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Top Rated Knowledge Base Software with User management - Page 3

Last updated: September 2026

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107 software options

ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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ExtraaEdge logo

Manage, scale, and predict admissions

Education CRM and marketing automation software designed to help admission teams integrate, manage, track and convert leads with zero leakage.

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Knowmax logo

Single source of truth. Delivered.

With Knowmax Knowledge Base Software, Create Decision Trees, Visual Guides, FAQs & Articles For Customer Support Teams & Self-service.

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aiio logo

AI-enabled business process automation platform

aiio is a business process management platform that helps organizations optimize processes using native artificial intelligence (AI) integration in a Microsoft 365 environment. It offers BPM shapes used to model processes as well as enables employees to share expert knowledge with the company and visualize any process without prior knowledge of Business Process Model and Notation (BPMN) guidelines.

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DiliGenie logo

Power Your IT Projects with DiliGenie’s Smart Tools!

DiliGenie’s Knowledge Base centralizes IT information, empowering users and teams to find solutions quickly. It promotes self-service, integrates with incident management, and supports continuous improvement, enhancing service quality and driving better outcomes for both IT teams and users.

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GLPI logo

GLPI is an IT Service Management software.

GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

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Axero logo

Intranet software and collaboration solutions.

Axero provides easy-to-use intranet software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

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indyRIOT logo

It's your community – own it!

Building an ecosystem on an indyRIOT solution gives users a better way to have safe and meaningful interactions with the members of their community.

Members can access more information, learn, empower, change, and most importantly - they can connect and interact with each other.

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PaceKB logo

Online knowledge base software

PaceKB is a knowledge base solution that offers enterprise level features for your business such as sub-user support with audit log tracking for those who want to collaborate with multiple users in their business.

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BoldDesk logo

Cloud help desk with AI automation, flat-rate pricing

Cloud-based help desk for 5 to 1,000+ agents, combining ticketing, omnichannel messaging, live chat, and AI-powered automation.

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Infor HR Service Delivery logo

Maximize HR efficiency with automated self-service solutions

Transform HR into a strategic partner, fully engage employees, and cut HR support costs by 20-50%. Infor HR Service Delivery’s secure SaaS platform hosts HR productivity tools to resolve queries without contacting HR, automate HR processes, and showcase employees’ complete compensation packages.

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illumin logo

Shine light on the value of your research with illumin!

Bring your research to life with illumin! This powerful, automated tool allows you to easily track and manage all aspects of your research. With illumin, you can maximize the value of your research and make it shine!

Read more about illumin

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Klart AI logo

Virtual assistant software

Klart AI is an advanced AI assistant for enhanced collaboration. It integrates with leading platforms and databases, ensuring GDPR compliance, seamless communication, and adaptable scalability.

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Hogado logo

Customized platform for a seamless employee experience

With Hogado, the workday becomes a breeze. The platform provides a seamless integration of new team members and effective team communication.

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Matilda Workspace logo

Cloud-based AI workspace for teams and enterprises

Matilda Workspace is a cloud-based AI platform unifying CRM, project management, docs, tables, whiteboards, and chat with native.

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datango logo

Create. Learn. Guide.

Digital Adoption, Content Creation & E-Learning.
Your #1 user adoption tool for user assistance & documentation in digital processes and applications.

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Centralpoint logo

Digital experience platform & content management solution

Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Drupal Wiki logo

Drupal Wiki - Knowledge and Quality Management Software

The Enterprise Wiki - Make Drupal Wiki the center of knowledge and quality management in the enterprise.

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Brightspot logo

Content management solution for global brands

Brightspot offers a content management solution to global brands that allows them to manage and launch digital content experiences across various devices. The platform provides a customizable interface that can accommodate specific content, display, and workflow requirements thereby allowing customers to tailor their digital solutions to suit their business needs.

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Edflex logo

The best learning content for your company

We simplify access to continuous and flexible learning for your employees by providing you with the best content for your learning plan.

Over 300 leading companies, such as Orange, Generali, AXA, and Safran, trust our innovative approach, with more than 1,5 million users.

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Startly logo

Your Service Organization Streamlined with Startly

Startly is an all-in-one, fully integrated IT Service Management and Professional Services Automation platform. It will help your company track time and expense, manage projects, help desk, ticketing, change and asset management, and enforce organizational governance policies.

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Contentful logo

Cloud-based API-first content platform

Contentful, the leading content platform for digital-first business. It enables greater speed and scale than traditional CMS solutions. Contentful unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of other tools through open APIs.

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Tesseron logo

work with the flow

Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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Confluence logo

Remote team collaboration and knowledge workspace

Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

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OTRS logo

Helpdesk software for customer service management teams

OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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