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IT Documentation Software with File Sharing (2026)

Last updated: April 2026

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16 software options

TeamViewer ONE logo

Remote support, remote access & device management software

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TeamViewer captures remote session details, aiding IT teams in maintaining accurate, compliant technical documentation.

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Jira logo

Project management and work tracking software

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Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

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Confluence logo

Remote team collaboration and knowledge workspace

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Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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IT Glue logo

Track, find and know everything in under 30 seconds.

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IT Glue is a cloud-based, intelligent IT Documentation solution which is designed to help IT teams manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.

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NinjaOne logo

Unified endpoint management & IT automation platform

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NinjaOne Documentation allows IT teams to easily and securely document credentials, procedures, and environmental details so technicians never have to waste time hunting for information again.

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M-Files logo

Cloud-based document management platform.

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M-Files is a mobile-based and context-first document management system that uses metadata-driven architecture, workflow automation, and AI to improve visibility, compliance, and efficiency.

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Nuclino logo

Your team's collective brain

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Nuclino is a unified collaboration tool that helps you bring all your work together in one place. You can share ideas, organize knowledge, and manage projects, all in one lightweight, intuitive workspace that works like your team's collective brain.

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ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

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ProProfs Knowledge Base is a simple tool with stellar features. The tool can help you set up an internal or external knowledge base, documentation, manuals, and FAQs for employees and customers. Be it content authoring, customization, or publishing, ProProfs offers a one-stop solution for all your n

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IT Portal logo

The most flexible platform for KBs, Docs, Passwords, & more.

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Our document management solution will help your business organize all IT data and passwords in a secure and structured platform.

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NetExplorer Workspace logo

Cloud-based file sharing and management software solution

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NetExplorer is a cloud storage software in French and English with file management and collaboration tools. Key attributes include data migration, audit trail, backup & recovery, API, offline access, content & user management, data migration, digital signature, SSL security, and access control.

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BlueSpice logo

Do knowledge management the Wiki Way!

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BlueSpice, the enterprise distribution of the famous Wikipedia software MediaWiki, enables perfect IT documentation: from software usage to admin manuals, best practices, how-tos, sprints, reports, minutes, IT security management and much more.

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Universal Knowledge logo

Multi-solution knowledge management product

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Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support.

SaaS or On Premise deployment options available.

Pricing based on a cost per named and / or concurrent license per month.

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Bit logo

Document collaboration platform with digital workspaces

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Bit is a document collaboration platform designed for the workplace. It enables global teams to create and organize all knowledge and digital assets in one place for streamlined collaboration. The platform can be used to create dynamic notes, docs, wikis, knowledge bases, projects, training guides, client deliverables, and more. Bit can integrate across many third-party apps commonly used by teams.

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Hudu logo

The world's most loved IT Documentation software.

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Hudu is a customer-focused IT Documentation software that technician's love. Built by MSPs for MSPs and IT Professionals, no contracts, free-trial, in-house support, and a rapid release cycle.

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Hyaline logo
(0)

IT documentation software for businesses

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Hyaline is an IT documentation tool that uses AI to detect when code changes require documentation updates and ensures it remains compliant. The platform extracts documentation from any source, and more.

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