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Knowledge Base Software with User Management (2026) - Page 2

Last updated: April 2026

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105 software options

ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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Shelf logo
Category Leaders

Cloud-based knowledge management solution

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The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success.

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Deskero logo

Customizable help desk & ticketing system

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Deskero is a help desk software and support ticket system that helps users manage multi-channel support queries, track performance and proactively engage customers on social networks.

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Helpjuice logo
Category Leaders

Cloud-based knowledge management platform

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Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers

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ExtraaEdge logo

Manage, scale, and predict admissions

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Education CRM and marketing automation software designed to help admission teams integrate, manage, track and convert leads with zero leakage.

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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Waybook logo

Playbook that stores all knowledge and training documents

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Build a playbook for your business. All of your training, onboarding, process documentation and best practices in one place.

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keelearning logo

Smart Learning

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keelearning is a cloud-based learning management system and elearning platform designed for frontline workers with a quiz function, designed for mobile use. This is also reflected in the usability.

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HelpSite logo

Knowledge management software

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HelpSite lets businesses create a knowledge base of public or private/internal-only content. It's fully customizable, searchable, and easy to use.

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OTRS logo

Helpdesk software for customer service management teams

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OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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Workbooks logo

A made-to-measure CRM for an off-the-shelf price.

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Workbooks is the provider of CRM apps designed for small and mid-size organizations. Our suite of software enables clients to accelerate sales growth, improve marketing execution, streamline business processes and improve the customer support they deliver.

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Axero logo

Intranet software and collaboration solutions.

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Axero provides easy-to-use intranet software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

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TextExpander logo

Work faster & smarter with TextExpander's powerful snippets.

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TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole organization communicating efficiently by sharing messaging snippets, signatures, and descriptions.

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Kallidus Learn logo

LMS for compliance, elective learning, and manager advocacy.

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Kallidus Learn allows users to deploy, manage, track, and report learning across multiple devices with an intuitive learner experience and a commitment from our team to yours to ensure success from pre-sale to implementation to scaling up, growth, and innovation.

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Zapnito logo

Knowledge sharing + expert community SaaS platform

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The community platform built for personalized knowledge sharing. Connect customers to trusted knowledge and people — at the right time.

Join the Zapnito Community to learn, share and connect with 500+ community professionals - like you

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Elium logo

Smart knowledge for global operations and customer services

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Elium is an award-winning EU knowledge management solution that enables businesses to enhance knowledge accuracy, accessibility, and governance. Elium Hub centralises information for global operations, while Elium Desk provides frontline teams with the right knowledge to improve service quality.

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Contentful logo

Cloud-based API-first content platform

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Contentful, the leading content platform for digital-first business. It enables greater speed and scale than traditional CMS solutions. Contentful unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of other tools through open APIs.

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Unanet CRM by Cosential logo

#1 Construction CRM in USA.

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Cosential is a mobile-optimized CRM and proposal automation solution for architecture, engineering, and construction firms

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Motadata ServiceOps logo

IT service management platform to adopt digital changes

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Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

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SwipeGuide logo

CPG & Industrial Manufacturing

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Instructional how-to meets frontline know-how. Simplify the way people work and learn at the frontline.

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Klyck logo

Everything in one place for documents in motion

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Klyck is a modern AI-powered content and document management platform with a Netflix-style library, Amazon-like filters, and workflows.

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EcholoN logo

Helpdesk software for managing customer service processes

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EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

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Deskpro logo

Customer service software you can depend on

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Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

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GLPI logo

GLPI is an IT Service Management software.

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GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

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