats, emails, surveys and more – at scale to improve operational efficiency and customer experience.

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Sybill.ai logo

Cloud-based AI sales assistant for revenue teams

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Cloud-based AI sales assistant for B2B revenue teams that records calls, auto-fills CRM fields, and generates deal summaries.

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