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Top Rated IT Ticketing Systems Software with Alerts notifications - Page 4

Last updated: September 2026

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125 software options

Accelo logo

Move from operational chaos to profitable growth.

Accelo's AI-powered PSA unifies pipeline, projects, resources, and financials — turning real-time data into forward-looking decisions.

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Business Manager Enterprise (BME) logo

Complete Business Management solution (CRM, ERP, MRP, WHM)

BME allows companies to manage all aspects of their business from prospect first contact to invoice. Supply chain, inventory, and warehousing, along with Human Resources, Project Management, Asset and Service Management, plus much more..

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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Web Tracks logo

Help desk and IT asset management solution

Web Tracks is an IT asset management and help desk solution designed to help businesses of all sizes with automating ticket assignments and managing their IT inventory. Key features include time tracking, purchase order management, auditing, email alerts, and reporting.

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Flexera SaaS Manager logo

SaaS usage tracking and management

Flexera SaaS Manager is a SaaS usage, spend & vendor management platform that helps businesses manage their SaaS app subscriptions and track any unused, underused or abandoned licenses. The software also includes automated reports, single sign-on (SSO) integrations, renewals management, and more.

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Maple CRM logo

CRM software solution for Immigration Consultants from 2012

Maple CRM is a cloud-based, all-in-one CRM + process management platform designed for immigration consultants. It helps businesses manage leads, automate workflows, handle client cases, store documents, generate agreements, track payments, and provide a white labelled client portal.

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BlueCamroo logo

All-In-One for SMBs - CRM, project management, and more

BlueCamroo is a web-based online business productivity suite that helps businesses manage sales, customers, and projects more efficiently and profitably. It offers social network monitoring module that finds sales opportunities and spots service issues across Twitter, LinkedIn, and Facebook.

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Shape logo

Cloud-based CRM, sales & marketing automation software

Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

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C2 logo

The ultimate ITSM platform

C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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IncidentMonitor logo

Service desk software with self-service web portal support

IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing and self-service web portals

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SalesOutlook CRM logo

CRM for Microsoft Outlook and Office 365

SalesOutlook CRM is an Outlook CRM solution built entirely inside the Microsoft Office system. It allows teams to automatically file emails and see recent activity. SalesOutlook CRM utilizes the security of Microsoft 365 to turn MS Office system into a full fledge CRM.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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LivePerson logo

Cloud-based conversational AI platform for enterprises

Cloud-based conversational AI platform orchestrating AI agents, human agents, and LLMs across messaging and voice channels.

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TOPdesk logo

The service management platform that makes service happen

TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

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Fieldpoint logo

Cloud-based field service and project management software

Fieldpoint Service Applications is a developer of field service software and project job costing applications.

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1CRM logo

Doing Business, Better

1CRM is an all-in-one CRM solution which stands out as cost-effective, and comprehensive. Order Management, Service Management, Project Management, Timesheets, Expense Reports, and Vacation Tracking are all included in every version of 1CRM, starting at $12/user/month.

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Kapture CX logo

AI-native omnichannel CX platform for enterprises

Cloud-based, AI-native omnichannel CX platform for large enterprises, unifying ticketing, self-service, and agent assist.

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Wasp Inventory logo

Easy-to-use Inventory Management Software

InventoryCloud streamlines your IT ticketing system and inventory management processes with a modern, feature-rich solution. Experience fast and accurate physical inventory cycle counts, eliminate stock-outs and write-offs, and gain complete control over your inventory.

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Workbooks logo

A made-to-measure CRM for an off-the-shelf price.

Workbooks is the provider of CRM apps designed for small and mid-size organizations. Our suite of software enables clients to accelerate sales growth, improve marketing execution, streamline business processes and improve the customer support they deliver.

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Snapforce logo

CRM, call center and telephony software

Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.

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Nimble logo

Contact management & social relationship solution

Designed for SMBs, Nimble connects all contacts, calendars, communications & social interactions on one platform for streamlined communication & lead nurturing. It is a CRM tool for Office 365 and G-Suite that builds contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster.

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SPOTIO logo

The field sales execution platform for revenue-driven teams.

Field sales execution platform for revenue-driven teams. SPOTIO turns field activity into reliable forecasts, lower cost of sales, and predictable revenue growth — giving sales and revenue leaders real-time visibility from the field to the forecast.

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Cherwell Service Management logo

Customizable IT service management solution

Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more

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ASAP Systems logo

Inventory System and Asset Tracking Solutions

ASAP Systems, a California barcode-based Inventory System and Asset Tracking Solutions provider for businesses of all sizes, government, education, Fire-EMS Departments, Stockrooms, military organizations and much more.

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Helpshift logo

Digital customer service platform and ticketing system

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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