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Top Rated Conversation Intelligence Software with Call recording - Page 2

Last updated: September 2026

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92 software options

Observe.AI logo

Cloud-based contact center AI platform for enterprises

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Observe.AI is a cloud-based AI platform for enterprise contact centers that unifies Voice AI agents, real-time agent assistance.

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Invoca logo

AI-Powered Call Tracking & Conversation Intelligence

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Invoca is the leading provider of AI-powered conversation intelligence, helping the world’s top brands get full attribution for every phone lead and AI-powered insight for every conversation so they can win more customers for less money.

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InMoment logo

Customer and employee experience management software

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InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

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Balto logo

Cloud contact center AI for mid-market teams

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Cloud-based contact center AI platform for mid-market and enterprise teams, offering real-time agent assist and AI coaching.

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Jiminny logo

Cloud-based conversation intelligence for revenue teams

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Cloud-based conversation and revenue intelligence platform that auto-records, transcribes, and syncs calls to CRM for sales teams.

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Momentum logo

Cloud-based revenue orchestration for B2B GTM teams

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Momentum is a cloud-based AI revenue orchestration platform for mid-market and enterprise B2B GTM teams, automating CRM data entry.

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Kixie PowerCall & SMS logo

Cloud-based sales engagement platform for sales teams

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Cloud-based sales engagement platform combining a multi-line power dialer, business SMS, bi-directional CRM sync, and call analytics.

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QEval logo

Quality matters

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Etech QEval is a centralized solution ensuring that customers are treated with equal importance and the contact center has consistent and high CSAT.

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Laxis logo

Cloud-based AI meeting assistant for sales teams

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Laxis is a cloud-based AI platform combining bot-free meeting transcription in 100+ languages, voice dictation, and automated.

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CallRail logo

Call Tracking & Analytics

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CallRail's Conversation Intelligence surfaces AI-generated call insights to reveal customer pain points, common questions, and leads.

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Aviso logo

Cloud-based AI revenue platform for B2B enterprises

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Cloud-based AI revenue operating system for B2B enterprises combining forecasting, pipeline management, and deal guidance.

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Talkdesk logo

Cloud-native AI contact center for enterprises

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Cloud-native contact center platform delivering AI-driven customer experience automation across voice, digital channels, and workforce.

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Convirza logo

Call optimization and tracking solution

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Conversation Intelligence allows you to understand exactly what your customers are looking for, and how well your team is performing.

We analyze every aspect of the conversation to give you data to make important business decisions.

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Apollo.io logo

Cloud-based B2B AI sales platform for all team sizes

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Cloud-based B2B sales intelligence platform with a 240M+ contact database, multi-channel outreach, and AI-driven engagement tools.

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Outreach logo

Cloud-based AI revenue workflow platform for GTM teams

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Outreach Conversation Intelligence, powered by AI-virtual assistant KaiaTM, allows reps to spend more time selling by assisting them during the conversation with in-the-moment content, automating action items, transcriptions and meeting summaries, reducing the need for manual work.

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Salesloft logo

Cloud-based AI revenue orchestration for B2B teams

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Cloud-based AI revenue orchestration platform for B2B sales, RevOps, and customer success teams, with pipeline management and.

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Dialpad logo

The AI-native platform where conversations become action.

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Dialpad's Conversation Intelligence goes beyond transcripts, using Agentic AI to reason through voice and digital interactions and connect insights across every call. That intelligence compounds over time, governed by Dialpad's Guardian layer for secure, trusted action.

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Aircall logo

Cloud-based phone & AI comms for SMB & mid-market

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Aircall is a cloud-based customer communications platform unifying voice, SMS, and WhatsApp with AI conversation intelligence and 250+.

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JustCall logo

Cloud-based AI communication platform for sales teams

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Cloud-based AI communication platform for sales and support teams, combining voice, SMS, WhatsApp, and email with automated dialers.

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net2phone Canada logo

Cloud-based VoIP communications platform for business users

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net2phone Canada is a SaaS-based communications provider offering VoIP and analytics solutions to Canadian businesses, with scalable telephony packages providing call queues, unlimited international calling to 40+ countries, free Polycom phones, & features including data insights & app integrations.

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FinDash logo
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Cloud-based financial dashboard for finance teams

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Cloud-based financial dashboard platform for finance teams, offering data visualization, real-time reporting, and KPI tracking.

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AI Front Desk logo
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Answers the calls your shop misses. Books them as jobs.

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Bloombilt AI Front Desk answers your shop's calls when nobody can get to the phone. It picks up overflow and after-hours calls, books the appointment on your calendar, sends a text back to anyone who hangs up, and handles website chat and form fills through the same inbox.

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Nimbata logo

Know which marketing drives calls that actually convert.

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7,000+ brands and agencies use Nimbata to see which campaigns actually make the phone ring. Customers report 25% less wasted ad spend, 2× Google Ads conversions and 86% more qualified phone leads, plus the proof they need at contract renewal time.

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CTM logo

Conversation analytics for marketing attribution

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CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

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Fastcall logo
(0)

Salesforce CTI: Native Phone Dialer + SMS

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FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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