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Top Rated Knowledge Base Software with Large enterprises - Page 7

Last updated: September 2026

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207 software options

ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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Snapforce logo

CRM, call center and telephony software

Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.

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osTicket logo

Open-source customer support ticket system

osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain ticket types. The free customer support app also offers a customer self-service portal and dashboard reports.

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Bloomfire logo

Knowledge sharing & insights platform

Bloomfire is an AI-powered knowledge management platform, unifying information access, collaboration, and actionable insights.

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1CRM logo

Doing Business, Better

1CRM is an all-in-one CRM solution which stands out as cost-effective, and comprehensive. Order Management, Service Management, Project Management, Timesheets, Expense Reports, and Vacation Tracking are all included in every version of 1CRM, starting at $12/user/month.

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Apptivo logo

CRM solution for managing customer accounts

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact information, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as contacts or opportunities.

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CA Service Desk Manager logo

Knowledge base management software for the IT sector

CA Service Desk Manager is an IT service management software designed to help businesses manage service requests, configurations, incidents, and other desk operations. The platform enables administrators to collaborate with team members on a unified interface.

Read more about CA Service Desk Manager

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SuiteCRM logo

Modular, open source CRM for businesses of all types

SuiteCRM is an open source, modular CRM that can be configured for sales, marketing, IT or service departments in any industry, in businesses of any size

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SPOTIO logo

The field sales execution platform for revenue-driven teams.

Field sales execution platform for revenue-driven teams. SPOTIO turns field activity into reliable forecasts, lower cost of sales, and predictable revenue growth — giving sales and revenue leaders real-time visibility from the field to the forecast.

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Oracle E-Business Suite logo

Suite of e-business applications

Oracle E-Business Suite is a comprehensive suite of applications designed to address complex business requirements. It provides organizations with integrated business and industry solutions, enabling them to streamline operations, improve productivity, and respond to changing demands.

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Helpshift logo

Digital customer service platform and ticketing system

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Focus Softnet logo

One Platform. Complete Business Control

Focus Knowledge Base helps organizations create, manage, and share information, guides, and FAQs through a centralized repository.

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Cherwell Service Management logo

Customizable IT service management solution

Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more

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Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Read more about Salesforce Sales Cloud

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SuperOffice CRM logo

European CRM for SMB sales, marketing & service teams.

SuperOffice CRM is a leading European CRM software provider, which helps sales, marketing & customer service teams find, capture & retain customers. SuperOffice CRM includes company, contact, document & activity management features, plus integrations with Microsoft Office & G-Suite.

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Zendesk Sell logo

All-in-one sales platform for sales teams.

Zendesk Sell is a CRM software focused on empowering sales teams to win more deals. By automating tasks and data analysis, the all-in-one platform aims to help sales reps increase productivity while enabling sales leaders to provide the personalized coaching needed to accelerate performance.

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Dynamics 365 logo

ERP and CRM applications from Microsoft

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Read more about Dynamics 365

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Track-It! logo

Help desk and asset management

Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one centralized system.

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SAP Customer Experience logo

Enterprise CRM software

SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

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Users also considered
Web Help Desk logo

IT asset and knowledge management

Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

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PlanPlus Online logo

Personal Planner and CRM software

PlanPlus Online is planning software, plus a progressive set of productivity, collaboration, and Customer Relationship Management (CRM) features that allow you to increase individual effectiveness and build a Culture of Productivity

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Sage CRM logo

Web-based CRM for small and medium businesses

Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business management solutions to small and medium businesses.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

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Maximizer CRM logo

Customer relationship and lead management solution

Maximizer CRM is a lead management solution designed specifically for the unique challenges that sales teams and managers face. Teams can monitor and achieve revenue targets while effectively tracking activities and evaluating team effectiveness, all from one centralized command center.

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Agile CRM logo

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Read more about Agile CRM

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